I went here when my kid needed to hit the ER while we were on vacation, and I'm very happy with the customer service. Everyone treated him well - doctors and specialists alike. They knew we were tourists so they took that into account when they were developing their treatment plan. The wait times were minimal - perhaps we got them at a good time. If your kid is also sick while on your Savannah vacation, I recommend them. read more

The online payment center is not up to date according to the in hospital payment office, Do not pay thru the website, it will not be picked up by the hospital itself, only go in person, are call locally to pay by phone, this is a antiquated hospital & accounting system, India handles the website, it's a cluster fk , I will never go to this hospital again not because of hands on care, they seem totally screwed up and don't know who's coming are going, going now the old fashioned way to pay my bill with receipt in hand when I leave there! read more

I was nervous about coming to the ER (I always am). The staff were all super friendly, this is the first time I've really experienced such great kindness in a busy hospital. I thought the wait would be long because of how many people were there but they moved us in and out pretty quickly. The bathrooms and room were clean and everything seemed sterilized. There aren't many hospitals in Savannah I think the nurse said that there are three but I'm glad this one is near my house. read more

Candler Hospital - Hospitals Near Me - Savannah, Georgia

I have been trying to reach Dr Fitzsimmons in general surgery to no avail. I spoke with a very nasty person named Victor He spoke over me was very nasty and uncaring. I told him my brother was dying and the doctor called my mother all the way in Texas and not ne and I am his power of attorney. I'm trying to reach him to make sure my brother us getting the medicine he is supposed to have before dialysis and this person. Victor could not care if my brother lived or died. This is very painful and to have a after hour call answering service treat me this way is just unbelievable No form of sympathy or even understanding my distress read more

Excellent service. I was on the 4th floor for four days post op. The nurses were wonderful. The support staff was very empathetic and I received outstanding care. read more

I think this review may be better suited to the executive director of operations because I have a long list of issues with the treatment I received from the emergency room when I had an asthma attack. Although the staff, nurses, and doctors were "nice" the inordinate amount of time I spent waiting and waiting and waiting some more during an emergency was absolutely unacceptable. I have insurance. I have money. None of that mattered when it came to the expedited process to get in inside the medical treatment facility to start my breathing treatment. I waited in excruciating agony and the pain of labored breathing for over 2 1/2 hours and that was not the time I received treatment, it was the three separate times I was called to either complete the registration, or take my vitals, or ask me from 1-10 my pain level. It took about another hour for me to be called to the triage where I waited an additional hour before they actually gave me the breathing treatment. Prior to the treatment, they wanted to take ex-rays, blood work, and an EKG even though they could hear the wheezing sounds, see my chest bulging up and down, my pallid skin getting paler, and my slumped posture YET none of this seemed to matter. There was no sense of urgency in this "emergency" room. I thought it was my time to expire. I've never been treated like this before. All I can tell you is if you ever have an emergency, please do not have one at this hospital. read more

AVOID THIS PLACE. Go to memorial. We took my one year old son here for anaphylaxis (we're not from here and went to the first ED that showed up) and they kept us in the waiting room for ten minutes-- which in some cases is the difference between life or death. We said forget it and drove to Children's at Memorial. Memorial took us back immediately to start epi and steroids. read more

Candler needs to work on how it communicates to its patients and the patient's caregivers. Doctors make rounds at 5 in the morning, avoiding the patients, who are usally asleep, and the caretakers (if there are any) are not there. Thus it up to the hospitalist or the caseworker to convey news--but only of treatment, medicine. Nothing about prognosis or progress. Nothing about timeline. If you have a loved one but can't be with them all the time (especially if that loved one is elderly), I wouldn't suggest this hospital. There seems nothing in place for daily or even weekly communication that could provide caregivers with critical information on how to take care of their loved one. Also, every time I wanted to talk with a doctor or hospitalist, I had to hunt them down or leave my number to call. They never initiated updates on care. read more

I honestly do not know where to start, but here goes nothing. Unfortunately, I cannot say we always receive the best service here at this Emergency location, and that's very disappointing knowing that we are still dealing with the Covid virus as well as a new variant of the virus. First things first, we were told that there was possibly a 4 hour wait to receive care at the door: we should have should have turned around, but for the safety of my household, and co-workers, it was imperative that I got checked out to ensure that I was in good health. Customer service As far as this category goes, I can say they were trying to do the best they could as far as getting us checked in, and registration was very speedy (in fact the lady who registered us in the system had a refreshing/ pleasant attitude, and she made the wait not feel so bad). As packed as this ER was, it appeared that none of the patients were being tended to in a timely manner, but hospital personnel was on their phones, I assumed going breaks (and yes we all need a break at work, but shouldn't breaks be at a minimum until the rush hour calm down). And the most important question of the visit was do have the Covid vaccine/are going to get it(which a part of me feels like, had I said yes I would like to get the Covid vaccine, my service would have been a little more speedily); therefore, the customer service was definitely not the best, and it could have been much better. The physicians assistant I had was very nice and understanding, and was knowledgeable on the reported discomforts on my behalf (and if I be honest, her service alone is probably why they are getting a second star). Cleanliness Of course there can only be so much cleanliness to expect when you walk in an ER, especially when it was as crowded as it was. The only thing that bothered me was, even though I don't expect it to be sparkling clean, it is safe to say that you probably would have walked out of this ER with something much more worse than why you walked in. There was a trail of blood on the floor from a patient that was being wheeled in, and only one hospital personnel person noticed, and that's only because she was coming from area that was across from where the blood trail had ended. Wait Time HORRIBLE! HORRIBLE! There was a patient sitting across from us with a blood pressure 175/90 literally looking like they were about to be laying on the floor seconds from god knows what, and she arrived shortly after us. There was another patient that had been there before us and he had already been waiting a couple of hour by the time we had arrived, and he was still waiting to be seen with eyes that were bloodshot red either because he was burning up with fever or because he was dog tired from waiting to be seen. Sense of Urgency Knowing that this is supposed to be an ER meaning that there should be a sense of urgency in spite of the described urgency from the patient, it would be best to pray to God/heavens above that you do not end up here at this ER to receive medical care unless you a clearly unconscious, and just MAYBE that might get you some speedy service. In the end, (if it's something you can afford) you are better off going to an Urgent Care facility to receive care for whatever ailments you are having because by the time you get done sitting in this ER for 4 hours you will be dead. read more

Candler Hospital - Hospital room that was not sanitized - Hospitals Near Me - Savannah, Georgia

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My 13 year old son had outpatient eye surgery. Everything and everybody in the outpatient surgical building we were assigned to were great!!! Dr. Devaro is an excellent pediatric surgeon!!! I wish I could give more than five stars. read more

Candler Hospital - My son after eye surgery to fix his crossed eyes. - Hospitals Near Me - Savannah, Georgia

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It took them 4 hours to get my nephew back for surgery. Absolutely ridiculous.

Had a horrible experience here when I went here instead of the urgent care because there was no openings there. It's almost funny, I've never received that kind of disrespect and accusatory behavior or neglect from any healthcare provider before or after. I never went back here even when I fractured my hip, I waited until I flew back to my hometown to get that treated. read more

I had an AMAZING experience when I went into the Outpatient Surgery Center for a CT Scan yesterday!!! The did get a phone call a few days before to pre-register and that sped up the process. First, I was able to park literally in front of the building when I arrived since they have spaces reserved just for this part. The front desk is there as soon as you walk in. I gave the lovely lady my name and she gave me excellent directions (that even my disease addled brain could remember) to follow a short distance to see, I think it was Jacqueline. 1st office on the left. This was pleasant and quick. A couple of questions since I was pre-registered, a few signatures and initials on the pad, get my arm band, and I was out in 5 min maybe. She handed me paperwork to give to the lovely lady at the front desk. I handed her my paperwork. She said she would call radiology and they would be there to get me in a few minutes. The one complaint I would offer at this point is that when the lovely lady pages family, it is very loud and startling. The waiting room isn't that large so I wondered if it could not be turned down some. I believe I sat for about 3 min before Rebecca arrived to get me. She verified my name band and date of birth and off we went to the CT waiting area. She seated me in a very comfy chair that reclines in its own little area, much like you would expect in a pre-surgical area. She made sure I was comfortable, offered me a regular or warm blanket. She or someone checked on me regularly in the 15-20 min I waited. There was WiFi that I connected to without even realizing I had with an excellent connection and I had an excellent cell connection through TMobile. (I have been an inpatient and in the ER so I'm sure I have remembered their WiFi in the past) I am so sorry I did not get their names, but a delightful woman came and got me for my test. She made sure I was comfortable on the table and explained everything well. A second delightful woman came and got me off the table and told me how to get out. This was the single best experience I have ever had getting an imaging study. I felt cared for and like a human instead of just the next person in line. I am hoping that every test I need in the future can be done at Candler Outpatient Surgery read more

I have cancer so I do CT scans and i went yesterday. I was in pain and just not feeling it... and 2 girls: Britteny johnson Dwanjai Baker (Starr) made the experience great. They were so accommodating and made sure I was comfortable. They went above and beyond expectations. read more

Surgery team was good people besides my nurse she moved at one speed slowand acted like I was taking her pain meds besides that doctors was awesome read more

Pre-op appointment at 10... it's 11:30, haven't been seen yet. Frustrating. I'm hoping the surgery itself will go much better. Also, if you are not bleeding/dying/or have cancer, you will be expected to pay everything up front. So, from how it was explained to me, even if the doctor tells you he would recommend you have surgery... it is elective, this you have to pay up front. So no payment plans and if you can't pay, well, no surgery for you. My doctor advised me to have this surgery done, I guess because I agreed this is the next step in the process I "elected" to have the surgery... so, yay for having to fork over a lot of money up front with no option of a payment plan. read more

Because I can't give No stars I gave a one. Still at the ER where I came in at 10:26 with chest pain and bleeding of unknown origin. It is now 1:57 a.m. I am still waiting to even get in the back. Soooo, if I bleed out - here's my proof that I was checked in, triaged and told to have a seat in the waiting area read more

Lo único que voy a decir es que llegamos a sala de emergencia a las 4am y son las 9am y aún no nos llaman. Entiendo que hay pacientes que necesitan atención mas rápida que otros pero solo había un pacientes en la sala cuando llegamos. Ahora la sala está completamente llena y han llamado personas que llegaron 3 horas luego que nosotros. Identifiquen un hospital de emergencia cerca de sus casas que no sea este. Si tienen que manejar un poco mas, háganlo. No vuelvo a venir aquí! read more

Words cannot express to you the level of negligence of these nurses running the graveyard shift. Never would I recommend such a hospital. I liked one caretaker here. Her name was sheena. She is the best thing since sliced bread. She needs to work for a better hospital than this graveyard. Rest assured I will be making phone calls tomorrow morning. read more

Arrived early to check in. Lady who checked me in I had a problem with. Her name was Elisea. The moment she learned I was there to get my cancer port removed, she would not be quiet about conspiracy theories about how "the government is secretly keeping the cure away for cancer." Completely unprofessional and NOT the kind of conversation to have with a person who survived cancer. The rest of my time there was great. Great nurses, great doctors, great anesthesiologist. I reported the girl who prepped me for me for surgery. read more

I was taken to the ER here after being dehydrated as I passed out twice two days before Christmas while visiting for Christmas. After the intake, initial blood draw, getting some fluids in me we waited hours to be discharged. We waited and waited and waited. I was never brought any Tylenol for my headache, water, etc. The doctor was solid but the experience was an unneeded wait all the way around. I hate it for the people that live in Savannah of this is one of the better hospitals. read more

Unfortunately here but, thank goodness the service has been excellent. Thank goodness!! Wait time was due to the many suffering with flu type issues. The staff was patient and committed to providing exceptional care through the unpleasantness of client/patients being rude. Things you need to have in case of emergency. Nothing new, insurance card-identification-and copay. There are millions of insurance plans. Sorry, not the hospitals responsibility to provide. But nonetheless, it's some that don't understand until it's too late. PLEASE PREPARE A COPY IN YOUR CELL AT LEAST. it's saves you and the hospital time and money. Doctors and nurses or staff team don't work for free. Thank you again for a better experience each visit to the Emergency Room. An unfortunate place but excellent service provided each and every time. read more

Austin was absolutely awesome. She's a true nurse, outstanding people skills. Her parents should be so proud of her. She saw to my every need post operatively. She's deserving of the Daisy award and whatever other award that you could give her.She's beautiful both inside and outside. You can't fake True commitment and passion, Austin is passionate and committed. read more

The short haired blond woman who did the mammogram at Telfair was coughing a lot she said from the mask so she pulled it down below her mouth! It's a real small room. Good place to go to risk covid exposure from the employee. read more

Terrible experience overall was not taken seriously and was sent home with meds I had told the doctor I hadn't had success with in the past...I was then ignored and told that if I didn't want to take the meds they weren't going to force me but that's all you're getting.. I was in pain and both doctors and nurses spent 2 seconds with me nothing was written down nothing was explained then I was sent home not soon after...in conclusion this ER is terrible all around. I won't be going back... read more

I don't even know where to begin with their emergency department. I was seen yesterday for a head injury that happened Friday. Not only was I never checked up on during the entire visit, it also took the doctor an hour and a half to tell me and I quote, " You hit your head and just have a headache". This was said to me after sitting in so much pain to the point of crying. They offered no help and even got the patient who came in 2.5 hours after me discharged before me. I would not recommend going to this emergency department unless you have no other option. read more

I had my last daughter here back in 1993. I remember the experience being really good. I had two nurses that took great care of me, unfortunately I cannot remember their names. They both caught me as I passed out on the way to the restroom after giving birth and held on to me while I used the restroom and helped me with everything. I know most of you will say "well that's just what nurses do", maybe, but I still really appreciated the care. If either nurse is reading this thank you! My last name is Rosenblatt and my daughter is Hannah. You may remember her because she clocked in at almost 10 lbs lol. My doctor was Dr Moses (also gave me excellent care) read more

I had a very early morning surgery and all of the staff working at the time were so kind. Everyone was extremely helpful and understanding. The checking in process was less than 5 minutes and I got called back immediately. I definitely recommend this hospital! read more

I had surgery and before it they asked if I had any removable dentures etc. I said I had a permanent Bridge they said leave it in. They pulled out my PERMENANT BRIDGE after surgery and broke some teeth. I spoke to Patient Advocate Gale. She then disappeared not returning my calls so I went there in person and left her a message. No call back. I asked for a Supervisor. Antonio called me. He was prompt with calls but was treating me as if the broken teeth were something I did to myself. He said no where in my chart did it mention a removal if a Bridge and they would have written it down. Since it wasn't written down it looks like it didn't happen. Or maybe they didn't write it down since my teeth were broken ? I asked for the name of the Anesthesiologist so I could make contact. Anthonies response was " I'm not going to look through the chart to give you a name?". And he is the Hospital Administrator VERY LITTLE help. I've now ordered a copy of my chart to look myself. It's going to cost allot to fix my teeth. They didn't help at all. read more

I worked for this organization and I absolutely loved it . I was going through a lot of personal issues regarding my living situation. My supervisor knew i wwas going to be homeless and he didn't bat an eye. I continued on and a few days later i did resign from the position because i did not have a place to go after work to lay my head to rest and i was on my 90 day probation so i knew i was not able to get days off yet . I ended up resolving my issue the day after i resign so i quickly called my boss to see if there was any way to get my job back. Prior to me leaving , i had an conversation with my boss explaining to him what was going on and why i needed to resign and he assured that if i ever did come back i would get my job back. I received a call a couple days after resigning and trying to get my job back, stating that i was not Able to get rehired at any st joseph candler. I was super disappointed because i REALLY enjoyed my job and the people i worked with. One of the reasons why i was drawn to working in this hospital because of its religiousness. I am disappointed because when i was in need of help no one helped me and doing the right Christian thing you should help individuals that are in need. I have lost so much respect for this organization as an employee. They like to push the fact that their so religious but i was completely lied to by my boss and i was let down by this organization knowing my living situation. read more

This was my first time going to this hospital and my experience was absolutely terrible! My cousin was 38 weeks pregnant and have pains in her stomach while also not able to hardly breath. We rushed in the emergency room and sat there for 30 minuets waiting for transport to come get her after 30 we asked the receptionist how much longer and she stated "we don't know because transport is backed up" so we immediately let to go to memorial hospital and had a great experience. I do not recommend go to chandler unless you have a knife in your throat and two seconds away from dying cause that seem like the only way they'll really get you back there and moving. read more

Although I have ran into problems here. I have never found any employee that was not friendly and helpful

Very rude, disturbing behavior towards a selective group of individuals. Called names, and when attempting to complain, no one returned any calls. Then after saying there were some issues, released and called a poor parent, and not concerned for my child's health needs. Unprofessional legally and medically. Some of the staff were quite rude, and we were also overlooked. Discrimination is against the law and ethics, but some may feel they are above this, and seek to attack patients. I have had great emergency room experience, but not outpatient experience. I am a professional, and have been for 18 years, and customer service is a priority. read more

Ok although it is not meant to be funny, the ridiculousness of it may come off as that. I am a diabetic foodie, yup- I read every label and ask about the food and drinks I consume. Of course I do treat myself once in a while too without going over board. SO I am in Florida working I call my now former Doctors office Sharon Kestin, M.D. in Savannah to ask for a refill on my Metformin as I am out of it. But because I had not come in for a year as I have been working basically all over ( but have been checking my sugar daily) they said no- I get it I needed to re-up with them after all they have been doing refills and not getting any money out of me. I hate to be sick but they surely wanted me sick short of coming in and breaking bread with them and what I mean by bread is mullah yes MONEY! Thats what it all comes down to with many of the health car providers its not personal they don't really care, I couldn't even get the doctor on the phone she had me speak to a young woman who thought when I said I would Yelp them that I meant assault, she said 'Yelp! are you threatening me? in a scared tone, I can't give you my name after saying you may hurt me" Yes people yes- So here I am Yelping them. If you are sick have a real relationship with your doctor so don't end up in a situation like this where your doctor who know your sick ignores your call, don't give or return calls, don't get on the phone when patient stress urgency, and hires someone who thinks Yelp is a physical threat. I give a generous 2 stars although their ignorance was not bliss they did help me early one when I first broke bread with them and they eat it up. read more

Showed up around 3:00 to register my mom and as of 8:00 still waiting for a room! My mom is tired and sleepy and past ready to lay down!

The nurse Samantha in ER sucks, she has a very non-chalant attitude. Not very efficient, very cold and indifferent. The nurse Brianna on the other hand was outstanding! These are positions of service and care, while I understand that they must keep a calm attitude, because when you constantly see trauma from day to day, it's not an easy job to do. But....they must remember that they ARE dealing with human beings -- not some mannequin that they most likely trained with to prepare for the job. Treat people like you care. You can care about people and do your job, also. There were also several others who were very kind. But, there are cold-hearted ones there too. Some of those employees really don't care at all, which is very disheartening. If I ever came back, I would want Brianna to be there. If I could control circumstances, I would make sure that I don't come back. Brianna, she made a bad experience much easier. I used to dislike Memorial Hospital and was more pleased with Candler Hospital. Now, it seems that things have improved at Memorial, while Candler itself is going backwards. The staff and how they treat people can truly make or break an organization. read more

Less than adequate! We were here for about 3 1/2 hours. I took my wife here at 4am to be seen at the ER for possible food poisoning since she's also 38 weeks pregnant as of today. She checked in and was taken to a hallway where they laid her on a bed (which was in the hallway as well) and we were not seen for 30 minutes. Finally the nurse came to register her and went away and about 10 minutes after that, the doctor came and asked some question. He left and another hour passed by and a nurse came and got an IV set up which while doing that, she lets the syringe and needle dangle free from her vein. Then once she administered the needle, my wife's blood sprayed everywhere when she took the Syringe out and proceeded to say "Oops, I messed up again" and ended it with some kind of laugh. She finishes up with us and more time passes. Doctor came by and checked up on her once more and told us he was also going to get someone to check up on the baby, which never happened till he caught us walking out the door of the ER section and had someone's check the baby's heart rate which we weren't told any results from it. read more

My mother had a parotid tumor removed and of course I stayed by her side the entire time until shift change. Last night when shift changed, she got the most awful nurse I have ever encountered, she was very rude and frankly.... she acted like she was all pumped up on something. This nurse raised her voice at me, argued with me and had the smartest mouth on her! Clearly not nurse material!! I could not get in touch with ANYONE to come and talk to me about the problem. This nurse had me so upset that I left the hospital at 9:30 P.M. and had to drive to Waycross to sleep. It is very scary to know that people like her are in the nursing field, I was and still am horrified. This nurse even made my mother wait an hour and twenty minutes before coming in and giving her pain meds. There were nurses fussing in the hall right outside mamas door too ( room 415) they were arguing and one of them hollered " well I'm just going to turn in my notice then" this went on, off and on for forty five minutes. Then you could hear someone mad and slamming things around. VERY disturbing knowing these kind of nurses are taking care of your healing mother. This nurse also just talked in circles and when you would repeat what she said back to her she would say " well where did you hear that?" Everything else was great there but this one nurse on the fourth floor covering room fourteen was an absolute nightmare BEWARE!!!! read more

I want to write this review for this the most Efficent hospital, very clean, staff has always been most helpful, if one of them has personal problems, not feeling well or whatever the case may be , you would never know it while you are being treated there or doing any business there, very professional. Knowledgeable of what their duties are. It also making you feel comfortable about everything related to why you are there. I could attend another hospital but I choose to travel to Candler for I know I am getting the very best of the best no matter what I am going there for. I cannot say enough good things about this hospital & their staffing for the whole experienced no matter what area you are there for receives a gold 20 star if I give that high of a score. I even have papers , legal papers in my vehicle if something was to happen to me that I want to be taken to candler unless they have to make a pit stop along the way to save my life & then I request to be transferred to Candler ASAP. I love this hospital & thank everyone in every department for what they do for all of its patients. read more

Just waited 6 hours and they couldn't give an estimate of when we'd be seen in ER. It was my 82 year old mother who needed to be seen. She was rated 3 in by triage nurse. A 1 is the worst. Her symptoms worsened in the 6 hours to where she was drooling, lip drawn, bp 200+/100+, and she didn't recognize us. So we told reception and they told charge nurse. 30 minutes later we walked out and headed to another ER. Even the least serious case, which Mom wasn't, should have to sit in that ER over 6 hours. A patient was escorted out by police when she lost control after being there 6 hours before we left. That patient shouldn't have lost control and verbally attack, but she shouldn't have had to wait that long either. ER's have emergencies, I get it. And of course life threatening has to come first. But then inform patients to go elsewhere. PLUS, multiple patients were upset and all saw no indication there'd been a flurry of ambulance activity. On to a different ER.... read more