We are lucky to have such a nice airport within 1hr of home!…read moreIt has just about anything one could imagine and we really appreciate the tram as it can be quite a walk from one end to another. And to get to the smaller terminal it is a short enjoyable walk which doesn't take long at all.

I'm impressed Detroit! This airport is very nice and way more than I expected. They have some very…read morenice stores. It's clean and has plenty of working, clean bathrooms. I like that their Starbucks carries the Discovery series mugs that I collect for my partner. And they had different versions. For some reason, I didn't expect to have to catch a shuttle to get my rental car. So, you should plan for that. Once you get your luggage, you'll have to follow the signs to an area across the arrival/departure roads, down the escalator, and to your designated area. There's plenty of signage. The bus/shuttle ride is about 15-20 minutes away. I also like the number of commuter counters they have. You know, those high-top tables where you can pull out your laptop and work, those. They had several throughout the airport.

DTW McNamara terminal…read more Fly out of here far too many times a year, but that said, it doesn't suck. The terminal is always clean, there are options for eating and drinking and also travel shops for purchases pre or post flight. The terminal is way long so they have a tram that will take you from one end to the other. A nice feature if you have a disability, small children, or are just lazy and don't like to walk. I walk, get those steps and stay fit. Flying home tonight on a Delta flight back to vegas. It's a little stormy, so it should be a bumpy ride. Think space mountain at Disney for about the same cost, but a way longer ride.

Pros: * Restaurants and shops are open early. If you get…read morethere at 5:00 am, you are not on your own. *Terminal is always very clean. *Tram to take you between terminal stops as needed. *Updated restrooms. Cons: *I wish there were coffee options other than Starbucks. *The walk between restrooms is lengthy - plan accordingly. * Like most airports, not enough outlets/charging stations.

R.Brian our chauffeur arrived early and was very accommodating with our schedule…read more He showed us every detail in the passenger area and continued checking in to be sure we were satisfied with our trip. Both Scott and R. Brian worked together to make our limo ride a fabulous experience. Their customer service exceeded my expectations. This was a birthday gift and D&D made it Truly a night to remember!

Super professional, courteous, and prompt. we used this company for a wedding in Detroit. Very…read moredifficult traffic. At the end of the evening we were able to reach Myron to return to the venue, circle back, to retrieve a few stranded me of the wedding party. Not a Uber to be found. A lifesaver ! Ask for him! Exceptional. Above and beyond!

We like flying Delta Airlines. Prior to retiring I had a job where I was constantly traveling…read more Every week sometimes multiple flights per week I was on an airplane. I've traveled all major airlines and I have to say by far Delta is the best. From the ambience on the plane to the entertainment. Overall most aspects of my flights have been very pleasing. I will say the one opportunity I see is customer service. I worked for a company that prioritizes customer service and safety. I am very in tune with the delicate balance between the two. Having flown Delta for several years and prior to retiring I was diamond with them. I will say my customer service experience has been about 50-50. On our last trip, we flew from Phoenix to Miami with a layover in Detroit. We enjoy the fact that they have entertainment on the flight. I like the TV monitors in the back of the headrest of the seat in front of me. I like this because I don't have to look down at my electronic device. I will say I feel like they are one of the most consistent Airlines when it comes to on time arrivals and luggage. Like I said, I've flown them for many years and never had an issue with my luggage. I've flown other airlines who have lost my luggage, Miss tagged my luggage, but Delta seems to have a pretty good system in place for managing luggage.

I despise Delta. Unfortunately I had to sit on their flights twice in the last 3 months and the…read moreexperience was thoroughly horrible each time. Coming back from Hawaii, our trip was initially delayed. After a few hours of troubleshooting, they decided to cancel the flight so we got vouchers for food and a dingy Motel. So, we try again to leave the following day. Obviously if you plan to go to work the day after trip this is horrible. i had to cancel on a number of my patients which, as a professional, I hate to do so last minute. I just wish that Delta was just as professional but unfortunately not. More recently, I traveled internationally and I was told that certain comfort products were banned according to Delta policy. In the back of my head I figure "okay if it's not TSA approved i can understand that". But when I looked into it further, it turns out only Delta has this policy. Whether it's an inflatable or neck pillow or seat cushion, these products are banned because they want you to buy their premium seats. As consumers budgets are getting Tighter and Tighter, it is very unfortunate that a company that is as big and as global as Delta is pinching pennies At this rate I might as well go for a budget airline if I'm going to be nickel and dimed. In the last year, my partner lost luggage accessories and customer service refused to reimburse him. I'd love to give them the benefit of the doubt but honestly, these back to back mishaps just reflect their poor business integrity. Moving forward, we'll take our business elsewhere.

Had the best time with our driver Gary! Was only an hour drive to the airport but he was wonderful…read moretime with him! Will definitely use A-1 again!!!!

You won't find anyone better! They are prompt, dependable and affordable and take a whole lot of…read morestress out of traveling.

I used this taxi/car service this morning and was very pleased. The driver was very nice, on time…read more(6:40am) and his vehicle (Van) was extremely clean and nice. I would definitely use this service again. Five stars!!!!

From the owner: Detroit Airport Taxi Cab Specialist DTW Metropolitan Airport pick up and Drop of Door to door…read moreseries call us we are next to your door

Ott Limos arrived early & waited with me as my checked luggage arrived. The driver was…read moreprofessional, clean, & courteous. I will definitely use Ott Limousines again with their fair pricing & excellent service.

We purchased a ride to the Airport for my daughter and husband going Europe on their honeymoon …read more The driver never showed up. We had to call and she was lost. We told her we would meet her and she said she cancelled their ride. They almost missed their flight and we had to rush them 45 minutes to the airport, William never ever initiated anything!! I had to ask for an apology, and here we are months later no refund. He said they switched companies and would try to process and every time I asked for an update nothing. Today when I notified him I would do a review and file a case to get our refund he said he will prepare his lawsuit against us. This is not a good businessman. He should have taken care of this that day to process a refund and calling us with updates. I have never written a bad review before but it is clear he has never had any intention of returning our money . How disappointing that there are people in business that don't know the word Customer Service and doesn't care we are out dollars. I see his responses never his fault with other clients who complain. A real professional would accept the mistake happened and pay us back. PLEASE DO NOT USE THIS COMPANY. SOUNDS LIKE IF ALL GOES ALRIGHT THATS GREAT BUT IF THEY DON'T SHOW UP AND YOU PRE PAID, YOUR OUT OF LUCK He responded on google and said we could have reported in 12/2024. He doesn't even know the facts, we paid in December for a May Drive. Didn't know they wouldn't show up.

Modern looking terminal with good food options. The TSA/ Clear options are not the same with the…read moretwo checkpoints. It is a long terminal especially when your gate is al the way at the end, so be ready for the walk. Most of the floors are not carpeted, which makes suitcase movement easier.

I've flown in and out of this airport for years and never seem to have any major issues…read more Baggage claim is usually pretty quick too. Lots of places to eat, drink and shop at including a few local breweries like Jolly Pumpkin and Atwater. I decided to kill some time and walk the entire terminal on my last visit. I discovered a few interesting things like a lottery vending machine, salad vending machine (Farmers Fridge), duty free and an Air Margaritaville. I'll have to check that place out next time. The bathrooms are pretty good, could use an update but not the worst I've been in. Lots of art around the terminal too.

Driver was supposed to pick us up for a scheduled ride to the airport. He cancelled 6 minutes after…read morearrival. Left us stranded. We almost lost the flight. His name was Faz. Horrible experience.

Charged cancellation fee, driver instructed us to cancel, then told us to rebook and if paired with…read moresomeone to cancel so he could pick us back up. Then asked us to pay in cash. Support is terrible; no live agents. Even when you ask for one, it just loads forever. then they dont talk to you and send it to a different department to email you in a few days. Loss due to incompetence of drive 49.48 due to telling us to cancel 2x. Will never use Uber again. Driver smelled so bad it gave me a headache. User's recommendation: Just no, pay $80 for parking or use casino free parking.