A quiet, hidden-in-plain-sight neighborhood staple that has been around for quite some time, it is easy to pass by this place and never set foot in its doors. If you are a fan of Italian food, however, it is worth a try. While the taste and execution are not necessarily the best, they are decent enough to generalize a 2 to 3 star rating across the board for quite a number of offerings. Myself, I have had the meatball and chicken parmesan subs, as well as several different entrees on different visits (various pastas and chicken dishes); as well as their side salads, fries, and breads. I will say that the fries and breads are, generally, the most passable; and the other items are largely redeemed by their heft and value, especially when their Uber Eats promotions are active.
The restaurant would likely benefit from truncating their menu and focusing on quality. Likewise, seeking to modernize in concept as well as offerings and ambiance may prove fruitful. Reducing portion sizes and focusing on premium, fresh ingredients may likely be beneficial. While it is impossible to tell from the outside, the space is actually very large on the inside. I am certain reducing or repurposing the space may not only bolster operations and customer experience, but efficiency. Lastly, offering trendy items such as very thin, crispy pizzas may help bolster business. I voice the last recommendation as it has always been empty or close to empty whenever I have visited (many times).
While I generally encourage support and empathy for local businesses, I have to openly share that this business has reciprocated my repeat patronage with acrimonious passive aggressiveness. As someone committed to unbiased commentary and analysis in general, all the more so in my writings which I publish online, I wish to reiterate that I am not exaggerating nor offering any semblance of partiality, inference, or spin, by any account, and toward either myself or the business. I merely voice factual occurrences, and elucidate the context to the best of my ability.
With that said, upon my last visit, an individual who is always there-- who I surmise to be a manager, given his frequency and salience of presence-- made a lot of underhanded and indirect remarks at my expense. The seeming basis for his ire is that as I often utilize coupons to reduce my payment obligation whenever I visit; to wit he disparagingly kept referring to me as "[the guy] who wants everything for free." As I strived to ignore him, he continued making remarks and trying to look at me and occasionally turn to me to gauge my response. He even proceeded to ask if I desired to physically fight his companions, and if I think I could win against them (he was seated with 3 others in a booth when I had walked in). With an open bottle of alcohol at his table and appearing to have indulged, in speech as well as movement and demeanor, I further sought to minimize our interaction. One of his colleagues who was manning the takeout counter clearly felt awkward by this situation, as did his seated companions. This individual was in work attire and bounced between hanging out with his companions at their booth, and working alongside his colleague at the counter; so the observation that he may have not been on duty is not applicable.
At no point did I goad, entertain, initiate, nor further his attempts at a challenge. This conduct reflects entirely on him; and, consequently, the business. To rebuke someone unprovoked in general is befuddling; much less a customer, let alone a repeat one. I understand business is hard, but being confrontational in one's place of business, all the more when they merely elect to utilize offers extended by said business is all the more inappropriate. While I will refrain from more directed commentary which would illuminate my true judgment toward such matter, it should be known that this is the type of relationship that you may be extended if you frequent this establishment.
For reference, I never received anything for free nor remotely close to free; and simply utilized the coupons, extended by Cantina D'Italia, promoted and listed on Uber Eats, for express and sole purchase at Cantina D'Italia, within the terms and limits provided. If business is not desired if coupons and offers are utilized, perhaps they should either be discontinued or further truncated. If a business wishes to assert and allege that any unethical or ungainly behavior ensued, it is incumbent upon them to identify, observe, report, and rectify said issue. I say all this in case anyone seeks to counter what was said above.
Peace and Godspeed to the business, and other patrons. I won't be returning. read more