MALEVOLENT MANAGEMENT, COCKROACHES, BLACK MOLD, DEER TICKS, CARS TOWED--NO WARNING, FILTHY DUMPSTER…read moreAREA, IMPOSSIBLE TO DISCARD LARGER ITEMS, CAN'T PARK WORK TRUCKS, LADIES CUSSING AT CHILDREN IN PLAY AREA, UNFAIR CHARGES, HUGE POWER LINES (HIGH EMF). THAT'S ONLY HALF OF IT.
But one set of issues deserves special attention...
COCKROACHES
In the summer of 2024, while our daughter played in a neighbor's condo, she noticed an alarming amount of cockroaches. When we saw the first roach in our unit, we immediately reported it to the office. We were told that pest issues are the responsibility of each unit owner, that they couldn't do much unless others started reporting.
We then decided to reach out to the neighbors with the infestation, asked them to report it to the office and they agreed. After they reported, their landlord had to treat their unit and we stopped seeing roaches. But there was no follow-up treatment (or traps set to monitor activity), and in January 2025, we saw a roach again, and our upstairs neighbor saw her first roach too.
We both planned to call the office asap. We figured the condo must step in at this point since the roaches were not only back, but had spread to the second floor. Not so.
MALEVOLENT MANAGEMENT
My wife called the condo office as planned, feeling hopeful, but it was an awful conversation.
Brittany (the residence manager) was attacking and accusing from the very start. She said pest control is the responsibility of the individual unit owners, not the condo. She said we're the only ones reporting the issue, which we knew for a fact wasn't true since our upstairs neighbor had already called to report that same day. When confronted on this, Brittany changed her wording as if that's what she was saying the whole time: "Until TODAY, no one else has reported an issue."
Feeling that we had no recourse, my wife said ok, that we'd go ahead and hire a professional to treat just our unit. Well, Brittany finished the conversation by saying in a threatening tone, "Make sure we have the certificate of insurance for the company you hire--if they SET FOOT on the property before we have the COI, we will charge you $300."
UNBRIDLED INCOMPETENCE
We did hire a company to treat our unit (after much difficulty getting a COI from them that Brittany would accept--she rejected it at least four times, for a different and previously unstated reason each time). The pest company has come at least 6 times, costing us over $1,000 out of pocket.
We also got a hold of the board and voiced our concerns.
Now they're finally addressing the problem building-wide, but the incompetence and inconsiderate behavior continues. For example, they knew very well that we were trying to keep treatment of our unit "organic" (which has been effective in our unit) because I'm sensitive to strong chemicals. Well, they decided to force every single unit--and with very little notice (a weekend)--to get SPRAYED with strong pesticides, and with absolutely NO NEED to such recourse: two different people from their pest control company told us so.
The reasonable solution our pest control company has advocated from the get-go (since August 2024), was to inspect and treat every single unit with bait--exactly what we were asking from the beginning, but which they refused to do. That's why we're still dealing with this, more than a year later.
NEW MANAGEMENT, SAME OLD
A couple of weeks ago, the board decided to hire a management company (Barkan) to take over operations here, so we were feeling hopeful. But guess who Barkan hired? Brittany--the most obvious source of this community's endless headaches with the office.
It is, however, the Board of Trustees who is ultimately responsible for all that's going on, since it is they alone who have the power to change things, and haven't. So the office sucks, yes, but I suspect there's something rotten in the Board of Trustees too.
IN CONCLUSION
If you're looking for a healthy and peaceful place to live, do yourself a big favor and steer clear of NATICK GREEN.
