We've used Mission City Arbor Group twice -- a $3,031 full-property pruning job in December 2025, and a follow-up call in August 2026 after an oak limb broke and became lodged over our roof. To their credit, they responded within an hour of my call and safely removed the limb the next morning. What's left me disappointed: 1. The December quote specifically included "take weight off branches with heavy loads" on this same oak. When their own technician inspected the August break, he noted there was no rot, remarked the limb had simply grown too far out, asked out loud why it wasn't caught in December, and stated out loud that it should have been addressed then. That's a scope item we already paid for that doesn't appear to have been done -- by their own technician's account. 2. I was quoted roughly 3 hours for the August job due to the precautions needed. The crew was on-site for exactly 1 hour. 3. Their crew used my personal extension ladder during the job and left it fully extended, lying in my yard, instead of returning it to where they found it. I raised all three points calmly and in writing, and asked for a two-thirds reduction on the $1,136.63 charge -- not a full refund, given the time and travel involved either way. What I got back was a new invoice for about a 28% reduction. No explanation for that number, no response to the scope overlap, and not so much as a "sorry" about the ladder -- just the revised bill. I'll give them credit for showing up fast when it mattered. But how a company handles being questioned matters too, and here there was no apology and no real discussion -- just a smaller number on a new invoice. UPDATE: The owner replied: Thank you for taking the time to explain your concerns so clearly. We appreciate your business and also appreciate the opportunity to review this with you. The job we did for you in December did include taking weight off of limbs, however, we certainly cannot guarantee that a particular limb will never break especially after 8 months of growth. The Arborist that did the estimate for you was unable to look at the break and the volume of the canopy attached closely. It was his best guess using his experience and knowledge to estimate the cause and the time needed to remove the broken branch. While the time it actually took to do the work may have only been an hour, we have to pay the crew travel time to and from our office to your house. In addition this job was done in an emergent manner and overtime was involved since we don't usually work on the weekends. The estimate was based on the additional rigging and precautions the Arborist anticipated would be necessary to safely remove the limb. While the work ultimately took approximately one hour, our estimates are based on the anticipated complexity and safety requirements. I agree that your ladder should have never been used, and it certainly should have been returned to the location and condition in which we found it. We do apologize for the that. Given your history with us and the concerns you've raised, I would like to reduce the charge by $300.00 as a goodwill adjustment. While we do believe the emergency removal was separate from the December scope, I want to make sure we handle this in a way that is fair and maintains the relationship we've built with you. Thank you again for bringing this to my attention. We value your business and would certainly like to continue working with you. read more

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I've used Mission City Arbor Group three times now. Twice for pruning and trimming and once for a sick pecan tree removal. They've always been extremely courteous, professional, and efficient. For this last go around, Carlos, Alberto, and Wilmer were pruning my red oak that desperately needed it. They said up to four hours but I think they finished in less time; since I work from home at times I wasn't paying attention to their work and they let me know when they were done. They cleaned up everything nicely and save for a better looking tree, you'd not know they were ever there. I highly recommend their services and very much appreciate their efficient service along with honest pricing without any bs games or attempts to upsell you. read more

These guys are knowledgeable, efficient and saved us $$$!!! They quoted us two tree trimmings and clean up for half the price that everyone else was quoting us!! They also clean up the yard and patio nicer than it was before the trimming!!! Call them for the best most affordable service!!! read more

Wanted to give credit where its due. This company did a job for our HOA. We couldn't be more happy with how professional they were. They were trimming in areas that was very close to our homes, and privacy fence and there were no issues. Extremely competent in their work, and very polite when speaking to the job supervisor. They cleaned up the area of work too. If you want a company that does the job right, call Scott and talk to him. I highly recommend this company read more

Mission City Arbor Group planted another tree for us - this time an Exclamation Sycamore. Hugo and crew did an excellent job, as usual. I highly recommend Mission City Arbor Group as they are true professionals. read more

Mission City Arbor Group - Very nice Mexican Sycamore tree with professional planting. - Tree Services Near Me - San Antonio, Texas

I had crazy bushes and a crepe Myrtle that needed to be tamed. Mission City Arbor Group did a great job! read more

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Hugo and his crew did a fabulous job trimming our trees today! They were really professional, efficient, and cleaned up so very thoroughly. Can't say enough good things about this group. Will definitely have them come back next year! read more

About a week ago I asked a neighbor if she knew a good Arborist. It's been a few years since anyone trimmed the 61 trees on my lot. Maria recommended I call Scott Ford at Mission City Arbor Group, I did and within 5 days he had a crew out to trim my trees. The team of Mauricio, Fernando, Alberto, and Lorenzo spent twos days cleaning up my very shaggy "forest" at a very reasonable cost. Highly recommend this company. read more

Had them take down a couple of trees and raise the canopy. The cleanup from the work they did was subpar. I had to go out and do quite a bit of cleanup because of their lack of attention to detail. Even when I look at what they did to raise the canopy, there was still a lot of small limbs and dead limbs that had never been cut in the front yard. For $4400 I at least expected the guys to clean up, but no. Not really worth the mess they left behind. read more

Mission City Arbor Group - Did not clean up - Tree Services Near Me - San Antonio, Texas

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Definitely 5 star service. From estimate to completion they went above and beyond. Scott took the time to educate us and then allowed us to decide what we needed based on our budget. We never felt pressured or unsure. Their proposal came swiftly and included pictures which was a nice touch. Best of all their rate was the same as others who weren't half as thorough. They even removed some debris from our roof & blew the yard/driveway. Overall I would definitely recommend them read more

You know you have found the right tree people when they feel as bad about having to cut down a mature tree as you do. I've had MCAG do two big removal + pruning jobs for me, and I couldn't be happier. The last one meant cutting down a 30-year-old dying pecan that had become dangerous, as well as pruning the remaining pecan and some overgrown crape myrtles. Everything went fine, and Mission City cleaned up every twig. The price was reasonable, but not cheap. You get what you pay for, and I am not trusting the care of my trees with just any yahoo with a chainsaw. read more

Highly recommend a consult with Mission City Arbor Group. The arborist that we consulted with was on time, professional and communicated very well. We have a very large pecan tree that looks like it is declining. The tree is important to us as it provides needed shade for our backyard. The arborist was very knowledgable about all of our trees, diagnosed the pecan tree issues and made recommendations. He gave us several options to choose from without making us feel pressured. Great experience with this business. read more

I have a rental property in San Antonio that has several trees that needed some much overdue attention and tlc. With the help of my property manager, Mission City Arbor came to the rescue and trimmed up the trees beautifully, without me needing to be there! I think the tenants are also very happy now. There were 3 big trees to clean up and one small tree growing close to the porch that was removed. The property was spotless after the job was complete. I would recommend them for any projects you may have. Pictures attached for reference. Thank you! read more

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They cut back a damaged giant RedOak. Used bucket lift and chipper. They were very efficient and did a great job . They were also the best price probably in the city. I got four bits and they were the best, very reasonable. The other companies did not use bucket lifts and chipper shredders and charged a lot more money. read more

Mission City Arbor Group - Red oak : cut dead limbs - Tree Services Near Me - San Antonio, Texas

The beautiful massive trees on my property were yet another item neglected in this house I purchased. I knew this was going to be a massive endeavor. I came to Yelp for help finding a company to take on this project. I spoke to several different people and received four quotes. The quotes were all between $3000 and $3800 and the degrees of experience carried pretty significantly. I hired Mission City about a month and a half ago and I wish I had written down the names of everyone that worked on these trees, but I didn't and I apologize for that because names are important. The certified arborist that walked the property with me, explained their process very thoroughly. We discussed each and every tree that needed work, including two trees on adjacent properties. The work was extensive and had to be completed over two days. I had a few trees removed, every single tree trimmed and cleaned up, and the neighbor's trees cut back. I cannot even describe the amount of work this entailed. The crew was very professional, they involved me as needed, and worked very diligently. Both days they cleaned up and you would never have guessed how much of the trees came down. The job was amazing and well worth the price. I will absolutely call them back when I need to have any work done of these trees on the future. read more

Highly recommend Mission City Arbor Group. They took down a huge oak tree that endangered our home and our neighbors home. Their service was impeccable and their pricing was very reasonable. We will definitely use them again and I highly recommend them. read more

Scott came out and we had a great discussion. I had multiple people quote the project. It wasn't a large project but he took pictures of all the work they would do and were submitted with the bid. The bid was competitive with others I had received but he is an arborist which does mean something. A week later Hugo and crew showed up and we discussed. They were professional and WOW! Complete job with fantastic cleanup. More than expected. In a couple years, I will have them do the complete detail of my 9 oaks. Thanks for the great work. read more

In the summer, one of my trees started dying, and then I called up Mission city Arbor in hopes that they could bring it back to life. They were quick to respond and came out and did exactly what they needed to do and they fixed my tree. The tree came back before the end of the summer!!!! if you're looking for someone to take care of your trees look no further! I've used these guys at least three times, and they are always reasonable, and always provide great value! Their service was extraordinary! I will continue to use them and I recommend you use them as well! read more

My husband had back surgery so we couldn't easily 'put up' our Christmas tree this year. Scott and Stephanie helped us by choosing, transporting, decorating, removing, and mulching a beautiful live tree. They purchased the decorations for us from their sources and are storing them for us until next year. Yes, even though my husband is feeling better, we are looking forward to doing it again next Christmas too. read more

Mission City Arbor Group - Christmas Tree Magic (the photo does not capture how beautiful the tree was) - Tree Services Near Me - San Antonio, Texas

I needed my trees trimmed when my insurance dropped me because my trees were overhanging too close to my roof. Scott came out the next day, walking the grounds with me, Well, answering every question, and provided a quote the same day. next day. Scott and his crew were excellent in every way. We had a lot of questions about a lot of additional trees, and Scott was able to answer every question. The crew went above and beyond what I had expected. The trees look great, the grounds were clean when they left and the price was very reasonable. I highly recommend them if you need any tree trimming done on your property. read more

I'd highly recommend Mission City Arbor Group. I contacted them to trim my two trees from hitting my house and my neighbor's house and my other neighbor's tree branches hanging over my side of the fence. Their response was quick after hours on the weekend. The messaging was accurate and later we had phone conversations to clear everything up. Levi came out and took pics and marked key branches to cut. Their final quote was very reasonable and the work was incredible and quick with a good crew who answered my questions and took requests. They especially were good at asking if I approved one tree before they moved on to the next one. I'll be using them again when my trees need another trim. Paid by credit card through the invoice online was no problem. Great communication Scott, Mike and Levi and the crew did great work. Thanks again! read more

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Excellent service from start to finish. They were quick to provide a reasonable estimate, arrived for the job when they said they would, and did fantastic job. read more

They sent someone the next day. Excellent service. Very professional and helpful. Gave us a letter we needed to submit to the city for construction permit read more

A palm tree in our backyard started leaning...perhaps it was just growing that way...but I was worried it would fall into our house. We reached out and Scott quickly responded. We shared some pics and Scott came right out. He was confident and knew his stuff! Anyway, he let us know that the tree was fine and not much to worry about. Saved a nice chunk of change! Thanks Scott! read more

They are EXTREMELY knowledgable about trees and tree care. Scott is a licensed arborist with an encyclopedic knowledge, and a friendly guy. I have several very large and old live oak trees. He took the time to inspect them, give a thorough assessment of their health, and answer my many many questions. He checked every tree on my property and gave recommendations for their care. My wife and I were both impressed. We'll be be trusting Mission City Arbor Group with our trees from here on out. read more

Best customer service experience I've had in the six years we've lived in the area. The crew came out at the scheduled time, on the very next day after I called for the consultation and were ready to get to work right away. Fair price and friendly service, can't ask for more! read more

Removed our poor dead palm tree and you can't even tell the tree was there. Quick response, reasonable price, showed up on time. Overall great experience. read more

Super professional, excellent service and a pleasure to work with. I will use them again in the future.

They were very responsive, and reasonably priced. I had a tree that needed to be removed and they were there the next morning, and were done in a few hours. read more

Very pleased with the consultation. Drove far to get to my property. Very knowledgeable and professional. Will be my choice for tree service going forward. read more

They are amazing! Can't say enough good about them. They cleaned up damage to my live oaks.

Scott responded quickly to our request for a quote. He came to the house to give us a free estimate. He was on time and answered all questions and was very professional. read more

My wife and I are very pleased that we decided to have Mission City Arbor Group take care of our tree trimming needs. Levi was prompt to reply and showed up on time (actually early - I received a text that his morning had opened up and he could come by earlier than planned if I wanted) for his initial walk around the property to see what work we wanted done. We have a large oak tree that was tornado damaged a few years ago and needed to be trimmed and have dead wood removed. In addition, there are several pecans and a few more oaks that needed trimming. Based on his suggestions and explanations, he obviously has an arborist background and was thorough about what our trees needed. Levi worked with us to schedule a crew to do the work and they showed up on time and completed the work in one day. They did an excellent job, painted all oak cuts, had a shredder on site and cleaned up everything. The crew were great - all very professional, pleasent and polite. read more

Mission City is an excellent choice! Very responsive and quick to getting the job done! Very reasonable prices and service top notch!

I was not only impressed by Scott but also his team. They arrived on time, began work right away, trimmed exactly the way we were expecting and picked up every piece of the debris. Even my neighbors were impressed. When I need future trimming Mission City Arbor Group will be my first call. read more