Called first to see if they had what wanted, they took the time to check - much appreciated. Went…read moreto the store for the first time and was impressed. Store is very clean, service was excellent.

I have done business with Security Gold and Silver for over 10 years, starting with them when their…read morebusiness was in Boise on State street. They have always provided excellent service, both selling to and buying precious metals from me. Their prices have always been the best in our area and if they don't have an item that I have wanted they have been able to get it in house quickly. I feel that it is important to have a personal relationship with people that you can trust and rely on. James and Connie are those types of folks. Very professional people. I highly recommend them.

I did business with them before. They gave me a great prices on some items I wanted to sell. The…read morelast time I went 2 years ago I felt I was being low balled. Some of the items I agreed to sell and given a price, I was told they no longer wanted. I left a negative review on the incident and later had a back and forth with the owner after he read my review. Today I will give them a second chance, and to see what happens. I opted to revise my review and give 5 stars because there could have been confusion on both sides. Lets see what happens because they did at one time give the best offer on items I brought in.

I bought some more silver today. I always come here. They treat me fair and the gal that helped me…read morewas such a pleasure to work with!

I started going to this pawnshop last year sometime every once in a while when I needed money and…read morethere were a few different items that I would pawn every so often when I needed money up until two or three months ago I had never not pick something up. I went into pawn an item for $100 and I had never gotten less than that before. I was immediately told only $50 and then after a few minutes it was up to $75. The item that I was trying to pawn, I actually did a partial trade partial cash payment to get it as it was being sold for a little under $300. And according to John, he would pawn anything that you bought from him for half of what it was sold for. Which because of my trade-in with the cash, half would have equal out to about $150 so $100 should have been fine. Just really irritates me because it feels like John rip me off. I thought he viewed me as a good customer, but not only shorted me on what I was asking didn't even look me in the eye when he was saying it like he was preoccupied with something else and seem to just try to hurry me out the door so to speak. Because of this, I will not go back.

Jon has always been more than fair. Even gave me more than I was expecting on one occasion. I…read moreagreed to an amount and he added another 20 dollars. Great guy. I would more than recommend that you check out Jon.

I have been shopping at Vista Pawn since I was a child. My parents and grandparents also shopped…read moreat Vista Pawn, as do my children. That is FOUR generations of customers. Recently, the family was there and the employees were chatting about wanting to 'kill Mexicans'. It was truly upsetting. I emailed the company's ownership and got no reply. It appears the company culture supports and shrugs off employees spouting hateful, racist, and violent sentiment. As a family (in Idaho since the 1850's) we have VERY different values. This great state is made up of ALL the people who contribute to our communities. We will no longer shop at Vista Pawn.

Great pawn shop! Everybody here is so kind and helpful. Great deals here, Mariah is constantly…read moreexceeding all expectations!

It was a pleasure to meet with Marvin Tanner. He was kind and I was treated as a very valued…read morecustomer. Not something I experienced with a different gold dealer in Boise. Marvin explained every step to me as he performed tests on my gold jewelry I was there to sell. He answered every question I had. He showed me the difference in plated gold, filled gold and how many karts of gold, were in each piece. I had a lot of German gold and that was unexpected and fun to learn how he could tell. I found the whole experience fascinating, even exciting as each piece was evaluated. Marvin really does show you the SCIENCE, MATH and VALUE of your refined gold. Everything was OPEN and HONEST. If you are looking for HONESTY and INTEGRITY, GEM STATE GOLD & SILVER is the place and MARVIN TANNER is the man. I will be doing business with GEM STATE GOLD & SILVER again! Robin A. Boise

I was very nervous about selling some old gold jewelry that had Diamonds in them. I need the…read moreDiamonds removed and given a fair price for the gold. I had called and spoke with other gold buyers, and then I called Gem State gold and silver Marvin answered the phone I told him the things I had been told and how much they would pay and that they didn't remove channel laid Diamonds. Marvin told me he could remove them safely, pay more for the gold, and about his ability to give me confirmation of exactly what I had with his high tech equipment. He explain the process. He made me feel so confident in his knowledge and skill in his trade I met with him the next day. Not only was he honest and did everything he said he'd do. Such as let me watch and he explain to me exactly what and why he does each test. He never once made me feel ignorant he explained things scientific as well as in layman terms. As an additional bonus he is funny, and quick witted. The floor show was worth paying for...he kept me laughing. I think anyone who wants to feel safe, and confident in the person your dealing with Marvin is your guy. Everything he told was true and honest. I highly recommend Gem state gold and silver. Marvin thank you.

I took my wedding ring into this shop after a bad experience at another local repair shop. The…read morepeople in this shop were extremely nice and understood exactly the service I was looking for. The ring was repaired to exactly the condition I was looking for. They were polite, understanding and there was no hard sell involved which I appreciate. They understand that jewelry is much more than pretty bobbles, they mean something deeply to the owner. I highly recommend this business to anyone looking for good service at a very fair price.

Carl is a pleasure to work with! He has made my dreams come true with all my jewelry projects! He…read moreworks with your schedule and even makes home visits!!! His prices are very affordable and fair! I highly, highly recommend Carl!

Thank you for making my custom rings. They are amazing! I also appreciate your kindness Neil.read more

Great customer service. I had a bracelet repaired and sized here about a year ago. Neil did a great…read morejob on it. Took it in today because the clasp hook got bent. I told him I would come back for it later. He took the bracelet and fixed the clasp, but told me it was worn and that is why it bent easily. I was in and out in 5 minutes and there was no charge. Thanks Neil, great customer service.

I have had excellent service and gunsmithing done, as well as great trigger work. I've been…read morestopping in and buying since the late 80s or early 90s. Always friendly and professional. Knowledgeable and prices are fair. For a small store, they have a nice selection of used firearms

Took my rifle in to have it cleaned, and work was done quickly and professionally. Would not…read morehesitate to trust my firearms with them again.