I was meeting with Luciana at an apartment complex in Norwood. However, she was nowhere to be seen…read more Turns out she had the completely wrong address - she only had keys to another complex on the other side of town. She kept giving me attitude about being at the wrong place, but she was the one who screwed up. I went to the address in the listing. How am I in the wrong? Being a realtor is not hard. You get keys to an apartment and show the apartment to potential renters. There is not much to it. Somehow she screwed up even that. Don't bother with this agency.

Had a really wonderful experience working with Luciana. She was responsive, attentive, and…read moreincredibly thoughtful when working with me and my roommates. She helped us navigate South Boston and different our options in a way that was clear and friendly- more so than most other agents we worked with in the past. I would definitely recommend her to anyone interested in finding a new place.

Alyaa at PadMatch is the nicest and most helpful realtor I have ever worked with. We had a bunch of…read moreproblems finding a new apartment and getting everything together and at every step she was there to help and make things easier for us. She is super easy to reach by phone/email/instagram (@allytheagent). I hope we aren't moving again for a while, I will definitely be using Alyaa and PadMatch again when I do.

From the owner: Rentals & Sales in the Boston area and beyond. Team of over 40 agents ready to help with your…read moreapartment or home search.

I am honored to write a review about Channing Real Estate!! From start to finish they were so…read morehelpful and led to the purchase of our first home. Laura was incredibly knowledgeable and never pushy. She listened to what we were looking for and only showed us places that fit into our needs and budget. I am forever grateful to Channing Real Estate and Laura K. for helping my husband and me through what can be one of the most stressful times. We are now loving and settled into our new home and could not be happier. I am 100% confident that when a new sale or purchase is in our future we will work with Channing Real Estate and Laura K. Thank you!!

My partner and I met Eric Raynor from Apartment Rental Experts after he replied immediately (within…read moreminutes!) to our inquiry about two apartments we saw on Craigslist. We had contacted numerous agents about various apartments, but we ended up working exclusively with Eric because he knew the market well and was eager to help us find the right apartment. Over the course of two days, he personally drove us to see five different apartments. He was very helpful and knew all the right questions to ask to understand what we were looking for. In fact, Eric understood us so well that he found us the perfect apartment in a neighborhood we hadn't even considered! When we asked to sign the lease later that day, Eric even stayed at work late so we could see the apartment one more time (just to be sure) and complete the lease signing. Based on our excellent experience (and the wonderful apartment that Eric found for us!), we would highly recommend Eric Raynor (Eric at apartmentx.com) to anyone looking for an apartment in the Cambridge area.

We saw a beautiful apartment with Kody and were excited to move forward. Unfortunately their…read moreprocess was extremely sketchy. They wanted us to pay the deposit and sign the lease before being approved as tenants by the owner of the property. They claimed if we were not approved, they would refund the deposit, but that was not outlined in the lease terms so there was no guarantee the funds would be returned. I am not going to risk $8,000 for the chance to be considered and nobody else should either. This entire process felt very strange and we ended up walking away and finding something better with a different company.

I am so excited about the news I just received, I have to write a review! The best availability is…read moreaccountability and if your looking for a realtor who is available and willing to go above and beyond for you, I highly recommend Eric. After months of searching for an apartment in South Boston and dealing with sharky dishonest realtors, we were connected with Eric through his advertisement online. Eric was very prompt with his response and available to show us the apartment the very next day. While in the apartment, Eric was very knowledgeable about the area and honest about the market. With the competitiveness of South Boston, he advised us to offer a higher price which most people would feel questionable about. However, we trusted him and I'm glad we listened! I never once felt like Eric was only interested in making money, he was genuinely interested in helping us out (he even discounted his brokerage fee.) The landlord informed us there was upwards of 16 different applications on this particular apartment. Eric was able to negotiate on our behalf and get us this apartment over all other applications due to his hard work. If your looking for a great realtor to help you with your stressful search, contact Eric at Preview Properties. I will be looking to buy next spring and wont think twice about reaching back out to him!

This is a long delayed post, but reflecting on my ~10 years renting in Boston before I purchased a…read morehome, I had the best rental experiences through Preview Properties. The first time I rented through them, they gave my partner and I a little "welcome home" basket and were so helpful throughout the process--the rental was so perfect that we ended up staying for 3 years. More recently, Mervin Needham was above and beyond responsive and kind during a search a few years ago.

If there's anyone on Yelp that deserves a 5-star review, it's Heidi! I just realized that my 2014…read morereview for Heidi lives on her previous agency's Yelp! page, so I wanted to post it here, too: If you are looking to buy or to rent in the area, I can't recommend Heidi Shenker highly enough. I started working with Heidi more than a year ago (it's ROUGH out there, kids!) To say this is not a renter- or buyer-friendly market would be one of the biggest understatements in the world. Heidi was so patient with us as we fluctuated between renting and buying, between Somerville and Brighton/Brookline, and between price ranges. In the end, we decided to focus our energy on buying, and Heidi always did her best to see all of the units I was checking out on the open house circuit. She was always honest about what she saw, and she has a ridiculously good understanding of how the market works. She was always forthright about what she thought a unit would ACTUALLY sell for, and she was often right - it helped us gauge our expectations and wound up saving us lots of time and lots of headaches. Above all, I always felt as though she was advocating for our best interests; it always felt like she was on our side. In the end, we put together a total of 5 offers (5th time's a charm, right?) over the course of the months. She was patient and accommodating each time and I never once felt as though we were pressured to increase our offers above what we were comfortable with. Each time we decided to throw in the towel on an offer, Heidi was always understanding and ready to help us hit the ground running on our search again. Looking for a place to live in the Boston area is truly one of the most stressful things someone can subject themselves to. (Seriously -- stress dreams. All the time.) But Heidi knows that, and did her best to make sure this experience was as relatively bearable as possible. As long as she is still working in this area, I will never use anyone else. Although, I do hope I won't have to go through this again for a long, long time!

I'm surprised there aren't reviews for Heidi already! I'll be moving from NY to Boston and wanted…read moreto find an apartment during a one-day trip to Boston, so I set up appointments with multiple agents. Heidi was by far the best one. The apartments she chose were the ones I liked the most, plus she was knowledgeable about the Brookline area and landlords. And I appreciated that she didn't rush or pressure me, or try to get me interested in pricier apartments. Heidi kept in frequent contact throughout the process and explained everything thoroughly to ensure there would be no miscommunication. She also made calls for me to make sure I got what I wanted. For example, after I picked a place I decided that I wanted parking. Heidi immediately reached out to another landlord at the condo building and arranged parking rather than trying to convince me to go with my second choice, a pricier apartment with parking. I went at the beginning of a busy rental season and was just looking to rent an inexpensive studio, but Heidi made me feel like I was her most important client. I get the sense that she enjoys her job and wants to match people with the right apartment for them. Highly recommend!

We toured one of their apartments, liked it, and applied. They tried to charge illegal application…read morefees even though Massachusetts banned them in Aug. 2025. When we questioned the fees during a follow-up call, the apartment went from "we will get you into this apartment" and suddenly became "unavailable." Left a bad impression.

I enjoy surfing craigslist for real estate. It's a strange…read morehobby. But I like looking at available apartments in the area, seeing what they are going for, etc. I love looking at pictures of empty, clean apartments. It's all fun and games, til it comes time for me to actually find a place of my own to settle on. With the end of my current lease fast approaching I began contacting various agents to set up showings of a few places. THERE ARE SO MANY IRRESPONSIBLE, STUPID realtors in the Boston area. (No offense, but it's true.) I wanted to work with someone who listens to what I'm looking for, is responsible and timely. ENTER: Stephen of JP Rentals into my life. Stephen embodies everything JP Rentals is about. He enjoys helping people. He's not just in this for the money. JP Rentals cares about matching the right tenants with the right apartments and landlords. He was upfront and honest about all the pros AND cons of each place we considered. He was flexible and tried to accommodate our busy schedules. He made the process smooth and painless. Another huge plus is that most of the employees LIVE in JP or nearby. It's a testament to how much they love the area. I'm so fortunate to have such wonderful new neighbors! I don't plan on moving again any time soon. But I would hang around the JP Rentals office for fun. Don't go anywhere else when you want to move to JP. THANK YOU JP RENTALS! You have restored my faith in realtors.

Some of the realtors here like Ian or Andrea are good. However, there are others like Kody who have…read moreno clue how the Massachusetts laws work. You cannot show an apartment just because you gave "24 hour notice". The law dictates that the landlord or realtor has to work with the tenant; it does not give them absolute right of entry, just because the lease says so. Kody did not knock and used a key to get into our apartment. The crappy realtors should use their brain for a second and think whether that makes sense. If they were the tenant and their landlord supposedly gave them notice but they didn't see it, etc, would they think it's reasonable for the landlord to enter?

Chris was so helpful! He helped us find a great unit in under 12 hours. Thanks, Chris!read more

We have had the pleasure of working Stephanie twice now. The first time was back in 2012 when we…read morerented out a gorgeous apartment in Malden. She was extremely helpful and a joy to work with. Stephanie was thorough and easily guided us through the entire process. We left Massachusetts in 2016 and decided to return back in 2018 (no place like home). We reached back out to Stephanie and Elite Apartments. And, Stephanie and her team were able to find us a comparable property to our 2012 rental. They were all kind and very patient with us. The pictures truly reflected the apartment (as they did back in 2012) and they worked with us from the start to end to ensure a smooth and painless move into our apartment. Extremely grateful to Stephanie, her team and John for what they have done for us thus far. John (owner) is available for any and all apartment related issues, responds quickly to all requests and is just a good person who cares about his property and tenants. We have lucked out twice with Elite Apartment Rentals and grateful to have met and worked with Stephane back in 2012 and now in 2018.

Left with no other option, I am writing this review to let you know the way we have been treated…read moreby this business; so that you know what you are getting yourselves into... We had used the service to rent an apartment in Malden. Unfortunately, the service is completely non trustworthy. The realtor is very nice, polite and friendly and showed us an apartment that was under renovation. She convinced us that we will get exactly what we have been promised. We payed all the money including the fees of realtor (her). We were promised to get hardwood flooring however disappointingly, instead we got carpeted apartment. She did nothing to help us although we payed all her fee. Secondly, she completely MISLEAD us about the hygiene condition of the place. Since, we saw a review on yelp that pointed about the infestation of mice / Roaches at the place we were about to rent, We asked her directly if the place has any such condition. With all her confidence she convinced us that the place is free of any problem. We moved in and found a lot of mice and roaches !!! We emailed her about the situation but she never contacted us back. So now we stuck until our lease is over ! My sincere advice is to not use the service. Neither they keep their words nor they are responsible for any promise they make.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!