Well.... how should I start this?…read more I met Shevone about three years ago. When she worked at a different travel agency and she has been my travel agent ever since. Our first experience, she sent us to Cancun for a bachelor party. It was the best time I have had in my life because of how well she put together our package. Our flights had no long layovers. We went direct from DTW to CAN. Also, how we were taken care of at our hotel is out of a storybook. They brought us amazing cocktails and apps to enjoy while checking in it was like we were in a lounge enjoying a good time and it's all because of the special touches of our travel agent. It's amazing how we were upgraded to suites because of Shevone and her relationship with the hotel. (She has A big client base and earns pull with big hotels to send her clients to) All in all I couldn't be more pleased with the way were treated and that was most important. So for VIP treatment I recommend this agency.

Shevonne is the best travel agent ive eber used! she has booked my wife and i now 3 vacations…read moreincluding our honey moon! every trip shes booked for me ive never had a problem and everything went exactly how she told me it would! we've always gone with what she recommends and it never dissapoints! from the air travel to the ground transportation she makes sure youre covered all the way! the resorts have always been amazing! i recommend everyone use her!

Excellent service. Listen and accommodated special request. Our agent,Karen, was friendly and…read moreattentive. The hotels were excellent.

Probably the easiest vacation I have ever planned, staff was extremely professional and friendly at…read morethe same time, reliable and I would recommend them to anyone, business or pleasure, they handled everything perfectly

This 100% scam!! Bait and switch. They show you fake rates to get you to book then tell you the…read morecarrier (Delta) will not honor the discount rate but they can still book you at full price. After I cancelled everything with this company they are still allowing the "discount" rate to be selected. TOTAL SCAM!!!!!

Bait and switch is their business model. Advertising fake airfares, allowing you to "book" - but…read morenot really - then they call you and say that rate is all sold out but they'd be happy to find me current available flights. Yeah, I bet you would. Such a scam. I checked back a week later and the same false airfare prices were still on the site. Liars

Far and beyond from any other travel companies concerning customer service and pricesread more

Excellent Customer services, v.good price deal, and professional staff…read more Thank you all

Save yourself time and money and just avoid this office all together. They constantly lied to me…read moreabout increases in my policy and upon trying to cancel my policy they kept giving me the runaround, wasting my time. This particular offices employees don't know much and can't give you answers to simple questions. Next time call the regional office, you'll actually be helped.

My whole family has been with this location for several years when Tom Miles ran the place. It was…read moretaken over by Al who obviously doesn't care about existing clients. I called several times with the promise that Al would call me back. After more than two weeks I finally spoke with him. He gave me an 800 number without even trying to help solve my issue. I advise to stay away from this office. It is not at all what it used to be.

After a stressful week my wife and I decided we needed a vacation. We gave Patti the criteria that…read morewe wanted and we decided on Jamaica. After narrowing it down we decide on the Iberostar Grand in Montego Bay which is an inclusive resort. Patti was phenomenal. She responded quickly and in about two days we booked the vacation. This is with me not knowing anything about hotels in Jamaica and asking a lot of questions. I appreciate that she was very responsive over the weekend and at night. Thank you Patti for booking us a phenomenal vacation. We will use her again. We had a blast.

We had genny as our travel agent and she was really bad. Did not explain anything. My wife and I…read morewent to Punta Cana for our honeymoon and had the worst time ever. Our resort was changed 2 days before we left. We both got food poisoning even though we stayed away from the water and such. We spent 7 days in our hotel. The travel agent didn't even apologize. I ended up going to the resort company and getting our money back. I asked brookside travel to pay for our airfare and they didn't. I would never use them again or recommend them to anyone.

I live in Newport Beach Ca. The owner told me about his travel agency . I thought they were…read moreextinct. But not the case I actually saved money on my round trip flight. Simply give them a call 313 . 582 . 3322 and see how much money you save. As my mom always said a penny saved is 2 pennies earned

From the owner: The best travel agency in all Michiganread more