1. Mt Carmel Health

    1. Mt Carmel Health

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    Columbus, OH

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    Mt Carmel Health

    2.3 (3 reviews)

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    Mount Carmel East

    Mount Carmel East

    2.1(125 reviews)
    0.2 mi

    Very nice facility!…read more Came here to get a badge and so I've only seen the parking lot and main entrance. Liked how friendly security was, they saw me circling so I asked about parking and they were very helpful. THey saw me on my way out and asked if I found everything ok, which was so nice! The facility is beautful! I like that the main desk is big, with lots of staff, is right inside the entrance so you really can't NOT find where you're going. They noticed me and asked if I needed help finding where I was going. I was hanging out by the security door for a while, to get my badge, and they also noticed that I was there for a while and asked if I needed assistance. I thought that was very thoughtful and nice that they're keeping eyes on the comings and goings and what's happening in their surroundings. I liked this facility and first impressions were nice!

    On Saturday morning, Hubby was experiencing abdominal pain and a swelling on his right side. Of…read morecourse. Things always happen on a weekend. Having been moving and lifting heavy things, we worried that it could be a hernia or appendicitis. We opted to drive 70 miles to avoid nearby more rural hospitals. We used to live nearby and in the past had rare but positive experiences with Mount Carmel. We did not have TOO long of a wait to get taken to a "room". But the room had no bed, remains of food and a bottle of urine. When staff interacted with us, they were friendly and seemed competent but interactions were so infrequent that we felt forgotten even though this was Saturday afternoon and the ER did not seem busy with serious cases. All total during a 6 hour stay, staff interacted with us for maybe 15 minutes. Can't you just poke your nose in and update us? We aren't demanding or difficult people. As luck would have it, the problem wasn't serious but it might have been and you are always scared until you get an answer. Another thing, when he had to go to the bathroom, the nurses station told me to ring for a nurse. How? I went back looked around the room for a call button. Eventually I found a gadget hanging behind his bed, out of sight, that looked like it might work. Shouldn't that have been handed to him with instructions on how to call for help when he was being hooked up to the monitors. And how do you adjust the bed? When we left, shouldn't they have told him, they were going to take out the needle. We thought we were on our own. Blood everywhere. At least on this day, Mount Carmel dropped the ball on patient communication. Parking though is free.

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    Mt Carmel Health - medcenters - Updated September 2026

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