Saturday July 20th 2024 I was on my way to Trenton from Ottawa and started losing power at Prescott so I went to the Canadian Tire and a panic! Sally Moore the service manager listen to my tale and I got a mechanic to look at it right away! Apparently it was a transmission issue they couldn't be fixed there because it's a specific repair but he said I could get back to Ottawa but do not continue on to Trenton. He was checking diagnostics and the transmission fluid and was very thorough! I was able to get home safely rent a car and continue again on my journey but I will never forget those two kind of people at Canadian Tire Prescott Ontario I will never forget the prompt great service and kindness of these two staff members! I wish I could give 10 Stars read more

I had an oil change done last week on my car at the Prescot location. A few days later, I noticed a pool of oil on my cement floor in my garage. I checked the amount of oil and it showed 50%. So I headed back over to Canadian Tire in Prescot and left the car there over the weekend as they had no mechanic. So yesterday went and got my car without Canadian Tire knowing. It was still in the garage but not on the hoist and they told me it was the drain plug seal and that they did a complete new oil change but for some reason they could not have the gauge amount show full so the mechanic says he added an extra litre which then registred 3/4 full. I have an electronic gauge. Anyways, it did not make sense to me so when I got home I opened the hood and noticed oil residue all over the upper left side of the car. So no way that would be caused by the drain plug. I think the young lad who did the oil change did not secure the oil filler cap properly and the engine pressure caused oil to escape. So got lied to my face by the mechanic and the manager. For what reason, I'm not sure. STAY AWAY! read more