My husband and I had been searching online for a new work vehicle for a little over a week when we…read morecame across some great deals at SRT Auto. We decided to make the trip and test drive a few Ram ProMaster 3500s. We found one we really liked, but we still had appointments scheduled with a few other dealerships. We went to those as well, but honestly, the customer service and overall experience just didn't compare to what we experienced at SRT Auto. We had a few small concerns, and every single one was addressed. If something couldn't be fixed immediately, it was covered under warranty. That level of service and willingness to make sure we were comfortable with our purchase really stood out. Today, we went back and officially got our work vehicle, and we couldn't be happier with our decision! George, our sales representative, was truly heaven-sent. He was knowledgeable, patient, helpful, and made the entire process smooth from start to finish. Thank you, SRT Auto, for the amazing customer service, professionalism, and assistance. You are truly miles ahead of the competition! Miles Ahead Distribution is grateful!

I bought a wonderful car from SRT and the team was so friendly and helpful. No pushy sales or…read moreharassment to lock in a deal. I will definitely do business with them again!

I needed a new vehicle but I was not in a hurry. I located a vehicle on their website that was…read morereasonably priced and what I was looking for. Emailed the business and was immediately contacted back. Since it was the day before Thanksgiving I advised the salesman Mac that I would be by to take a look on "Black Friday". Mac greeted me and was hands down the easiest salesperson I've ever dealt with. I do not like being pressured, walked with, make deals on the fly. I like to look, test drive and feel the vehicle to see if I actually like it. I explained this to Mac and he was completely understanding of how I felt. I left Bayside to go to Fredericksburg and looked at about 6 different dealerships. Each one tried a tactic and tried to pressure me into a vehicle before I got feeling if I liked it. Multiple dealerships actually talked negatively of other dealerships. I'm not a fan of that since I know multiple sales people bounce from dealership to dealership. Not only that. The quality of vehicles they had where not up to "resale" standards. Saturday morning I called Mac and advised him I was on my way. Upon arrival and speaking with Mac. I stated I was not happy with the price I was given. He spoke to his supervisor "Chris" and came back with the number I was looking for. Hands down Mac and Chris made this the easiest purchase over all. I am very happy with Bayside and not sure why there's negative reviews on here about them but they will definitely get my business again in the future.

I am extremely disappointed with my recent experience at Bayside Chrysler Dodge Jeep Ram of King…read moreGeorge. On August 14, 2026, I picked up my vehicle after having front-end repairs completed. After driving home and pulling into my driveway, I discovered as I was exiting my vehicle that the driver's side door panel was loose and the door locking mechanism had been broken and ripped off. This damage was not present when I dropped off my vehicle for service. I immediately contacted the dealership and reported the issue to Troy at the Service Department front desk, who escalated the matter to the Service Department supervisor, Afton (as I was told). What followed was a frustrating back-and-forth discussion regarding responsibility for the damage. Rather than taking ownership of the issue or working toward a resolution, I was ultimately told that the damage was already present when I brought the vehicle in and that multiple employees had supposedly observed it in that condition. This statement is completely false. The door panel and locking mechanism were not damaged when I delivered my vehicle for service. What makes this situation even more disappointing is that my family and I have spent thousands of dollars over the years purchasing Dodge vehicles and supporting the brand. To be treated this way, have my concerns dismissed, and be accused of misrepresenting the facts is unacceptable. The problem is not only the damage itself but also the lack of accountability and customer service shown by the dealership. When customers trust a service department with their vehicle, they expect honesty, professionalism, and a willingness to make things right when concerns arise. Based on this experience, I cannot recommend Bayside Chrysler Dodge Jeep Ram of King George. Loyal customers deserve better treatment than being told something was damaged beforehand when it was not. I am deeply disappointed by how this matter was handled and believe Dodge should be ashamed of how a long-time customer was treated.

Very disappointing experience. I drove from Alexandria, VA based on the advertised price for a…read moreMustang, which I confirmed before going and was ready to pay cash. At the last minute, I was told the price included undisclosed conditions like a $2,000 trade-in and $2,000 financing incentive that were not clearly stated online. This felt misleading and like a bait-and-switch, and it ended up being a complete waste of my time. I purchased a new Mustang from Koons Sterling Ford instead, where pricing was clear and transparent.

Went in to purchase a vehicle, but the check engine light was on, inquired and the first response…read morewas that they weren't interested in repairing the vehicle because they were sending it off to auction. Then it changed to they would repair the vehicle if I was interested in purchasing. I was then told they knew what was wrong something about air not getting to the engine. Car advertised with fog lights however they were missing on the vehicle when I went to check it out. Was told the lens were cracked and it failed inspection, but they took them out to run it back through inspection. Ok so no interested in replacing them. Then I was shown a sheet with the total out of door price which included almost $1500 in reconditioning fees. The Virginia Motor Vehicle Dealer Board (MVDB) mandates that any reconditioning or refurbishment costs must be built directly into the cash price of the car. When I mentioned this I was told rudely that they have been charging that for years at Bayside Ford and it's not illegal. Over all the sales person was very nice and helpful, but the sales manager was awful and acted like he was doing me a favor. I didn't like that at all. I want a pickup truck, I'm not a desperate buyer that can be treated any kind of way. The sales manager there needs to learn some humility he's out trying to sale a vehicle I'm not begging to buy one. Very disappointing experiece and I'm the type always willing to walk away because I work hard for my money and deserve curtesy and respect which I didn't get from the sales manager last night.

Only reason it got a star was because I had to give it something. I bought a truck from the…read morePetersburg location and was sold a warranty that would not cover it because of the lift. I had the gentleman when I bought it if he was sure it would cover the truck, he told me yes. Lied right to my face. Then I couldn't get the money back for the warranty after be charged $1,800. He is a liar and a doesn't give a damn about screwing hardworking people out of their money. He will tell you anything to sell you a vehicle. Do yourself a favor and go to a different dealership.

These guys Sieed, Mirza and Ali are as dishonest in every way you imagine. In May of this year…read more(2022) , I witnessed them sell a car they claimed to be in good operating condition to a older woman with disabilities knowing full well it had major engine issues. Within less than 2 weeks, the car completely stopped running. Even though I heard them with my own ears tell her to bring it back if something happened in the first month and they would make it right. They are refusing to help her and denying any responsibility. They reported cosmetic damage due to a previous wreck. What they did not share or disclose on the auto check report was the unibody damage or the bad vehicle timing cam actuator. They had their mechanic look at it but that was not in the auto check report. We found the parts in the truck from their attempt to get the car running. Run away from these guys unless you Have money for a lawyer. There is not an honest one in the bunch. What kind of person cheats a person with disabilities?

I got a next morning appointment for a sunroof replacement and it was completed in less than two…read morehours. Very good experience!

The fella that owns this business and the product he turns out is exceptional and he stays busy all…read morethe time. He customizes auto related things and there are few around here that can compare with him in the customizing business.