We just checked our brother out of this facility after a two month stay. Not only did he rave about the staff and his care, but upon checkout the physical therapy staff voluntarily assisted to load him into the camper van so that we could transport him to be nearer to his children, which was no easy feat considering his inability to use his legs or arms or even sit up for any length of time in a wheelchair chair. They truly went above and beyond! read more

I thought long and hard before writing this review. In general I don't post negative reviews and try to focus on the positive, but after 2 weeks here we were given 24 hours to move our 94 year old immobile mother out of the facility or pay $600/day. I'm not complaining about that so much as the lack of notice, the lack of explanation on what our options were and the utter lack of concern about the stress surrounding all of it. They should know more about how the process works than I do - and they either don't, or don't care enough about the family the patient or the process to explain any of it. I know more about how Medicare, medigap and supplemental insurance than the management of this facility after going through this process one time. The care here is good enough. Some wonderful nurses and some impatient ones. But it's a tough job and I appreciate anyone doing this for a living. But understand the process and be ready to be thrown out with no safety net and no help figuring it all out with literally no notice. Once insurance because an issue they were relentless over a 24 hour period about getting her out. OK - I get it, nothing is free. But they know the process, we don't and they really offered no help in what to do next since she couldn't go home. PS : our mom passed within a week of getting kicked out of here and honestly the stress of it all was a factor. read more

zero stars if I could!!! If you love your loved one at all, do NOT subject them to this hellhole. They start off ok, but the longer you are there, the more and more neglectful they become. My dad was sent to this Pitt of Hell after 3 weeks in the hospital with a wound to his arm after a fall. By the end of the third week, he was begging to be taken from there. The nurses were mostly lazy and rude. The case worker Jonna was awful! The director never came to talk to us, even after we expressed our displeasure. Just a general feeling of apathy and laziness on the part of most of the staff. My sister and I would go everyday after work, so we would get there around 4:00. Walking down the hallways, you would see every patient in bed or in chairs in their rooms. There were hardly any patients up and walking around. Basically, other than their prescribed hour of PT, patients were stuck in their beds for pretty much 20 or more hours a day. They never got my dad up and walking around. My sister and I would make him get up and walk around when we got there. This is supposed to be a rehab place!! Instead of encouraging my dad to get up and use the restroom, they put him in a diaper and let him go all day before changing him. His room was often a mess and they would even leave spilled food on the floor. The food was awful. My dad lost 20 pounds while there. It was literally a hell hole and old people dying factory. I especially had issues with a nurse named Florida. She must have gotten her nursing license from one of those fly by night nursing schools. She was lazy and rude. I would catch her lounging at the nurses station chatting it up instead of taking care of her patients. Useless! This place doesn't communicate with family. Trying to talk to someone about your loved one is very hard. And when you do, you are labeled as difficult and they try to eject you. They lie on forms to Medicare and say things that are absurdly untrue. They told insurance that they had trained the family to take care of my dad at home. That NEVER happened. Finally, we got my dad out of this stink hole and into Assisted Living at Avamere, a beautiful place with kind people. Unfortunately, he only lasted another week before he passed. We believe that it was his neglectful care at Canyon Vista that led to his death. I am going to make it my life goal to get this place closed down. They are harmful and hurtful and shouldn't be in the care business. read more

Great facility. Always take really good care of the facility. Adam especially is amazing. Highly recommend!

CNA Stephanie truly cares about her patients! This girl is a sweetheart!! Takes time to answer questions, polite and knowledgeable!

My grandmother has been receiving care at Canyon Vista Post Acute, and I could not be more grateful for the level of compassion, patience, and attentiveness shown by the entire staff. From the moment she arrived, they treated her not just as a resident, but as family. The nurses, CNAs, physical & occupational therapists, and support staff consistently go above and beyond to make sure her needs are met. They take their time with her, listen closely, and respond with genuine care. One thing that truly stood out is how proactive they are even helping coordinate and schedule her follow-up doctor appointments to ensure nothing is missed. A special thank you to Ms. Vivian, who was incredibly efficient and supportive when it came to organizing my grandmother's outside care. Her communication, dedication, and kindness made a huge difference during a stressful time. Canyon Vista Post Acute is a place where you can trust that your loved one is safe, well cared for, and treated with dignity. I'm sincerely thankful for everything they do for my grandmother and our family. Highly recommended! read more

I visit the patient one day check how he his doing say hi and the patient full of blood in his bed they are not looking up the patient or check it. so I get some help to their people working in their facility so the patient if no visitor he laying his blood.thats not acceptable also the patient belongings is missing someone stealing patient belongings. and you ask them they don't care and you call that facility I don't think so.who ever managed that facility they employee and house keeping must be check especially the housekeeping cleaning the patient room.they are stealing patient property belongings that why they have camera need to be checking very disappointed and I see a lot of employee they are chit chatting that is not acceptable this facility need to be check management need improvement. read more

My wife was in Canyon Vista rehab for just under a month following a referral after a hospital stay. According to Canyon Vista case management, she was discharged on the last day that insurance would pay. We were assured that her entire stay was covered by her insurance. Approximately two weeks later, we received a bill from Canyon Vista for over $1,700. Less than a week after the date on the bill, they sent a letter stating that the account was "seriously delinquent" and threatening collection action. Her insurance company said that Canyon Vista has been paid over $6,000, and that our maximum payment should be $150 (the amount of the deductible). The insurance company is still working on the matter. read more

This by far is the worst care I ever had , it's a joke, 99 percent of the workers are rude ,crude and are absolutely mean to patients. I have been called racist names i have been left dirty and pissie . there staff won't answer cLl lights .more then twice they ignored me for over an hour. I hope the state goes on and cleans out the bad ppl there ,I know I'm making a call to the government. JAX. read more

In Nevada since our health system is sub par we need faculties like this. Its's called a $CASH COW$ FACILTY where you get dumped of after being in a hospital where you MAY NEED physical therapy. I didn't and I was held against my will for 5 days! They make $$$ doing this and GHOSTED ME after learning I was not supposed to be there. I walked out om my own no one in sight LOL FREEDOM AVOID THESE HORRIBLE PEOPLE read more

If I could give a 0 stars I would. It's long but worth reading please. My 90 yr old dad was transferred to this facility from the hospital on 01/26/26 after having what I was told was a small stroke. When he left the hospital, my dad was sitting up talking, using his cell phone, responding to questions, walking around his hospital room. Once transferred to Canyon Vista his health declined rapidly, he was in and out of sleep but still speaking and answering questions. I came to Canyon vista the day he was transferred and we went over everything that evening. He was supposed to be having physical therapy, occupational therapy and speech therapy while there. However, when I came in the next day his sleep was worse. He was also having a harder time using his cell phone and communicating. I kept telling the nurses this is not how he was at the hospital; something is not right. This was the second day he was there so 01/27/26. While I was there the charge nurse came in along with his regular nurse (side note they are very lacking in nurse-to-patient ratio) they informed me that the doctor who had been in suggested using Narcan because of his sleeping and not waking up or waking up to answer a question but going right back to sleep. I said absolutely not, he hasn't had any pain meds and what would this do to a 90 year, no way. There is something else wrong. The next day I was in and he was worse again, on oxygen and was told by the nurses that he had a breathing treatment over night. I asked why is he on oxygen and having breathing treatments, they just said to make him more comfortable. To make this long story as short but as truthful as possible, the doctor that saw my dad on 01/27/26 stated in the medical record notes, diagnosed my dad with Acute Respiratory Failure, but never told me or mentioned this. All this time I was constantly calling the charge nurse, his nurse, to Susan the Admission, Rae, his case manager, anyone and everyone that I could talk to. Dr. Nasiri tried to get in touch with me once and I called him right back, never heard back from him until the day before my dad passed there at Canyon Vista. This place is a joke, my dad should have been sent back to the hospital, which is what I wanted and made known, not only to them but to my dad's primary doctor, and also his Dialysis team at Davita Dialysis (I was always in contact with them as well and they would have sent him back to the hospital seeing him struggling with breathing at all). This Canyon Vista was still trying to do rehab with my dad while he wasn't even able to stay awake. They lost his $1500.00 hearing aides, and I had to contact everyone again to get them to find his hearing aides. They never had his call button next to him anytime I went in; the wall had exposed wires where the call button was at the wall, any time I called the main number it was a 50/50 chance that someone would answer and at this point my dad couldn't use his cell phone. Not being able to be there with him all day and night left me calling them to get updates and even when I was there the nurses would say they had tried to get in touch with the doctor but hadn't heard from him. This place is terrible and then I found out they were sending bills to his insurance with dates of service after his passing. Yes, I filled a fraud claim with his insurance. My dad passed on 01/30/26 while there, they had to call 911 because of my dad's breathing. I had previously called that same day spoke with the charge nurse again and asked her to go in and check my dad because I had a family friend go see him and he was struggling with his breathing, she said well I was just in there, I said I don't care go in again. I would not ever recommend this place and if you have a loved one there please check on them regularly and if you can get them out of there, I would suggest it. read more

The staff there,from wound care to Physical Therapy and everything in between were caring and supportive! I felt that I was on the path to healing read more

STAY AWAY. No hot water in over a week. Second night waited 23 min to get help to bathroom, last night 45 min. Left with UTI infection. No rehab given. Had me lift weights with torn rotator. Room cleaned 1 time and bedsheets changed 1 time all in one a week. Ice locked up in closet in a cooler. Wound care incompetent. Stitches were dissolvable and said doc needed to take out. They wanted to take bandages off back after 4 days. I said no and get out. This was 2 surgeries to replace discs with plates put in the back and second surgery was to attach screws to plates and into bones. Severe surgery. I would not even give them 1 star. read more

Excellent staff. Caring. Nurse Daniel is superb!!! Jessica the unit clerk is so friendly. read more

Such an unresponsive uncaring staff. They hear nothing. Respond to nothing. Zombies.. Day or night.

I am revising my initial post and have a change of heart, in my opinion I have been treated very well especially by the nurse MaRachel her CNA's Leilani and her CNA Jennyffer are awesome. The patient care and physical therapist have a great program. I love the care I received from Esty, Selam, Genesis, Joselyn, and all CNA's with the exception of 2. I would recommend this facility for rehabilitation. My stay here is very good. The food is getting better. I forgot Greg , Jose, and Daniel and Aidan are an awesome group. Thank you staff. read more

I was taken to this facility after having a knee revision. I was moved there on a Saturday evening. After getting settled in, I was told I would be moved to another room the next day. No problem. I was then moved to another room down the hall. In the room next door, a man held continually about everything (more pain meds) and how he wanted out of there. This went on for a couple days; morning, noon and night). He finally left. Then another patient was put in place who was worse. Although he could not talk, he made screeching noises day and night. The staff would usually leave the doors open, so the sound was horrible. My family members would close his door and my door, but the sounds still could be heard. Then, another patient was put in a room across the hall. She yelled continuously in a very high, shrill voice. I my Between the two, the sounds were terrible. Nursing care was extremely bad, with the exception of a few CNAs. Namely, Jannett, Azeb, and Elizabeth were fantastic when I occasionally had them. The rest of the nursing staff were quite lousy. I was in the 400 wing, so when I'd press the call button, there generally would be no response. It turned out the nurses didn't use the 400 nursing station, but sat at the 200 station. So, when I called, no one saw the alert. Because of the layout of the rooms, the alert light above my door could not be seen from down the hall. The only bright thing was the Occupational Therapy and Physical Therapy staff. They really went above and beyond to provide care. Outstanding personnel are: Sierra, Nerissa, Davis, Nico, Stacy and Eileen. They are superstars. Administration was horrible. When we asked what needed to be done to be released, we were passed from office to office. They'd say go see the Business Manager; the person was not available or in their office. This went on with all the management. Finally, the noises from other rooms was more than I could stand and the substandard care became unbearable. I have been diagnosed with PTSD from my military combat experiences, and I told them the noises were causing relapses. I needed to be moved to another room. They said they couldn't do that. I finally threatened to get a lawyer who specializes in elderly abuse. That started the the ball rolling for discharge. I finally was discharged after about 4 weeks. read more

I've been in canyon vista post acute for almost a month. The nurses and cnas are very nice and helpful. I want to give a shout out to my physical therapy guys Patrick Siazon and David for helping me along with my mobility issues. You are the best! read more

This place is a joke and a hell hole...nursing care is subpar...food is a ridiculous joke and administrative staff is non existent!! Someone on staff stole something from my husband and after my first review ( which I believe they may have deleted) I got a call from Shawn/Sean who was in their marketing dept. He was going to FIND OUT WHAT HAPPENED...oh he was so apologetic and spoke to us a couple times, but we now know that all his talk of compensation was just lip service! Haven't heard a word. Do not put your loved one in this dump...do not believe anything they tell you...be an advocate for your family care!!! LisaLingard Schlotthauer read more

I am a patient here, who is leaving soon. I wanted to give gratitude and appreciation to all staff members who helped me with my recovery . I especially want to thank Justin the PTA who was really patient with me. He helped me walk again and pushed me. I also want to include Nick the OT for working with me as well to get better. Thank you Luz Castaneda read more

My brother had a sub dural hematoma and recovery is very difficult. Canyon Vista gave him the needed PT physical therapy to perhaps go home and enjoy his retirement. After many years of working in the hospital in Las Vegas and helping people. I hoped he would be able to enjoy his retirement. But this illness cause him many episodes in the hospital and rehab centers in Las Vegas. I'm grateful that Canyon vista gave him the needed rehab so that he may be able to enjoy his retirement at home. read more

The best thing about this facility is their Nurse Practitioner Annabelle. I will forever view her as our guardian angel and I am so grateful for her. I give Annabelle 5 stars I was not in the facility long enough to rate it, so the stars are NOT fit the faculty but for Annabelle read more

Really No stars at all! Too long to write! The level of incompetence of informing family is terrifying!!!! My blood is boiling! I prayed to God the reviews were wrong but they're spot on! The 5 stars have to be fake! I'm not blasting I'm telling from even my experience of her being there just for the last 48 hours!!! They call me not to give info... but to just tell me she fell again. As I hear another nurse screaming at a patient while I'm on the phone then I disconnect and no call back! I have to get there!!!! I'm afraid they're going to kill her before I get there with there lack of Drs around and nurses not even able to read charts!!! I wrote this back in july and never posted it. My mother was then admitted to the hospital where she was severely dehydrated during her. Stay at Canyon Vista post acute. Unfortunately during her stay. She also had a bad sore open up. Nothing ever got better because she wasn't able to get the nutrition she needed. Eventually I lost my mom on August 22. I will never be the same without my mom. She was my best friend. I had her out of this place within two days, but it wasn't soon enough. If you're going to go to any place like this. You have to be there every minute to advocate, my deepest regret was trusting this facility as part of my Hope for my mom's recovery. read more

Canyon Vista Post-Acute - This is me saying goodbye to my mother at Nathan Adelson Hospice. - Physical Therapy Near Me - Las Vegas, Nevada

I wrote a review about the GREAT care that I received from the nurses and the physical therapy team. I maintain that review. Unfortunately, everything else is ABYSMAL. It is nearly impossible to get someone to either answer the phone or e-mail. Even if you eventually reach Canyon Vista, NO voice mail is ever returned. My insurance also tried to contact them but gave up after a while. Nobody answered for them either. Al my bills were mixed up between what they tried to charge Medicare or my insurance. To add insult to injury, they sent me some additional bills that did not even mention their name but the name of a third party. Please do NOT send anybody there. read more

My aunt was there for therapy and to get better. Thank you for all the nursing staff for your kindness and patience. The RN's Daniel and Rachel were great! A big thank you to Selam, Sandra, Azeb and Gracia. You always made sure she was okay. Thank for the care you provided for my aunt during this time. We are forever grateful for your care and kindness! read more

My occupational therapist, nick has been great. He got me sitting up for more than hour going into the second hour. He let me sit at the edge of to do all my hygiene tasks like brushing my teeth myself. read more

My husband fractured his left hip and was hospitalized for 3 1/2 weeks not standing. When he arrived at Canyon Vista he couldn't move his legs in bed. After 2 months of physical therapy and occupational therapy with the wonderful staff he is able to walk with a walker, stand up from sitting and get himself out of bed! The CNA's and nursing staff were awesome. We highly recommend Canyon Vista!! read more

This place is horrible. They almost killed my brother by not giving him his medications and letting him lay in his feces. His back got fully infected after his back surgery due to their negligence. He had to be taken back to the hospital and have 3 more surgeries due to infection and parasites in his back. We were told another week and he would have died. I would never recommend this place for care as they don't know what they are doing. We even have information from Dr's of his lack of care and by his lack of care it extended his recovery by 8 months if not more. Don't ever go to this place if you want to live and have a normal life. His current occupational therapist had to pull her dad out due to their lack of care as well. read more

This place provides subpar care, including terrible food, unreliable service, and less than adequate care. I don't know if it is because they are understaffed or if the staff is under qualified but patients have unreasonably been dropped, have bedsores, have gone from no insulin use to daily insulin use and have seen plateau or regression under their care. read more

Not a good place for ur love one , take forever to help the patient, unorganized and very mean nurses

my roommate was there to receive physical therapy. they wouldn't let her out of bed for 10 days then made her sit in a wheelchair for 10 hours a day without getting her out. their definition of physical therapy was 5 minutes a day and the rest sitting in a wheelchair alone. it was like a prison. she left worse than when she went in. don't let them fool you with a fancy lobby or promises of physical rehabilitation. it's all about the money they can bilk Medicare out of. read more

Awful care of my Father. This is the worst rehab in Las Vegas. I would never let a loved one go here ever again. My Dad was left in bed every day, all day. My Dad was much weaker after this facility and his edema was worse too(obviously) . The staff (terrible LPNs) flat, uncaring rude. Never again! read more

One hand doesn't know what the others doing! These guys put the three stooges to shame. Starting with the food - We're dealing with it "dietitian" who doesn't know the difference between Vegan and vegetarian -if that's not bad enough I had to explain it and break it down to her over the phone. I had to explain no fish no dairy no eggs no meat blah blah blah. Tofu, And/or any other meat substitute was acceptable as long as it's plant-based. Question How can you be a dietitian in charge of the kitchen and not know how to make a balanced meal? Aren't you supposed to have a degree or something. At least understand nutrition. HOW IS NOODLES AND CARROTS or SPINACH AND POTATOES AND BALANCED MEAL?!?? So now I'm spending my own money at approximately 20 bucks a meal (In a place that is probably charging $400-$500) per day I cannot take the swill they send to my room!!! Wish it was possible with these guys minus stars !! Their real score would be -10 stars read more

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Well discharge day has come so i wish to remember nurse Aijha and CNA maria are a unbeatable team, caring, attentive, and go the extra mile to take care of you and your needs, true assets to canyon vista 100 wing, 100 wing is were you want to if possible, i would highly recommend it. read more

I thank Canyon Vista for outstanding service for my wife Theresa Belcher. I would like to recognize Justin Soria and Shirley Ng for their great customer service and ability to develop repour with the patients being treated at your facility. Both of these employees have abilities that push patients to go beyond their average ability to improve their condition. Other employees should emulate their approach and procedures. Don Belcher read more

Sasha is very communicative and Good with instructions on Physical therapy. Also cheerful read more

The place is severely understaffed. They also have quite a lack of knowledge of people with Parkinson's. But there are some good CNA's and nurses. One in particular is Sharell (not sure on spelling.) She is the best cna i have ever dealt with. It's obvious that she cares about her patients and is not doing this just for a paycheck. If all cna's had her compassion this place would be like a resort rather than a medical facility/. Another cna i just met last night has the same attitude, josephe(again not sure on spelling) she goes by joe-joe. I have good days and bad days here. Unfortunately the food leaves something to be desired. As my uti clears up i hope to participate in the activities they have available . read more

Type of care, care, quality, staff was horrible, during my four weeks there I think I had four physical therapy session and that was it. It told me to stand up and sit down for my exercise. It was a joke and they left me on a Porta potty for two hours. There's so much I could say about this place. It is horrible. Never take a loved one there. read more

This place is the absolute worst! My father was in this facility for almost two months before I decided to take him home to Pass away. They stated they were taking him to therapy but they were not and then my dad contracted Covid and they moved him to another section of the wing where they only checked on him once in a while and when his meals were delivered they just dropped the food on the tray knowing he needed help unwrapping the clear plastic over the tray and no one helped so my father hardly ate and ended up losing more weight. When I took him out of there is was only 100 pounds or so. The nurses and CNA's couldn't care less about the patients there. This Place needs to be given a negative review. If you love your family member don't place them in this facility for sure. read more

Where do I begin? We were given 3 options by Mountain View Hospital for my mom to go to post-acute rehab following an ER visit. Out of the 3 options covered by Medicare this facility had the best reviews according to the link they sent. My mom checked in 110 lbs checked out 80 lbs within 60 days. She immediately got COVID within the 1st week of arriving. She was quarantined for 3 weeks as she kept testing positive. During quarantine she did not receive any PT/OT. After the quarantine was over ( we were not allowed to visit) she had a nasty cough lingering. She was taken off PT/OT after quarantine and the staff told me she was declining it at first, then that she was essentially too weak and could not go to the bathroom with assistance. She was put in diapers and if you push the red alert button on the bed, it takes staff at least 15-30 minutes to respond so she was sitting in her urine and feces for extended periods of time. Needless to say she got a UTI and was put on oral antibiotics. She fell out of bed numerous times- they would call to notify me. Why do they not have beds with rails? Or why would they not secure her after the 1st fall onto concrete flooring? This kept happening. Next I noticed the cough was getting worse she was unable to swallow. They put her on mush food without performing tests to figure out the cause. I was told she had a swallow test and was able to go back to solid food however her pills were still being crushed up. It was all very confusing and disorganized. The beginning of the end was Halloween night we visited and her cough had worsened. She could not catch her breath. Every time she would try to eat anything she would hack and hack. I consulted the head nurse who told me he had not heard her cough and this was new. We had heard her cough during every visit. Conflicting info once again. He said they ordered an x-ray. The English is not great with the staff so you can only understand so much. Then a few minutes later he said they already did an x-ray and they were waiting on the radiologist to read it. Then within 5 minutes he came in and said she has pneumonia and they had antibiotics on order. Meaning not on-site. They would not arrive for 5-6 hours. We left as it was 8PM. I checked back the next morning and she had IV antibiotics but looked awful. I said we should take her to the ER. The nurse said to me " what are you going to tell the ER that she has a cough. That's not a reason to go to the ER" I was furious. Pneumonia is a reason to go to the ER, along with an altered mental state and she looked like skin and bones. Clearly she was not being properly treated. I let it ride until that evening I called her and she could not catch her breath and was hacking over and over. I went to the facility called the paramedics and had her transferred to Southern Hills Hospital. She is now admitted, 80 lbs with pneumonia and they just removed fluid from her lungs today. Her oxygen was 80% when she arrived at the ER and they now have her on 3 liters of oxygen. She was dying at Canyon Vista. She got COVID, UTI, and pneumonia and lost over 40lbs in 60 days. Horrifying is an understatement! read more