I found them on the Internet and scheduled a meeting to review my tax returns from the prior years…read moreand talk to them about my current tax situation. I have always had my taxes done by a friend in Cleveland Oh, and just never took the time to find a new one. I scheduled through email and quickly got a response back. (I had emailed a couple places and this is the only one that actually returned my email) I scheduled a time and I think a week out to meet with them. When I arrived, I met with Nichole Thousand and we discussed my current situation and what she needed to take over my taxes and help me with other financial needs. I must say that I was very impressed and that she has made the transition very simple and easy and I feel full confidence in her services. Everyone I have met there has been extremely helpful and polite. If anyone still needs to get their taxes done, or needs advise for their business this is definitely a phone call you need make. Thanks Nicole!

I reached out to Matt on behalf of my mom who lives in Chesterfield…read more Matt was super responsive (same day!) even during tax season and really took care to answer my husband's and my questions and explain things thoroughly to us. He went above and beyond our expectations and we're so thankful for his help. We definitely recommend this firm!

Critical: Professionalism, Quality, Responsiveness, Value…read moreFour year positive history until 2019 when something changed with this company and/or ownership. Would be zero stars if were an option. This review is not about the higher fees, as we did take a long time to get documents sent and had no issue paying more for good service. What this is about is unprofessional, offensive and incomplete service in receipt. I received a call stating we owe at least $20k in taxes, if not more after penalties & interest. As a small business, we hire another firm, a tax mediation specialist to review the situation, see what options exist and review for any errors. This is the exact response received from the owner: " I AM DISAPPOINTED AND INSULTED THAT YOU HAVE BROUGHT ANOTHER FIRM INVOLVED. WHAT THE F--CK YOU THINK THEY ARE GOING TO FIND? IT WILL BE FOR NOUGHT!!! " (JohnJ Kasperek, 4/2/21). If a screenshot could be included here, that would be done so, but this is a direct copy & paste, no paraphrasing nor editing. Turns out...it was NOT for nought. Tax mediation firm found at least (6) errors, totaling more than $100k of short-term loans they miscategorized as revenue, creating the false tax obligation. When contacted to fix their errors, after dodging our emails for the better part of a month, the response received was: "After getting a different firm involved with your books, you should have just had them prepare the business return to your satisfaction." Since then, they've refused to make the appropriate, necessary corrections of their errors, refused to provide a refund for the incomplete tax return, and have also tried to manipulate us into a hold harmless agreement, of which we've refused. The damage caused is temporarily influx and will most likely result in several thousands of dollars in another firm correcting all their errors and amending the original return, not including any late penalties. If this is the type of treatment and professionalism they provide, especially when their work credibility is called into question, I can't recommend this business to my nearest competitor or worst enemy. They should have their licensing revoked at minimum.

Great firm to work with, reasonably priced and very knowledgeable in corporate accounting and…read moreQuickBooks.

Long gone are the years when I could do my taxes myself. Tax laws change, everything's so…read morecomplicated. I need an expert by my side, or rather at the helm. I've used BWTP for tax services for nearly 30 years. They do a great job. I trust them explicitly in their tax knowledge and doing the best job on my returns (and those of my family) for maximum benefit. There have been times when I've delivered my materials a bit on the "late" side, but there are always smiles all around. And everything gets done and delivered on time.

Have worked with Bender Weltman for over 20 years. They are knowledgable, attentive and very…read morereasonable. I would strongly recommend their services and I do!

I thought I would write a review because of the prior reviews. Where I bank is very important to…read moreme. When I moved here I continued to bank in Iowa for 3 years before I finally opened an account here because "My Bank" isn't something I like to change. I walked into a couple different banks before selecting this one. I walk in and honestly interview them in my kind of way. This was the only bank that made me feel like I was at "My Bank". I will give a special thanks to Sheila and Heather. They made the transition very easy. I will also say that I am a face to face customer. I refuse to go through the drive through. I always walk in and do my business face to face. I haven't had any bad experiences there and I specifically like working with one teller that always calls me by name before I even walk up to the counter. (I wish I could remember her name, I'm very bad about that) I've had a couple issues with some bank charges and one call to Sheila and they have been taken care of.

I went to this branch due to the extremely poor service at the Washington Mo branch, turns out it…read moreis possible to be worse the Washington. In this case the young man that attempted to assist us was rude from the beginning. Body language indicted we were intruding on his otherwise carefree day. He treated our questions and documents with distain and I am surprised, being in banking myself for 17 years, that US Bank does not seem to wish to differentiate themselves by innovative products, enticing interested rates, or by training their employees that customers are required if they intend to stay in business. With the regulatory pressure eliminating true service innovation and product ingenuity from the marketplace, you would think it would be a great opportunity to do the one thing the government has not been able to identify let alone practice, Customer Service. I cant close my accounts with US Bank fast enough.

Long story short absolutely do NOT trust this business with your money. We own a small business and…read morewant to support small business, but these people give small business's a bad name. We were referred to them by a family member that used them for their small business. Which left this firm before we did due to other issues. We used them for 2 years before we decided to do our taxes ourselves due to our taxes owed seemed high. When we attempted to file our taxes ourselves (2023) they were rejected. We called the IRS and they said due to my wife's last name change (marriage) was not matching her social and we would have to change the way we filed. The IRS also said We could not file 2023 until we file 2022 which we paid Rice Sullivan to do. The IRS said our taxes (2022) were filed 5 times and rejected. We were never notified of this situation. We worked with the accountant to refile the taxes and sent them. The IRS went through a LENGTHY auditing process. They found that we did not provide one of the forms we were supposed to in 2022 which changed the tax amount. This was our fault but we were not asked for this form from Rice Sullivan. We had thousands of dollars in late fees and penalties for 2022 and 2023. The accountant filed an abatement to the IRS to try and lower the penalties. We paid all the taxes owed including the additional tax that was found during the auditing process, but not the penalties and fees. 12 weeks later we receive a letter from the IRS warning us this is the last notice before levying accounts and assets. We called the accountant and they said they have not heard anything from the IRS. We were on the phone with the IRS for 2 hours and got the abatements approved and cut the penalties in half. This entire situation started in March 2024 and finally "resolved" by January 2025 by my wife, not the paid "professional." We spoke with the accountant Erin and the owner Mark and they refuse to pay the penalties and late fees and will not provide a refund due to "we did the work". In fact they did not do the job we paid them to do and it ended up costing us a lot of money. This might be a small issue but speaks volumes about the people they are. They misspelled my wife's first name in an email, which is in her email address. It just goes to show their lack of attention to detail. DO NOT trust this business with your money due to their lack of communication, accountability and attention to detail. They are completely unprofessional due to the lack of effort in resolving the situation that was entirely their fault.

From the owner: For over 55 years, Rice, Sullivan & Co. has been earning clients' trust by creating legacies and…read moreigniting possibilities. We have consistently delivered superior service based on industry knowledge, valuable insight, technical skills, personal attention, responsiveness and significant partner involvement. Our long-standing relationships with our clients are true testaments to our role as a trusted business partner.

Kenneth A. Moore and Josh Wansing are top shelf accountants and business advisors. They do ALL of…read moremy business and personal accounting. Josh has also helped me form an LLC and maneuver around the legalities of doing business in 3 states. I can't say enough about these guys! A++++