There was an issue with the 30 amp outlet at the site we were assigned to. We went and got someone form the office. They brought an electrical tester and tried telling us that our sure protector was going bad, They were very snippy and rude, and then they just left and went back to the office. We took our surge protector and plugged it into several other outlets throughout the park with no issues. Fearing that the defective outlet would damage our camper we asked to be moved to another site. They moved us to a different site which had a good outlet. The campsites are so close together in this park that the sewer to the site next to us was about 3 feet from our front door and picnic table. This park is more like a parking lot because the sites are so close together. Good luck sleeping at this park...the traffic that is on the highway which is right next to the park is so loud with trucks using their jake brakes all night long that is was difficult sleeping even with ear plugs in. And the WIFI is free, but its useless. For 50 plus dollars for one night I expected more. Needless to say we will not be returning to this campground. Don't waste your money, find a nicer place. Interstate Campground in Marion Va. charges $25.00 per night, its quiet and clean..much better than this place. read more

Do not use their service for golf cart repairs. Our cart was there 3 months. When I would inquire on the status of repairs the staff was rude and told me someone would call me. They never did. After 2 trips in person and the wife making lame excuse, the owner (her husband) Carl called. He did minor maintenance to get the cart out of his shop. I requested an overall evaluation of all maintenance needed for the cart and requested 3 items be repaired. I was never given information for additional repairs or the cost of the repair made. We were definitely overcharged! I'll never use their service again. The facility is nice but their business practice is unprofessional, inefficient, and disorganized. I'm highly offended by the way I was treated and unable to speak to the owner directly. read more

elisabethp984 Smithtown 2 Pending review Road Noise & All the Electrical Magnetic Field (EMF) exposure you could ask for. At first glance you see a neat well maintained camp ground, obviously an attempt to take your eyes off the fact that you are literally parked almost directly under super high tension wire towers, and to boot you also have a front row seat to the 4 lane highway in both sight and sound. It gets better, when I asked to be moved to a more remote area without all these great views and exposure to EMF's, it was explained to me that there are more high tension wires across the rear also. Wow!, just what I wanted, to be in a microwave for the weekend and relaxing to the sweet sound of traffic all day and night. No Thanks. But this should be brought to our attention before we make the reservation and not sucked in by all the pretty pictures which all but one show some wires way off in the distance, which you don't even notice its so small. The owner would not give us a refund even though we were only ,there for about 15 minutes. So we disputed the charge and the owner apparently lied to the credit card company to try and defend the "no refund" by telling them we had used their water and dumped the holding tank. Nice try you arrogant fool, but they knew you were lying as we had the whole experience on video from arrival to exit, unless my 9 year old was doing it while I was in your store asking for my refund. Not a Healthy place for even a short visit and even if all the outside problems didn't exist, the arrogant owner and his eye rolling staff are very hard to deal with. It's all about the money with these folks. Show less Stayed: August 2018 read more

Very nice campground! Nice pool, dog run, playground, great little camp store, lots of conveniences. 50 amp, full hook up, open grassy areas. We have a class A motorhome, plenty of room for us. Next to beautiful golf course. Close to historic Winchester, very cute town. Would definitely stay again, and more than one night, lots to see. read more

Here you will find a clean, decent place to park your RV. However, the staff is cold and aloof and determined to protect their property from showing any evidence of guests. They have two top priorities: Priority #1) To prevent you from having any impact whatsoever on their place by posting and enforcing countless arbitrary rules, rules, rules. Oh... Want to park your own RV? The little man with the big job will stand beside you and tell you exactly which way to turn your steering wheel & when to do so... and if you don't follow his instructions, he'll kick it upstairs to an equally unfriendly older little man with a big job who will stare at you coldly while you are trying to park so that your nasty tires don't touch any part of their grass. Priority #2) To extract from you as much revenue as they can by classifying everything you might do or use as a secondary source of income. Need air for your tires? Insert coins here... Need a quick battery jump for your vehicle? That'll be $5... Want WiFi Internet service that works? There's a fee for that! THE BOTTOM LINE: This place looks good on paper and via its Web pictures because it is cold, hard, crystalline... frozen, like the hearts & attitudes of the supercilious little people who watch you and watch you during your stay so that you don't do anything that might muss up their little frigid paradise. Avoid this place unless you like Big Brother watching your every move while he calls you his "guest." read more

Overbearing staff that makes you feel like you are an inconvenience to them. When I called to reserve the woman on the phone was rude and seemed bothered by me request for a specific location in the park. Grounds OK. If you want to be watched over like a child and corrected on every move this is the place for you. Carl is especially unpleasant and tyrannical. We have stayed here off and on for 5 years because it is convenient but next trip to Winchester we will find other accommodations. read more

Staff are a tad bit unfriendly, Stopped in to ask a few questions about the campsite, the lady behind the counter acted like I was bothering her...will not be staying!! read more

We were not happy with this campground. The rate listed for our camper was $44. But when we arrived they added fees which were boosted the price to $50 as a late fee. The man who took our money and showed us our spot with was not at all friendly. The bathrooms were C+ at best, old and somewhat rundown. There was nothing superior about this campground to support the price.I think as seniors, we do much better in state parks where the fees very from $15-35. The people there, in general seem to like their jobs and are accommodating. We will not return to Candy Hill Camp Ground. read more

Do not call this business, they are incredibly rude! I called Candy Hill because I was interested in renting their trolley for my wedding. I asked the woman about usage for the wedding and she immediately responded to my request by stating that they do not use their trolley as a "drunk bus". I was completely caught off guard and did not know how to respond. The woman continued to say disrespectful comments so I found a much nicer limo service to use at my wedding. read more

This campground was HORRIBLE. Believe it or not the worst part wasn't hearing the highway all night, or the fact that it was a mud hole. The worst part was the owner! For someone who is supposed to be running a business for "happy campers", this man was rude! He yelled instead of speaking to us from start to finish, talked down to us, and was not even a little bit welcoming. When I go on vacation I am excited to get to where I'm going, especially after a 12 hour drive. I definitely did not need someone treating me like I'm an idiot, and making me feel like I was a burden to him when what I was do was patronizing his establishment. Never ever again! This man will be out of business soon if this is how he treats his costumers! read more

We were traveling home to Florida during the Labor Day weekend. Our Rand McNally showed us Candy Hill at the area we planned a one night stop. I googled it and to my dismay, a couple of bad reviews almost turned me away. I am so very happy we decided to take a chance. It is a wonderful campground. From registering by phone, to signing in at arrival and being led to and assisted at our site...we were treated by friendly and competent staff. The amenities looked wonderful and everyone we spoke to gave very positive feedback. Our little dachshund, Chloe, enjoyed the large dog run and that is a great plus for us. The grounds and views from our site were terrific and gave us a clear shot for our satellite dish. The campground store is well stocked and pizza, subs, pasta, chicken wings and gyros can be delivered right to the site. Amazing place...don't overlook it. read more

Beware staying at this campground as they have inconsistent policies and will nickel and dime the customer. Tent areas have no clearly defined parameters. We set up and had to move a tent as it was over an "invisible line". What a hassle! We ended up paying higher costs then what was quoted over the phone and they did not honor their mistake in the confusion. They only offer military discounts for RV's and not tents. Active Duty, retired, vets need to be honored no matter if they stay in a tent, motorhome, RV, etc. Disappointing and sad that a living space dictates whether a discount is honored. We felt like we were constantly being watched and every time we entered the area, there was another change in policy and the harassment continued. Highly regulated and strict at every turn and difficult to relax. On a good note, the grounds, bathrooms and pool areas are clean and the store is stocked well. Fortunately, we are very easy going, but this was too much. Don't recommend this camp ground unless you want to feel like you're in a military camp. read more

There is no way the few positive reviews left for this business was wrote by paying customers ... These MUST be reviews written by their relatives and employees. It is so funny their website says it is their goal "to do whatever it takes to please every customer, everyday in every way" ... More like harass and irritate the customers so they leave early and never want to come back! Stay here if you want to be money grubbed to the last penny. Very rude staff who literally drive around in their carts looking for any little extra fee they can nickel and dime you with. The place is filthy, the owners are so rude I can't even begin to describe the sub par level of customer service. You are stacked in next to other camp trailers so tight you can't even open your door without hitting your neighbor. You can hear every conversation your neighbors are having because you are so close to them. There is no privacy with the neighbors but more with the owners constantly knocking on your door and stopping you coming and going to see if you have a guest or check to see if you are breaking a rule. The noise of the freeway is mind numbing - horrible place to put an RV park. Dirty, dusty and filthy. Literally I have never been so disappointed and disgusted by a business. The only way this place stays in business is by preying on people just passing through. If they had to rely on word of mouth and repeat customers there is no way this place would stay in business. If you stay here hold on to your wallet and have a lot of patience because you are about to be taken! read more

Worst campground we have ever visited! Manager whose parents apparently own this business is very rude and arrogant. We got yelled at and talked to like we were stupid for forgetting to put the tag in the car. There is a nice way to ask or remind someone! We reserved an upgraded site thinking we were getting a concrete pad but when we got there we got a gravel not level site with no trees and a nice view of the highway. Our friends asked for a golf cart rental on the 2nd day and were told no since they didn't ask at check in even though clearly there were ones available. The pool was closed the first evening due to a private party and the trolley had been rented out to a private party for the whole weekend . Some of the staff were nice but mostly we felt like they could use a really good customer service training. Read the Google reviews as well on this campground and there you will find the same info. Really wished I would have researched before I reserved ! Will do so next time as we really felt like these were some of the most rudest people we have ever met! Will not stay here again or ever recommend ! read more