They called me to schedule a follow up to an ER visit. No one informed me that their office moved as Google/Apple Maps still shows the old address, where my previous visit was. I call to get the new address and tell them I'll be late subsequently. I was told they'll let the Dr. know. In traffic it took 30 mins to arrive. I was just told that I was late and Dr. Spiess has left for the day. Just frustrated that they called me and now I'm gonna have to pay a no show fee to a place I would have never scheduled had I known how far they had moved to from me. read more

Catherine Spiess is the worst Dr. I have ever had the misfortune to experience. She misdiagnosed my problem and belittled me for thinking there was something amiss with my physiology. My second opinion doctor said I was right to get my skin looked at but the issue was not what Dr. Spiess said it was and that's why the medicine she gave me was ineffective. She made me feel like a number or a paycheck and not a patient who deserved to be treated like a human. Avoid this doctor at all costs! read more

I have been calling this practice for the past two days and each time I am waiting 10 minutes and still haven't talked to anyone! Is that indicative of how the practice works with patients? Addendum: finally got in today! Cheryl was apologetic and extremely nice telling me the reason for the long wait is they need people for front and back desks! read more

This place is the worst!! If you want to be on hold 15 to 20 min. when you need to call in, can't see your doctor they outsource now to 3 different locations to see doctors you don't even know or have any faith in. The only time I can see my supposedly doctor is for my yearly checkup that is unless they start outsourcing that soon as well. It sorta feels like a cattle run in there anyway. The only positive is the lab work is available to do at the main office location and doctor was good when and if you can get in to hIm. I don't like being outsourced to those new locations (no trust in the doctors there). Isn't that why you have your doctor to build trust in them and their decision making? Needless to say I'll be looking for a better health care Facility in the future and I have been going there for 15 years. What's this poor health care coming to? read more

When you call the office you are on hold for 10-15 minutes - I called 4 times one day and every time I was on hold for 10-15 minutes, staff is not that friendly and do not seem to care to assist patient needs. I would think a medical office of this size would have some type of management- if they do have management - the management is poor and provides very poor leadership. read more

I have been a patient of Dr D since he took over the practice of Marvin Kaplan. Dr D always runs late. Why, because he takes the time to talk with you and read the nonverbal signals. When he is with you, you feel that your well being is the most important thing in the world. He knows me and he can see when I am hiding some concern from him. I feel safe under his care. As an aside, he took my mother on as a new patient when he was not taking new patients. We had to move her to Columbus from Pittsburgh when it became apparent for a number of reasons that she could no longer live safely in her Pittsburgh home. Mom was brilliant and could cover her vascular dementia well. But (knowing her all my life), I could see that she was worried that she was not functioning in the brilliant way she had for all of her life. Since she started the College of Health Related Professions at the local university, she an Dr. D had an immediate connection and he was not shy in acknowleging her knowledge base. I could see her grow several inches in pride. Gaining her confidence, he pulled up a chair and went through all of her medications, some of which were fighting each other and making her condition worse. He kept some, prescribed new ones and discarded some. If you had the appointment after us, he was definitely behind schedule. But what a relief to us. Mom immediately had a better result and was able to remain on her own for quite a few more years. I will forever be grateful to Dr D for making my mother feel smart and special. He sees everyone as more than just the medical stuff. He sees us as complete human beings. read more

I like Canyon Medical Center for the main reason I go there: Dr DiPietra!!! He is the best doctor I've had in all my 63 years of life. He is caring, genuine, hands on and empathetic. He listens to you and explains your particular health issues to you in a way the average person can understand.He is funny and I love his New York accent. I highly recommend him to all my friends. He should teach medical bedside manner to medical students. read more

It's hard to write a review on a business that includes ten plus doctors - because I'm sure they're all different. But we have had a good experience here. Our little boy sees one of the pediatrics guys. My husband has good things to say about our doc, which is saying a lot, because I don't think he likes ANY physician. The office is very well run and the staff seems very responsible. read more

The lobby was crowded and busy but they are pretty efficient at Canyon Medical Center. I really enjoyed meeting Dr. Sterkowicz and was thankful for her accepting me as a new patient. I moved from out of town so I wasn't quite sure where to go. This was a recommendation from a friend and at least for my first appointment, everything ran on time! That's a feat for a large doctor's office! read more

This group of doctors likes to pass patients around in order to maximize their profits, especially Medicare patients. They charged my grandfather $40 for a flu shot! Of course, Medicare didn't allow that amount, but the fact remains the charges are exorbitant. Billing separately for venipunctures?! I didn't think doctors were still pulling that old trick, but this office sure does. Make sure you carefully check your bills, Medicare patients especially, to make sure they didn't add any extraneous charges. And, if you ever get the chance to view your medical documentation/history, do it. We've been shocked and even amused after reading the notes made by our insurance company in regards to conversations with various doctors affiliated with this group, Canowitz, Hollander, to name a few. read more

My family member has been a patient of Dr.D for 20 years. She recently had some acute issues with memory and daily routines. Instead of doing his due diligence and ordering some brain scans he just referred her to the Gerlock center for senior aging. It took two weeks of persistence from across the country to get him to finally order an MRI and CT. Upon doing so they immediately recognized a brain tumor in her head as the cause of her issues. Nothing he would've done would've prevented this or cured it but the fact that those tests were ordered immediately was ridiculous. After the diagnosis I can't even get him to return my calls. Completely absent and MIA. Not the kind of follow up I would expect from the doctor that had over 20 years of experience with my family member. It's embarrassing and frustrating. Thought it was a little bit more personalized care but apparently it's just an assembly line. read more

I used to go here as a teenager and everything was wonderful. Lately, it's impossible to get an appointment. The phone rings and rings. Leave a message. Okay. I leave a message. No call back. I request an appointment online. It says they'll get back to me in an hour. I wait. Days. No response. Call back. Repeat process. It feels like they don't care anymore. Their level of professionalism has declined and I'm choosing a different doctor/office because this one sucks. read more

I took my 87 year old mother there to see Dr. Nash. It was a first time appointment with this Dr. The check-in and check out staff was fine, but the Doctor and the nurse were awful. It started when the nurse let the slide that measures your height fall on my mom's head. Then when the nurse was doing the vitals, my mom likes to talk about a lot of stuff as a lot of older people due and we were told the Doctor doesn't have much time so we need to keep it moving. My mom decided to see the Doctor without us in the room so when we left we discussed our concerns with the Doctor and we had also filled out the preliminary paperwork. She asked if Mom could answer her questions and we told her yes but she likes to talk. We were again reminded that she was busy and didn't have time for that. They asked if Mom drove and we said no and the nurse said "oh thank you Jesus" . After the appointment the Doctor seemed angry and didn't say anything to us about the appt. We later received a letter stating she didn't want to have our mom as a patient. Which was fine with us because we decided we weren't taking our mom back because we didn't appreciate the Doctor rushing the appointment and lack of empathy. I would not recommend her to anyone. She obviously doesn't have the skill set to deal with difficult patients. read more