Where do I start. This place used to be locally family owned, it was called Sunshine storage. They were friendly, personable, and nice. This "My place" company has bought up all of the storage lots on this corner. They then closed one of them and kicked people out with little to no notice. They apparently tried to sell the land but nobody seemed to want it. Thankfully I was in the other lot. They then moved all the uncovered renters over to the previously emptied lot that seems to have a bit of a weed problem. I used to store two vehicles here, a motorhome and a boat. The boat is in covered parking. The Motorhome was not. Thankfully I sold it before all the moving happened. They then added a new air conditioned storage building where the uncovered spaces were, and added more covered spaces along the edges. The covered space I have isn't great. the roof leaks, so it drips crud and rust on my brand new boat cover. There is rodent crap everywhere, and the place isn't kept tidy, in fact, there are wrecked junk cars and just junk stored all over the place. AND, the rate has nearly doubled. I went to get my boat the other evening, and was met with a trench. No way in past the gate, that did open for me. No notice, no text, no email, no call, no sign, nothing. I called several times to the phone number listed in Happy Jack AZ. No answer. No response to my voicemail. I did go by there today, office sign says open, but it is closed. They close at 5:30, It was 3:45. I called, I could hear the phone ringing inside. No answer. There is a new gate being installed on the other side on university drive. Guess what? It doesn't work, But it was left open today, they are probably leaving it open all day. So, no real security. Not a big deal, because if anyone wants to get their rig out they may have difficulty getting it out since the spaces are angled one way, but because of the trench, you cannot go that way, so you have to make a 1,000 point turn to get out without hitting other rigs or the posts on the new spaces which are too close to the drive way. If there wasn't an empty space next to me, I would have had to move my boat by hand before hitching up and it is pretty heavy, and 100 degrees. So, the management of this place really needs to step up their game. I'm considering moving to a different lot and paying more. This place is close to me, but I drive by much nicer places on my way to work in south AJ... I hope the corporate management reads these. Your local staff doesn't seem to be doing what they are paid for. I missed an appointment to drop my boat off for repair, so now have to wait a week. They ruined my weekend and wasted 2 hours of my time with this nonsense. read more

Wish I could rate this place zero stars. We stored our RV at this location for 5 years, and the experience from start to finish was one of the worst we've ever had with any business. Back in 2020, during the height of the pandemic, storage options were nearly impossible to find. Every other facility was full -- except this one. We had no other choice, so we moved in, even though things felt off from the beginning. When we first arrived, my husband accidentally pulled into the wrong lot. The manager immediately snapped at him over an honest mistake, and from that moment on we felt targeted. Although our RV was exactly 30ft, we were forced to pay for a 40ft space. She said she'd "measure it later" and possibly adjust the rate -- but that never happened. A couple years in, they raised our rent twice in one month without any warning. It eventually stabilized, but we later found out we were still being grossly overcharged -- we were paying $121/month, while their current listed rate for a 30ft RV spot is only $87. So we were overpaying the entire time. The final straw came in July 2025. On July 1, we paid our rent as usual. Then on July 8, we got a sudden voicemail from a blocked number saying the lot was being sold and we had to move our RV within hours or it would be towed at our expense. That was the first and only communication we received. We called to confirm (thinking it was a scam), and were met with pure rudeness. I explained we had never received any prior contact, and the employee accused me of lying. When I offered to show proof, she said, "I won't accept your proof." She told us that our RV not being movable "wasn't her problem." In the background, we heard someone else say, "If you don't like it, too bad." We were told to either move it to their new lot or remove it entirely -- but our RV had been parked for 5 years. It needed a new battery, coolant reservoir, and one tire was nearly flat. We were not financially prepared to tow it at $250/hour. Had we been given proper notice, we absolutely would have complied. We could've made repairs, saved up, and prepared. Instead, we were thrown into panic with just hours to act. After we pushed back, they reluctantly gave us a few more days -- but it wasn't nearly enough. We missed 3 days of work, spent hours in 110-degree heat clearing out the RV, and ultimately were forced to give away our beloved rig, simply to avoid an outrageous towing bill. It was not a decision we took lightly -- it was an extremely emotional and heartbreaking moment for both of us. That RV held so many memories and meant so much to our lives. When we asked for a refund for July, they hit us with, "We don't prorate move-outs." As if we chose to leave. We were basically evicted 8 days into a month we paid for in full -- with no options and no support. Then they ghosted us completely. This company is unethical, dishonest, and aggressively unprofessional. The staff is rude, dismissive, and totally unfit to be in customer service. Their shady practices, surprise charges, and inexcusable treatment of loyal customers should not go unnoticed. Avoid this place at all costs. Do not store your RV here -- it's not worth the risk. They have no integrity, no compassion, and no respect. read more

I have been there 3 years and they have been very rude had billing problems which has cost me plenty and rent increases with no notice and now they arelocking people out if you are 1 day late i will be moving my stuff out asap and no one should rent there ever. That is in apache junction location. read more

Most workers here have an attitude problem. They are constantly charging you more than they are supposed to. They tell you your rig is bigger than it is and charge you more for it. They suck at communication. DO NOT USE THIS STORAGE COMPANY! read more

I would like to give a high five to Mrs. Candy. She is very friendly, helpful and has a wonderful attitude for that kind of customer service. She is very prompt and calling you back. Thanks again Mrs. Candy!! Kudos to you!!! read more

My neighbor had his car and trailer stored there in their RV lot. As a storage manager for years I've never seen such disregard for renters spaces. A tenant rented a spot and was out there weeding it himself. Saw the lady driving through on her golf cart not any weeds did she have on her cart. Weeds are half way up RV's some cars and trucks you can't even see for the weeds are covering them. What a disgrace that they even try to tell renters that they are awaiting bids on weed control. Those weed are new they are overrunning the yard. The lady manager isn't doing her job. My friend stopped there today to give notice he was leaving and there was no one there and no signs of when they would be back. Be careful renting here for lack of management and regional management. The manager gave him a number her boss which was no longer in service. When confronted about that she said she didn't know his/hers number or email address! So how do they get in contact with her Telepathically?? Obviously, they don't come to audit the property. Shame on them. read more

So they overcharged us by $250 for one month just yesterday. We tried to call six times. And then the day before we called six times left urgent messages. Nobody will return our call. I do not recommend this place. Poor customer service and we still haven't gotten a resolution on the $250 overcharge That hit our credit card. read more

When I signed up for storage on the first day there was confusion as to the exact unit I was to receive. This error caused an issue with entrance to the facility after hours as the gate code did not transfer to the correct unit. This resulted in my being mistakenly denied access so I had to reschedule part of a move. In addition, during a visit to the unit there were homeless people living in several of the storage units. How they miss that with all the surveillance cameras they have in place is beyond be. My opinion here is it's simply oversight or laziness on behalf of the staff or both. I was unfortunately late on a payment as we're all going through tough financial times out here and they assessed a $20 late fee simply to extort money from me. Many companies resort to such tactics to make an extra buck from someone's misfortune and this company is no different. There are also approximately 3 signs on the place with different names due to corporate mergers/acquisitions so that's confusing when you're attempting to find the place. Altogether a piss poor establishment that I would recommend that you avoid. read more