Some things can never be matched. This dude is an old school mechanic who knows his shit. He won't…read morebeat around the bush, neither will his employees. I know how to fix cars JUST fine, and I still brought my car here. I would bring it back again in a heartbeat because of the honesty, integrity and quality of work. They even showed me a trick to fix something after the fact for an issue I had but didn't directly care about but it was an annoyance. There's not a lot of businesses like this around anymore, THANKFULLY you are one of them!

Super awesome, and super helpful. I had a bolt I couldn't break loose and they helped me out big…read moretime. First time I've ever wanted to a pay a mechanic more. So I'd recommend them.

Absolutely amazing work and customer service!! Will and…read moreRoss are the best at what they do! I will not take my vehicle anywhere else! Great prices, workmanship and customer service!!!

I booked an appointment to get my alarm module replaced, because it also controls the sunroof…read more After about 2 hours, I went back and was told the alarm module needed to be replaced, duh. However, the part would have to be brought in and the cost would be about $500. I asked why the module was not ordered when I booked the appointment 2 weeks earlier, but I did not get a real reply. I decided not to go ahead and wait for the part. Because there were a lot of favourable comments on the service at Chapman Motors, I decided to try them out. I was not happy and I will not take my Volvo back there. They charge about the same as the dealer, and from now on, I will take my car into the dealer. I have no confidence in Chapman Motors.

I got new tires at Kal Tire on Sooke Road. After they had completed and i went to pay, they told me…read moreI needed all new brakes rotors and calipers. I said that's funny i just got the brakes and rotors done less than 2 years ago. They quoted me over $1219 just for the front ones! I told them i would get a second opinion. Turns out my front brakes are good for at least another year and my back brakes for at least 2 to 3 years!! Rotors and calipers all good. Kal tire you are full of it! and it was the manger that tried to lie to me and rip me off !!!

Kal Tire has exceptional customer service and friendly staff that really do their best to take care…read moreof their customers! I was looking for a set of tires for all seasons including winter, I was shown a set of Nokian tires that I absolutely love! Those tires have gotten me through winters and summers with only having to do regular rotations. I've only had a flat on them once and the guys at Kal Tire on Sooke road took care of me and repaired my flat free of charge and sent me on my way with a smile :) Thank you and I've definitely found my favorite tire and repair shop! You can count me as one more loyal customer!

One of my car's tires got punctured the evening before a planned road trip the next day. Since…read moreKal Tire in Millstream is the closest to home, I booked their next available appointment which was 2 pm the next day. Taking a chance, I arrived as they opened the next morning. Since their 8 am appointment hadn't arrived yet, they took my car in right away and had the repair completed by 8:30, which saved our day and our road trip, and it only cost $65.39. They also inspected, cleaned and checked the pressure on all tires and replaced a missing cap on the valve-stem. Awesome service! Thanks Kal Tire. Mark

Booked my car in (KalTire Langford) to have a rear window break light bulb replaced…read more The bulb was .77 cents and the labour was $93.00 . They should be ashamed. I spoke to the lackluster front desk who showed no remorse or sympathy and said the computer had billed that amount for this job. I took my vehicle to a small service station that I also deal with and they said it is a 15 minute job as the bulb assembly easily unscrews and there is no hoist time needed. They were shocked at what I was charged. I have dealt here for several years (2 vehicles) and will of course never return to be ripped off like this !

Amazing service, I have been going here for fifteen years…read more They're always busy, but isn't that the mark of a great mechanic?

Wow!! After my last review of this repair shop, my friend got a call from Budget saying they wanted…read moreto make things right. I believe in 2nd chances as I hope most of us do. Here is where truth is truly stranger than fiction! My friend took the car in, and expressed an interest in selling the car after repairs were made. She was told by an employee that his daughter was looking for a car. A deal was struck to sell the car for X amount, with the promise that any repair would be taken care of by said employee. Well, wouldn't you know, a week later, the daughter does not want the car, and my friend is left with a $600 bill!! I will let the good folks of Victoria and surrounding area do the math on this one. Oh, and a side note. While I, and my friend are at the shop, a guy in an older Ford pickup comes in with transmission fluid running out of his truck, I assume after a repair job at Budget??? I wonder what he paid to have the repair repaired???

I went to this shop to get some repairs done on my trailer. The owner spent a fair amount of time…read morelooking at my rig diagnosing the problems. He then clearly showed me how to repair the wiring myself instead of paying them to do it. He even said if I have any problems to call and he would walk me through it. This is a first class, service first shop.

They fixed my trailer wiring on my truck fast and where vary reasonably priced. Thanks Daryl for…read morethe great service.

Took my car at this shop to have the underlying cause (s) of driver's side window stuck half way…read moreidentified and repaired. I was advised that diagnosis and pulling the stuck window up would cost 149 plus tax. Even if it sounded pricey, I agreed and chose to stay at the shop. I was then advised that diagnosis is not yet completed and was billed 89.69 for just pulling the window. They wanted me to come back for diagnosis and pay a diagnosis fee. This is just an unbelievable outright rip off. I won't be getting back there again and won't recommend accessing any services from this shop.

While vacationing in Victoria my Lexus developed a knock in the drivers front end. As I have to…read moretravel home tomorrow morning early and it is about 5-1/2 hrs of driving I needed peace of mind that it was safe to drive, or if I needed to extend my stay so it could be fixed. Although they were fully booked they said they could put it on the hoist and diagnose this issue. They were able to tell me what the issue was and that I shouldn't have any problem getting home. Taking this time for me so I knew I should be ok was and is so appreciated. Thank you!

repair and paint rear corner panel on my 2018 Ford Edge…read more They did a first class job in every way and the staff were great to deal with.

This is one of the most professional, efficient and wonderful businesses I've encountered. They…read morereally know their work and are organized, kind and helpful. U give them 10 stars out of 5. Thank you team. You are awesome!!:)