We needed safe local storage following a house fire. Brian and Jenn at…read moreU-Stor - Eastmark had a perfect brand new unit that has 24 access, dual unit locks and 24 X 7 secure entrance and exit access. The 1st month special price really helped. Auto pay set up was a breeze. The location is conveniently located and very clean. Brian & Jenn are friends you haven't met yet and make you feel like you are family. Yes, I highly recommend them and their storage units.

I love this storage facility. There is such easy access 24/7 and you can drive right up to your…read moreunits. The security features are great too. The front office staff is very friendly and helpful too! The property is always clean and it is in a convenient location!! The prices so far have been great, no price gouging just a small increase each year.

Just found out that the manager Genesa (so?) is no longer there and that means as soon as the…read moreweather cools down I'll need to look at other storage options because she was the best manager this location has had and really the best thing about that business. They consistently raise the prices up more than once a year and there's not sufficient parking.

I wish I could leave this storage facility location negative reviews. I started using this location…read morewhen it was an Extra Space Storage and I loved it. The prices were decent and my pay period was set up mid month. US Storage took over, changed the pay period to the first of every month and now if I'm even a day late, I'm charged a very expensive late fee. I called to try and talk to someone about the pay period changing and was told I should just try to pay two months early or months in advance. Unfortunately I'm not in a position to pay almost $600 for a 10x10 space. I've just had to pay the late fee pretty much every month at this point because I relocated to the Tucson area temporarily for my fiance's job (I work from home). We will be back in the Mesa / Gilbert area so I wanted to keep the storage unit. Today, I drove the two hours with my car full to drop off at the unit and I was unable to enter and the code said to see the manager. I went to the front office and there was a sign saying no one will be back until tomorrow. I called the phone number and the lady who answered confirmed my payment went through, but a Manager had to physically be at the location to allow me to enter and unlock my unit, because I paid 7 days past the first. She said they would not be available until tomorrow. I explained it was a four hour trip for me and I did not have the option to drive back tomorrow. She was very polite on the phone and apologized and explained no one was working at this location today, which is on a Monday and around 1:40pm and was well within their advertised work/office hours. I have never left a negative review in my life, but this is so bad that as soon as I have money saved to get a Uhaul to move everything from this location, I will be leaving and never renting from this company and will be sure to let everyone know to avoid this company.

4/27/25 North side…read moreof Guadalupe just east of Ellsworth Rd, Mesa. What's here Large property with numerous storage options including parking spaces for RV, Boats, trailers etc. Needs We utilized this location to store items we removed from a family member's apartment after their passing. This solution allowed us to begin the process of sorting for donations and distribution personal items to family. We had 24/7 access and were able to quickly downsize to a smaller storage unit until everything had been sorted and spoken for over time at a less stressful pace. Office 5/5 Always helpful and quickly made storage changes for us as we downsized. I also received after hours support over the phone twice. Recommended 5/5 If you have storage space needs in East Mesa consider this property it worked great for us during a stressful time and we were able to change as circumstances changed! SYOY

Rented an RV parking spot for just over a year. price went from $70/month to $216!! They have no Rv…read moredump, water, or propane, so it's literally just a place to park. Place is not secure, as we had items stolen in November 2023. Their response was if we weren't going to call the cops, they couldn't look into it. When we went to move out in July 2024, our RV's drivers side mirror was busted and the camper next to us had the perfect imprint of the mirror in their back door. Again, they said there's nothing they can do. they are over priced if they can't manage theft/damage in their complex.

Where do I start. This place used to be locally family owned, it was called Sunshine storage. They…read morewere friendly, personable, and nice. This "My place" company has bought up all of the storage lots on this corner. They then closed one of them and kicked people out with little to no notice. They apparently tried to sell the land but nobody seemed to want it. Thankfully I was in the other lot. They then moved all the uncovered renters over to the previously emptied lot that seems to have a bit of a weed problem. I used to store two vehicles here, a motorhome and a boat. The boat is in covered parking. The Motorhome was not. Thankfully I sold it before all the moving happened. They then added a new air conditioned storage building where the uncovered spaces were, and added more covered spaces along the edges. The covered space I have isn't great. the roof leaks, so it drips crud and rust on my brand new boat cover. There is rodent crap everywhere, and the place isn't kept tidy, in fact, there are wrecked junk cars and just junk stored all over the place. AND, the rate has nearly doubled. I went to get my boat the other evening, and was met with a trench. No way in past the gate, that did open for me. No notice, no text, no email, no call, no sign, nothing. I called several times to the phone number listed in Happy Jack AZ. No answer. No response to my voicemail. I did go by there today, office sign says open, but it is closed. They close at 5:30, It was 3:45. I called, I could hear the phone ringing inside. No answer. There is a new gate being installed on the other side on university drive. Guess what? It doesn't work, But it was left open today, they are probably leaving it open all day. So, no real security. Not a big deal, because if anyone wants to get their rig out they may have difficulty getting it out since the spaces are angled one way, but because of the trench, you cannot go that way, so you have to make a 1,000 point turn to get out without hitting other rigs or the posts on the new spaces which are too close to the drive way. If there wasn't an empty space next to me, I would have had to move my boat by hand before hitching up and it is pretty heavy, and 100 degrees. So, the management of this place really needs to step up their game. I'm considering moving to a different lot and paying more. This place is close to me, but I drive by much nicer places on my way to work in south AJ... I hope the corporate management reads these. Your local staff doesn't seem to be doing what they are paid for. I missed an appointment to drop my boat off for repair, so now have to wait a week. They ruined my weekend and wasted 2 hours of my time with this nonsense.

Wish I could rate this place zero stars…read more We stored our RV at this location for 5 years, and the experience from start to finish was one of the worst we've ever had with any business. Back in 2020, during the height of the pandemic, storage options were nearly impossible to find. Every other facility was full -- except this one. We had no other choice, so we moved in, even though things felt off from the beginning. When we first arrived, my husband accidentally pulled into the wrong lot. The manager immediately snapped at him over an honest mistake, and from that moment on we felt targeted. Although our RV was exactly 30ft, we were forced to pay for a 40ft space. She said she'd "measure it later" and possibly adjust the rate -- but that never happened. A couple years in, they raised our rent twice in one month without any warning. It eventually stabilized, but we later found out we were still being grossly overcharged -- we were paying $121/month, while their current listed rate for a 30ft RV spot is only $87. So we were overpaying the entire time. The final straw came in July 2025. On July 1, we paid our rent as usual. Then on July 8, we got a sudden voicemail from a blocked number saying the lot was being sold and we had to move our RV within hours or it would be towed at our expense. That was the first and only communication we received. We called to confirm (thinking it was a scam), and were met with pure rudeness. I explained we had never received any prior contact, and the employee accused me of lying. When I offered to show proof, she said, "I won't accept your proof." She told us that our RV not being movable "wasn't her problem." In the background, we heard someone else say, "If you don't like it, too bad." We were told to either move it to their new lot or remove it entirely -- but our RV had been parked for 5 years. It needed a new battery, coolant reservoir, and one tire was nearly flat. We were not financially prepared to tow it at $250/hour. Had we been given proper notice, we absolutely would have complied. We could've made repairs, saved up, and prepared. Instead, we were thrown into panic with just hours to act. After we pushed back, they reluctantly gave us a few more days -- but it wasn't nearly enough. We missed 3 days of work, spent hours in 110-degree heat clearing out the RV, and ultimately were forced to give away our beloved rig, simply to avoid an outrageous towing bill. It was not a decision we took lightly -- it was an extremely emotional and heartbreaking moment for both of us. That RV held so many memories and meant so much to our lives. When we asked for a refund for July, they hit us with, "We don't prorate move-outs." As if we chose to leave. We were basically evicted 8 days into a month we paid for in full -- with no options and no support. Then they ghosted us completely. This company is unethical, dishonest, and aggressively unprofessional. The staff is rude, dismissive, and totally unfit to be in customer service. Their shady practices, surprise charges, and inexcusable treatment of loyal customers should not go unnoticed. Avoid this place at all costs. Do not store your RV here -- it's not worth the risk. They have no integrity, no compassion, and no respect.

This place is well ran. Very clean & well kept up. Kari helped my friend & I & she was very…read morefriendly, helpful, & even funny! Needless to say we were super impressed with this location.

Tyler, is helpful, knowlegable, he has great Customer Service skills and attitude when he assisted…read moreus with our last inquiry. He is a great asset for his company

I rented a spot for my 32 ft utility trailer for many years paying $110 at first and and $150 my…read moreAugust 2025. Several hours after receiving an e-mail with my payment receipt I received a notice to vacate,it seems that after all these years the fire dept. determined created a risk if a firetruck had to be called. I had less than 2 weeks to remove it. I live in Colorado and had know way, or time to arrange for it to be brought up here. I consulted with someone I knew in Az and he managed to find a buyer for trailer for less than it was worth. I lost all the contents from my children's baby pictures to all my furniture and family heirlooms. no reimbursement of any kind was offered. so after many years {and a lot of money} keeping my possessions safe I lost everything. Other than that, they were great - just make sure you have a doable back up plan in place.

I do not recommend this business at all…read more Well my husband has been renting a unit for over 30 years. Today he went in to ask a question and a very unprofessional person simply snapped at him. Sorry you're having a bad day KAREN...but your customer service skills suck. Now we are in the process of emptying the unit out. You, person at counter....seriously need to find another profession away from humans.

stayed here on a recent trip out west in my motorhome. great spot for the price too. Wonderful…read moreneighbors and beautiful view of the mountains

Nice hidden gem of a park, off the main road so you almost never ever hear any cars etc, the…read morestorage facility is between the park and main road and large brick wall blocks the road noise. You can socialize with neighbors or keep to yourself, your choice, I mostly stay to myself and it's very pleasant here. Year rate is the way to go, there was a raise to it a year back, I hope no further raises for a few years . I recommend you pay 2 or more years in advance to be sure you lock in current price. I really enjoy it here, been here going on 3 years now. There is no issues with sewer like someone posted many years ago, that was a one off issue it sounded like, 3 years now and everything is great here, no issues. Management is always doing various upgrades and maintenance. Highly recommend you grab a spot and do yearly, do it quick before there are no spots available. Best price on propane is right around the corner on Ironwood, closed to all stores, great convenient location.