I've been a loyal customer of this dry cleaners for 15 years, and it's disheartening to see how the…read moreprices have skyrocketed over the years. What used to be a reasonable expense for maintaining my wardrobe has now become a significant financial burden. Just recently, I paid $10 per piece of clothing to be dry cleaned. While I understand that costs can rise due to various factors, the increases year after year have been staggering. It feels like every time I visit, I'm hit with another price hike that makes me question whether I can continue to afford their services. I appreciate the quality of their work and the convenience they provide, but at this rate, I need to explore other options. It's disappointing to see a long-standing relationship with a business I once trusted turn into a struggle to justify the costs. I hope they reconsider their pricing strategy, as I would love to continue supporting them, but the current rates are simply unsustainable.

We have been going to Custom Cleaners for over 10 years and their quality and service are above and…read morebeyond!

I was excited to try this new place , I took a total of 5 items . Two were not bad but the rest…read morestill had stains and dirt

They are wonderful! The only place I bring my dry cleanings and alterations. Fabulous customer…read moreservice and could not recommend them more!

This was easily the most expensive dry cleaning experience I've ever had, and the lack of…read moretransparency made it worse. There are no prices posted anywhere and no one available to speak with at drop-off. I dropped off one coat and two long-sleeve collared shirts and assumed the pricing would be in line with other dry cleaners. That assumption was a mistake. The total came out to $72. Seriously. I'm fully expecting the response to be that there was a "stain" on the coat. For context, it was a tiny, dried ketchup spot on the back -- nothing major or heavily soiled. If you value upfront pricing and not being surprised at pickup, I'd recommend taking your business somewhere else.

Do NOT EVER come here. PHONE NUMBER DISCONNECTED. My boyfriend dropped off work shirts and they…read moreripped one of the shirts and then claimed it wasnt them. Such a bullshit company. Never come here. They will ruin your items. If I could give 0 stars i would.

The owner Rahel was very sweet and worked in a timely manner which helped me get in and out as fast…read moreas I wanted to. I will definitely be coming back and bringing more items.

Did minimal work at ridiculous price with no desire to correct things that were promised but left…read moreundone. Find another company. Would NEVER recommend.

CLIENT EMERGENCY 5/9/26 Hi my name is Bianca. I recently…read moreleft my green gown and dress for graduation at your business. It slipped my mind to pick it up on time today. My graduation is on Monday at 7am in Denton, Tx. Is there anyway I could pick it up tomorrow at any time? I will pay double. or is there anyway that I can pick it up Monday at 6am? I won't be able to participate in my graduation if I don't have my gown. PLEASE PLEASE PLEASE! THANK YOU IN ADVANCE FOR YOUR TIME AND I APOLOGIZE!!

We have used Paragon for many years, weekly users of their services. Love the current and past…read moreowner, very cordial at all times. Their turnaround has increased by a day so I bought a few more shirts! Cannot say enough how wonderful the owners are.

These ladies are always wonderful to me. The dogs don't bother me. They have exceptional customer…read moreservice, they had wonderful humor, and give a very relatable experience. A while back I had brought in only a shirt and didn't have cash on me and since they only do cash under 10$ she said I could pay it next time when I come back, I understand it's just less than 10$ but when you're penny pinching sometimes that means the world to someone in an unforgiving world. Amazing people, amazing business.

I stopped in for a repair to steam a patch to a sports car jacket & it was done on the spot!…read moreThank you so much for your quick & affordable repair!

very good dry cleaner. always on time and does a good job. the owner is very nice tooread more

I have been using Preston Royal Dry Cleaners since 2004 when I moved back to Dallas. I have always…read morebeen satisfied with their service until recently. They have now broken or pulled off several buttons on my Brooks Bros. shirts that I received as Christmas presents in 2022. These shirts have only been worn once and now they're in disrepair. Despite promises to "fix it" or for the manager "John" to call me about it, nothing has happened. I am extremely dissatisfied and will now be taking my business elsewhere. DO NOT DO BUSINESS WITH THESE FOLKS! They'll ruin your clothes! See accompanying photos!

This is the best dry cleaner in South irving! Excellent family and they have owned this business…read morefor a long time! They take care of all of their customers!

Tried to get a suit steamed and wrinkle free but the guy said I have to be a previous customer sad…read moreday.