Let me preface by stating good help is hard to find. Also I…read moredo like the personalities of those that work here , this is just my experience. I bought a camper last march. Service broke my tailgate on my brand new truck a dodge 3500 and it took forever to get paid.(march-august) (but that's another story) -what's needling me is this.. I took it to osoyoos this summer and a bunch of systems failed. I purchased the best warranty possible. When i tried to leave osoyoos the back two jacks failed.- so i was stuck- (this rv is a former rental 2022) I then called several fraserway locations and was not helped other than to tell me to find a local repair person and tell them about your warranty. I called a repair guy and told him that my Canada First warranty should cover this mobile repair. He declined the warranty as he had had problems getting paid in the past with this company. So i paid out of pocket and he got me mobile. Once home on monday I called and asked (since i had a pre booked appointment on friday) if I could bring it in early as it is now Stuck to my truck.(imagine a camper stuck to your daily driver) Fraserway said they'd get back about it but sadly never did. This appointment was late August and i told them I needed back by thanksgiving and was assured by service that i'd have it back by then. Thanksgiving week I call them to find that Nothing has been fixed yet(its on order) so basically they can forklift load it on my truck for the weekend. I declined. Knowing they have a huge rv rental biz and knowing that mine was a former one i asked them if they could help me with a rental instead. They declined stating'insurance' issues. It's now Oct.26, i received a call from service stating that my rig will be ready soon. The employee at service told me that my last issue, a septic one needs more time. He said the warranty is covering it but it ran over in diagnostic time so before i get it back i have to agree via text to this almost $1000 on a unit purchased 2024 with a full warranty. ----Maybe think a little more about the customer and how you look in a situation such as this. I've worked in customer service since 1988

Absolutely disgraceful customer service. Do not use!! We…read morehave just finished a wonderful trip around Canada however this has been destroyed by the appalling customer service service from FraserwayRV. Unfortunately on our trip, an incident occurred where we needed help from the emergency services and Fraserways on road support team. We spoke to three different people from the on road support team and all were unhelpful or told us lies. This included not being able to answer basic questions (eg. Where should the rv be towed to), the police noticed Fraserway had issues EXPIRED documents in the vehicle. On top of all this, THREE people from the Fraserway team told us as we had no RV to sleep in, to get a hotel and it would be reimbursed when we dropped off the RV. However, we immediately were told back at the Vancouver branch this was a hard no, simply being told this is not the policy with NO explanation why three people from Fraserway had given us clear instructions that that is what we should do. I urge Fraserway to stop your staff from handing out misinformation to your customers and to be trained on all policies and how to be even slightly useful in emergency situations. Anyone who wants to book an RV from a company you can trust with good customer service, LOOK ELSEWHERE!

Angelo is amazing! He gave a re-seal quote $1000 less than other shops. He discovered undetected…read moremoisture in the lower panels and roof...I was provided detailed pictures and dropped by their shop to see for myself. I ended up with new lower panels in both sides of my motorhome and a new roof. They went above and beyond with the quality of work and their very fair pricing. I never worried... I completely trust Angelo ...he's honest, fair and does incredible quality workmanship. And it comes with a guarantee! Thank you Angelo and Joseph ...you are the BEST!

This is the only place to go for repairs. Angelo went over my motorhome with me in great detail as…read moreto what I needed and didn't need to repair, and how he would go about it. He gave me updates as he went along with explanations and photos. You can see his passion and pride in the workmanship and attention to detail. Thanks again Angelo! Brian C

Great Company to deal with every thing you need for your transportation needs…read more Parts Sales & Service and Rental units .

Way to many speed bumps. Now they will pick up the trailer from the hill and bring it to near the…read moreoffice so it doesn't take an hour for an ordinary pu See how long that lasts

My 18' Isuzu 2014 truck, which the mileage has less than 2,000K on it, has a smoke from def system…read more This will happen just in the case when the region was in progress or around each 70K driving, and had turning issuer. I was thinking that it needs to adjust the alignment, then I took my truck to ATI to fix it. For that, Erick gave me an estimate 1,400 to 1,600$ I was good to go ahead with this quote. After approximately a week they phoned me to pick up the truck and Paul (which is not working there any longer) sent me a bill for 2,421.38$. When I went to pick up the truck they gave me a different bill which was $2,919.85, giving me an excuse that they didn't add labour fee which is not my fault, and I was not expecting that at all because that's so unprofessional. I didn't have an option except to pay the bill and pick up my truck cause I needed it. After driving less than 2K, I saw all lights from the dashboard went on which that never happened before and the turning issue was still the same. It means they did not fix the problem at all. I phoned them again to take a look, then they said it's because the sensor of def system which we supposed to change but we didn't, I was shocked why they didn't change that. For fixing this, they were asking another 1,170$ no any discount, again no option I had to fix it. I took the truck back to fix the sensor after a week they call me to pick it up. So far I have paid almost $4000 just to fix that issue which originally gave me the estimate of $1400 - $1600. I was hoping that they have done their job but after driving a while the steer issuer was the same and I got so bored with this game, I let it go to see what's are the other supervises coming. Now after approximately couple months, the lights went on again and they are asking for another 1000$ to fix it. They can't be serious, for the problems they have not solved, asking for money every time. This is a rip off of people's money and they just want to take your money without solving the issue. That's the worst and worst experience I had in Canada. They are not honest with their estimates be aware, they don't care or respect customers, they are really deceiver. I never ever recommend this place to any one from my friends and any one who I know. I wish I could have given Zero star.

I went to get my repairs estimated for an ICBC approval and the guy joked around about adding on…read morethings he could get ICBC to pay for, as they wouldn't question what they recommended. I wanted to keep the prices low so as to pay the cost back to ICBC and keep the premium from skyrocketing. They went on to provide me with an inflated repair list which ICBC approved...I then went to a different repair shop and got the repairs done for a fraction of what they estimated...something that I could afford to pay back...and lectured ICBC about how this company laughs all the way to the bank because they know they can get away with charging whatever they want when it is an insurance claim.

I had a great customer interaction with Delta Truck& Trailer. I wanted a VIN attached to my…read morehomebuilt utility trailer. I called three ICBC-licensed 'inspection facilities' in the Delta BC area to learn price and availability for the service. These were generally automotive shops. The common response was 'Well I think we can do it....not sure how much to charge' Not confidence-inspiring. Eventually reached Chuck at Truck& Trailer, and got an entire lesson on trailer VIN regulation and ICBC procedures. I filled out my ICBC forms, paid ICBC my $25, and waited for the little metal tag to arrive at the shop. Took my trailer in and Chuck had a technician attach the tag by drilling and riveting the tag to the frame. Chuck advised that an inspection was not required for a trailer under 1400kg, so no charge for an inspection. Chuck completed his side of the ICBC forms, made a copy for me. I went in to pay for the service, or just leave a tip, and Chuck said 'No charge'. Finally, a good, honest, and *knowledgeable* company...

Chuck and his staff go all out with exemplary service and quality. The staff is always helpful and…read morecourteous, the facility is clean and the owner Chuck works tirelessly to get the job done right. He's a legend in this region and a darn fun to interact with! Yes, they are often busy but that's just a testiment to their reputation and service! Not just for commercial truckers, they can do any equestrian transportation needs you have!!

I've had my TLC12-30 for a few years now hauling my 2825 Kingfisher offshore. This big rig tows…read morelike a dream with EOH stainless brakes. I've recently been looking to make some changes to the set up of the trailer for overall ease of use. I contacted Bill Bowes and he took the time to walk me through all of my options and offered his opinion to best resolve my "wants". He suggested I bring by the rig to take a quick look at it to make sure the truck trailer and boat are all sitting properly. I found Bill to be a very down to earth and personable individual that was more than willing to share his years of knowledge. If Bill can help you out he'll do what he can to provide you the best service possible.

Tech Trailer replaced the skins on a small cargo trailer. The work was poor and his original quote…read moreended up being almost 5 times the amount. I posted photos of his crap work on his FB page and he quickly deleted them. I have posted the same photos of his poor work on another review and they are there for all to see. Be cautious when dealing with this individual, he is misleading and not the technical nor professional that he claims he is. Very disappointed in in the work and his unethical practices. Terrible experience and calling names to his customer really goes a long way in the promotion of a business. I could have bought a brand new trailer for the amount he charged.

Five Stars - Highly Recommended!…read more I recently purchased a poptop parts van intending to move the top to my good van. When I contacted a number of local shops asking for quotes on this project, responses ranged from "too busy" to "too much trouble!" When I emailed Tech Trailer, the response was simple, "we can do it!" I met with Dan, the owner and was immediately impressed by his passion and attention to detail. Over the next few weeks, this good impression was confirmed many times over. Any problems encountered along the way were solved with innovation, determination and good humor. The quality of the install is considerably better than what the OEM manufacturer of the top did and Dan came up with many improvements along the way. The original quote was honored, and Tech Trailer did their utmost to ensure I was satisfied. Tech Trailer is a professional shop and works to a very high standard!

They do good work on RVs and vans. Have serviced my van multiple times for our custom work…read more Electrical batteries they can handle. What I love is that they are quick and they give good estimates. They tell you how to save $ - they will tell me, hey you can order solar panels from here or there and save lots of $. Seem to know their stuff esp about electrical issues. I don't have an RV so I can't vouch for other kinds of work.

Efficient , Inexpensive friendly and local. What more can…read moreyou ask for Explained all work done and test ran the furnace for me Two thumbs up!