You all ought to be ashamed of yourselves…read more We Bought the wire stand and candles to keep the catering trays warm for our group event Returned them within 24 hours The first lady laughed and referred our group member to her supervisor. The supervisor stated that they do not return small items (i.e. small purchases) We asked her where is that written because the note at the register states they allow returns within 30 days Then supervisor said that she would return but keep 25% for restocking fee I told her, now you've given two different stories in less than 5 minutes... which one is true. I offered to place the items back on the shelf (would have taken less than on minute) but she said .. .that's not what restocking fee means and then referred to large purchases (my return would have been approx. $100) I advised the supervisor that I'm not giving her $25 for nothing and left store asking her 'Is your business that desperate for money?' So at what point does anyone care about A. Being honest B. Not blatantly making up rules C. Customer service D. Overall wanting repeat business. It's 2024, if you have humans working to represent your store like the above.. GOOD LUCK!

Liked this place a lot. Lots of restaurant supplies and equipment. Very nice staff and willing to…read moreorder anything you need. Thank you all for wearing mask . They also have a lot of patio and indoor furniture to look at.

Great prices, awesome equipment, definitely get all restaurant equipment and supplies hereread more

We were very happy to find this restaurant supply store. They have a lot of inventory! We were able…read moreto find a lot of what we needed for our restaurant. I would highly recommend.

Discovered this amazing membership free warehouse otw to another errand yesterday…read more We just walked through and were amazed with all the epic prices and the store was super clean!!!! It was 30 minutes before closing but will definitely return to shop on another day.

Hugh store with great selection of foods and equipment. Combination of Kitchen Supply store and…read moreRestaurant food supply.

I'm a self taught Chef, so taking a trip to Ace Mart is a Dream! The best, most inexpensive place…read moreto get my 1/2 sheet pans, a pastry brush, pastry bags & tips, glassware,Togo boxes or anything else I need. We live next to a Creek, so my family has nicknamed my home Creekside Café. My Hubby's favorite restaurant! For all my gatherings we usually have a signature beverage. So for Thanksgiving Last Year I served an Autumn Manhattan, and of course the glass it was served in came from Ace Mart. Love shopping at Ace Mart! You make me a better Cook & Hostess! oxo

The staff here is friendly and helpful. When I asked where an item was I was walked to it. At the…read moreregister I was offered help carrying my items to my car. The store offers a wide variety of items that are mainly for restaurants but also for home use.

I cannot say enough good things about Martha! My experience at all of the Ace locations is always…read moregreat but I've yet to have someone go as above and beyond as she did for us today. We were desperately seeking a specific product no one carries locally and Martha found me multiple alternatives in the quantities we needed in the midst of my panic that helped immensely for a huge weekend we have coming up. Thank you so much!

Helpful staff & very knowledgeable. Specific cooking utensils are their forte. I've called &…read moreinquired & often further our knowledge thru their expertise advice. TY!

Just left Restaurant Depot and I'm so surprised I was barked at by the return desk girl, Wednesday,…read more4/07/2021, 1:00ish. I wish I could gotten her name but no name-tag. I'm always an understanding customer due to the fact I have worked in the hospitality, restaurant business. Please & thank you go a Long way! I have never returned or exchanged any one item at RD, but today I was returning some fresh basil I had purchased on Tuesday, 4/06/2021, late in the afternoon. It was black & soggy in the middle of the bag. All I wanted was to exchange my basil. Well, Miss Attitude barked at me...if you had put it in the fridge it would still be fresh. Duh, everyone knows you refrigerate fresh basil, lol!!!! Hope someone reads this review who cares about customer service??!!

Tacha is always super friendly even when it's super busy. I've seen her at every station in the…read moreplace, especially when they're short handed. Excellent work

Overall a very positive experience purchasing a Traulsen Refrigerator from these folks in Dallas…read morewho delivered to us in Wimberley, Texas...

The title of this store is so descriptive! It's a great business to offer new & used restaurant…read moreequipment, but it doesn't just have to be a restaurant shopping here. If you love food and kitchen stuff, many useful home needs can be met here in a fun, creative way. And also, anyone baking out of their home for small business could benefit from the quality and cost. I was lead here randomly because I saw they offered restaurant quality baby high-chairs (you know those wooden ones). I hate the plastic over $100 ones they sell in mainstream stores, the legs are cheap and annoying. I love the simplicity and effectiveness and style of restaurant quality high-chairs so was able to get these brand new in box for $25. I am so thrilled. The man working there was super helpful even though I am not a huge buyer, he helped me find a good deal on plates and bowls. He was a great man to help me. I will definitely be back to buy more kitchen utensils and cooking equipment. I should have bought some pitchers and coffee stainless steel creamer pourers, but I didn't have much time, I'll be back to the store soon.

I have bought 80% of 4 restaurants here. They are friendly and professional and if you aren't…read moresatisfied it's because you didn't do your homework. I opened up a restaurant for $37K that lasted for 18 years thanks to the money I saved using an auction.

Been going to their auctions for many years. There fair, professional, friendly. They don't take it…read moreso seriously and can joke around so it makes it fun. Most everything I have got from them is just what I needed. Anything that didn't work after a while was because I failed to research it properly. To appreciate a good auction you also need to know what you want, need, And are willing to pay.