If there were no stars or negative stars, this would have been my choice. Our RZR was stolen from…read morethis property. It had a steering lock on it, covered, and on a trailer. The criminals drove it through a chain link fence. We expected a security camera to b in place...oh no...just on the front gate..not the side gate.... SECURE 24...No it isn't. The sheriff told us that this was the 3rd incident in two weeks! The owner told us she would help us in anyway she could....guess this means not answering our phone calls, texts and messages. Great job Amanda!! You are not a business anyone should go to.........

Secure should not be in the name as it is grossly misleading. There is nearly no security here. The…read moreentire exhaust system was stolen from my diesel pickup ($8,200 to replace) with absolutely zero video evidence from the storage facility as they only gave one camera on the gate. This storage lot is relatively inexpensive (compared to others in the east valley) but anything that you store here is at risk. Mine is not an isolated occurrence, evidenced by other reviews.

I guess you get what you pay for. It is a good price just ran really hokey…read more Tried to cancel the day before rent was due and they ran my card a day early so I had to pay anyway. Make sure you give them 10 day notice cause they don't give a crap.

Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

I love this storage facility. There is such easy access 24/7 and you can drive right up to your…read moreunits. The security features are great too. The front office staff is very friendly and helpful too! The property is always clean and it is in a convenient location!! The prices so far have been great, no price gouging just a small increase each year.

Professional, professional professional, not only is his property clean. You actually are able to…read morespeak with a live person. It's open 24 hours and it's very convenient as well as reasonable and pricing. Five stars all the way

Super clean and secure facility, excellent customer service. . .easy move in and out . I was very…read morehappy having my items here for 3. 5 years and highly recommend!

Terrible...doubled the rate 3 times in less than a year...run away from these scammers as quick as…read moreyou can....I would have given ZERO stars if I could have! LOOK AT ALL OF THE REVIEWS FOR SURPRISE RATE INCREASE THAT ARE 2X original rate....Jessica the manager was zero help

Where do I start. This place used to be locally family owned, it was called Sunshine storage. They…read morewere friendly, personable, and nice. This "My place" company has bought up all of the storage lots on this corner. They then closed one of them and kicked people out with little to no notice. They apparently tried to sell the land but nobody seemed to want it. Thankfully I was in the other lot. They then moved all the uncovered renters over to the previously emptied lot that seems to have a bit of a weed problem. I used to store two vehicles here, a motorhome and a boat. The boat is in covered parking. The Motorhome was not. Thankfully I sold it before all the moving happened. They then added a new air conditioned storage building where the uncovered spaces were, and added more covered spaces along the edges. The covered space I have isn't great. the roof leaks, so it drips crud and rust on my brand new boat cover. There is rodent crap everywhere, and the place isn't kept tidy, in fact, there are wrecked junk cars and just junk stored all over the place. AND, the rate has nearly doubled. I went to get my boat the other evening, and was met with a trench. No way in past the gate, that did open for me. No notice, no text, no email, no call, no sign, nothing. I called several times to the phone number listed in Happy Jack AZ. No answer. No response to my voicemail. I did go by there today, office sign says open, but it is closed. They close at 5:30, It was 3:45. I called, I could hear the phone ringing inside. No answer. There is a new gate being installed on the other side on university drive. Guess what? It doesn't work, But it was left open today, they are probably leaving it open all day. So, no real security. Not a big deal, because if anyone wants to get their rig out they may have difficulty getting it out since the spaces are angled one way, but because of the trench, you cannot go that way, so you have to make a 1,000 point turn to get out without hitting other rigs or the posts on the new spaces which are too close to the drive way. If there wasn't an empty space next to me, I would have had to move my boat by hand before hitching up and it is pretty heavy, and 100 degrees. So, the management of this place really needs to step up their game. I'm considering moving to a different lot and paying more. This place is close to me, but I drive by much nicer places on my way to work in south AJ... I hope the corporate management reads these. Your local staff doesn't seem to be doing what they are paid for. I missed an appointment to drop my boat off for repair, so now have to wait a week. They ruined my weekend and wasted 2 hours of my time with this nonsense.

Wish I could rate this place zero stars…read more We stored our RV at this location for 5 years, and the experience from start to finish was one of the worst we've ever had with any business. Back in 2020, during the height of the pandemic, storage options were nearly impossible to find. Every other facility was full -- except this one. We had no other choice, so we moved in, even though things felt off from the beginning. When we first arrived, my husband accidentally pulled into the wrong lot. The manager immediately snapped at him over an honest mistake, and from that moment on we felt targeted. Although our RV was exactly 30ft, we were forced to pay for a 40ft space. She said she'd "measure it later" and possibly adjust the rate -- but that never happened. A couple years in, they raised our rent twice in one month without any warning. It eventually stabilized, but we later found out we were still being grossly overcharged -- we were paying $121/month, while their current listed rate for a 30ft RV spot is only $87. So we were overpaying the entire time. The final straw came in July 2025. On July 1, we paid our rent as usual. Then on July 8, we got a sudden voicemail from a blocked number saying the lot was being sold and we had to move our RV within hours or it would be towed at our expense. That was the first and only communication we received. We called to confirm (thinking it was a scam), and were met with pure rudeness. I explained we had never received any prior contact, and the employee accused me of lying. When I offered to show proof, she said, "I won't accept your proof." She told us that our RV not being movable "wasn't her problem." In the background, we heard someone else say, "If you don't like it, too bad." We were told to either move it to their new lot or remove it entirely -- but our RV had been parked for 5 years. It needed a new battery, coolant reservoir, and one tire was nearly flat. We were not financially prepared to tow it at $250/hour. Had we been given proper notice, we absolutely would have complied. We could've made repairs, saved up, and prepared. Instead, we were thrown into panic with just hours to act. After we pushed back, they reluctantly gave us a few more days -- but it wasn't nearly enough. We missed 3 days of work, spent hours in 110-degree heat clearing out the RV, and ultimately were forced to give away our beloved rig, simply to avoid an outrageous towing bill. It was not a decision we took lightly -- it was an extremely emotional and heartbreaking moment for both of us. That RV held so many memories and meant so much to our lives. When we asked for a refund for July, they hit us with, "We don't prorate move-outs." As if we chose to leave. We were basically evicted 8 days into a month we paid for in full -- with no options and no support. Then they ghosted us completely. This company is unethical, dishonest, and aggressively unprofessional. The staff is rude, dismissive, and totally unfit to be in customer service. Their shady practices, surprise charges, and inexcusable treatment of loyal customers should not go unnoticed. Avoid this place at all costs. Do not store your RV here -- it's not worth the risk. They have no integrity, no compassion, and no respect.

I just want to thank Jackie for help and support during our move out. She is amazing and just an…read moreawesome soul. After a hot day of packing up a u haul for a move that was hard on us she offered me and my kiddos some cold water and her kind words & guided me through the whole process of removing my spouses items. You are are ANGEL Jackie. Thank you again for everything.

StorAmerica Ironwood is the best storage place in my area. Diane made a transfer to a smaller unit…read morepossible! It was a greater value for me. Diane was easy to work with and provided great customer service to make the transfer easy! Thank you!

stayed here on a recent trip out west in my motorhome. great spot for the price too. Wonderful…read moreneighbors and beautiful view of the mountains

Nice hidden gem of a park, off the main road so you almost never ever hear any cars etc, the…read morestorage facility is between the park and main road and large brick wall blocks the road noise. You can socialize with neighbors or keep to yourself, your choice, I mostly stay to myself and it's very pleasant here. Year rate is the way to go, there was a raise to it a year back, I hope no further raises for a few years . I recommend you pay 2 or more years in advance to be sure you lock in current price. I really enjoy it here, been here going on 3 years now. There is no issues with sewer like someone posted many years ago, that was a one off issue it sounded like, 3 years now and everything is great here, no issues. Management is always doing various upgrades and maintenance. Highly recommend you grab a spot and do yearly, do it quick before there are no spots available. Best price on propane is right around the corner on Ironwood, closed to all stores, great convenient location.

I have been exceptionally impressed with the facility and staff. The facility is actually…read morestate-of-the-art, with an array of security cameras and access coding that one might see in a very upscale corporate facility. We have parked our travel trailer here for the winter. Every time I have been there during the VERY HOT summer, the staff came out to my site and offered me a bottle of cold water...very much appreciated. I would highly recommend this location and the services provided. The staff are very customer-focused and are available to help in whatever way is necessary.

Prices higher than the competition. The old grouch who runs the place is a royal pain and hard to…read moreplease. Not worth all the effort! Look elsewhere.

Customer quote process was inefficient, unhelpful and rude. Possibly, Service would have been…read morebetter, but I didn't get that far.

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