Jake, an employee of Texas Hill Country Trees LLC, along with the crew operating truck TL-926669,…read moreacted in an extremely rude and unprofessional manner. The crew blocked my driveway while performing work in the neighborhood and showed little regard for common courtesy or respect toward neighboring residents. Before the issue escalated, I politely informed the crew that I would be leaving soon and that they would need to move their vehicle. I initially allowed them additional time to continue working. However, after they ignored my requests made from my front doorway, I was forced to approach Jake and the crew directly to clarify what they were doing was illegal and I need to go to work. Despite my repeated requests, they became argumentative and used profanity toward me, including calling me a "bitch," when I confronted them and insisted that they stop blocking my driveway and move their vehicle immediately. When I arrived home approximately five to six hours later, I discovered several trash bags filled with organic waste left on my side of the alleyway located between their client's residence (my neighbor's property) and my own. The waste appeared to have been left behind by the crew, further demonstrating a lack of professionalism, consideration, and proper cleanup practices. I found the behavior of both Jake and partially the crew to be highly disrespectful, unprofessional, and unacceptable. Please do your due diligence when hiring so called, "professionals."

Jeff and his crew knocked it out of the park on our trees today, so much that my neighbor wants…read morethem to come out and do theirs.. My wife said they were very professional and very hard working and got the job done in a very timely manner!! Would definitely recommend them to any one of my friends and family...

Rusty and his crew were great. they drove all the way into New Braunfels to help with my yard…read moremakeover. Awesome work. always responded to phone calls, texts and FB messages. Thank you so much from a happy customer!

nothing beats beauty of a perfectly maintained tree! Steel Root is hands down the best out there,…read morevery knowledgeable, super fair pricing, and their service is straight-up efficient! 1000% recommend!!!

Brock did a great job explaining what was going to be done and gave me some tips to help keep the…read moreother trees on the property healthy. The day his team came to cut down the trees went very smoothly and they were very efficient.

We were quoted in the morning and Cody came out that evening. He was super friendly and worked…read moreefficiently and thoroughly to remove one of our live oak trees. The stump was grinded and all debris was hauled away. We asked for him to trim some branches on our other tree and he gave us a fair price. We are more than happy with the service and plan to use them again. Highly recommend. Thank you, Cody!

Scheduled consultation, proactive communication received regarding planned arrival time. Tech…read moreprovided quote for work but not competitive relative to other quotes received.

Excellent customer attention. Quick response and the guys were courteous and cleaned up thoroughly…read more Our trees look amazing!! Highly recommend!

I as of yet have not used the services. But a young man came out to my place and looked over my…read moreyard and gave an estimate. So just getting someone to show up as scheduled is an accomplishment in its self. Kinda sad for the industry as a whole. Im a new home owner in the area and getting anyone to show up for estimates and to do work around the san Antonio area has been unbelievably difficult. . So once Im ready they will bebthe company i call.