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    Canyon Winds Retirement

    2.7 (11 reviews)
    Closed 9:00 am - 5:00 pm

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    1 year ago

    5.5 hrs and still waiting for laundry. Clothes sat in washer for hrs and dried on HIGH. Staff doesnt care about residents.

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    7 months ago

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    6 months ago

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    1 year ago

    Love the residents but the management could use a litte helping hand. Employees are disposable.

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    5 years ago

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    6 years ago

    I cant say enough good things about Canyon Winds. They we far beyond our expectations. My dad was so happy there

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    7 years ago

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    7 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    Ask the Community - Canyon Winds Retirement

    TheKey Home Care

    TheKey Home Care

    4.5(16 reviews)
    0.6 mi

    Wanted to express my thanks to everyone at TheKey in the Clemson/Salem SC area. When my mother…read moresuddenly took ill and needed 24/7 care temporarily ,I called them a bit frazzled and they put together a team very quickly. This was done on Thanksgiving week! Everyone they sent was so kind, friendly and attentive. There were household chores and doctors appointments (some that were not close) that they had to help with and did it all with smiles. Apart from a few scheduling issues, everything ran smoothly. Again, many thanks to them.

    We have been using TheKey (San Jose) for 24 hour care since October 2022. Aside from a couple of…read morereliable caregivers, we have had poor quality of care exacerbating an already stressful situation. There does not appear to be a matching process or vetting. There has not been alignment between caregivers, staffing manager, and care manager causing confusion, multiple miscommunications, poor continuity of care and additional stress. Calendars (if we get an updated one) are never accurate and there does not appear to be accountability for who is responsible for what. My family has had almost no peace of mind during this difficult time and I have spent countless hours managing problems with both caregivers and Keys leadership multiple times a week. Two night caregivers have slept through multiple call button rings, two caregivers have no showed, one caregiver walked around the house all night keeping everyone awake. After asking the care manager all this week to verify coverage for this weekend, another no show tonight - Christmas weekend. These are only a few examples of problems that have occurred in a short period of time. Why not fire The Keys? Easier said than done. While my parents have me advocating for them, it's sad to think about other vulnerable elderly folks that need support and are being taken advantage of by what appears to be incompetent leadership and a poor for profit business model. For the amount of money Keys charges, service should be seamless. Do better. You are certainly not helping older adults live well in their own homes or improving their quality of lives. We know that stress and lack of sleep exacerbate medical problems. Sadly, The Keys has succeeded in accomplishing this.

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    TheKey Home Care
    TheKey Home Care
    TheKey Home Care

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    Heritage Village Assisted Living - By nutrition, food for my grandmother left vacation for two weeks come back. This is what I get.

    Heritage Village Assisted Living

    1.7(28 reviews)
    2.4 mi

    By the time I reached Lorell the director at heritage village I was o frustrated so upset with…read moretaking care of a family member r. One conversation with Lorell and she made me feel at ease. She helped us place my loved one in the proper house in heritage village so she could thrive and be happy again. Lorell made the process very smooth and seamless. The staff has been nothingl short of amazing. The house is clean, the food is delicious. The staff is very attentive to the clients and family members. Heather the activities director is so great written the clients. My grandmother is back to her old vibrant self again and meeting new people making new friends it's so refreshing to see. Thank you to everyone at heritage village. They take seen to care about the clients who live there. So many activities to do as well.

    My sister is getting excellent day/ night care for 2 years in her house #1…read more not 1 hygene problem or sore because Gretchen has attentive caregivers. The front office business Manager, Aria, is constantly available if we need help and aware of what's happening in our world. Thanks to all at Heritage Village for welcoming environment, daily. Cathy Jackson

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    Heritage Village Assisted Living - Hospice said my grandmother immune system was weak. How is that if she healed from shingles?

    Hospice said my grandmother immune system was weak. How is that if she healed from shingles?

    Heritage Village Assisted Living - Grandmother still strong, lifting herself up to be changed

    Grandmother still strong, lifting herself up to be changed

    Heritage Village Assisted Living - Dryer was down so they hung the towels out to dry in February 2024

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    Dryer was down so they hung the towels out to dry in February 2024

    Canyon Winds Retirement - retirement_homes - Updated May 2026

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