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    Charlesbank Estates

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    Windsor Village at Waltham

    Windsor Village at Waltham

    (80 reviews)

    Was here for a tour so this is a review of the tour experience and of the space we toured. We…read morearrived at 4:29 pm for a 4:30 pm, early but not unreasonable. The office team was unprepared and for some reason, rolled their eyes at me and my partner for asking for our scheduled tour. Before heading out of the leasing office, our tour guide and the other woman in the office were laughing and making fun behind the backs of another group that came to tour which felt wrong. I didn't feel comfortable with that. We leave the office for the tour and our guide does not talk to us and is 50 feet ahead of us without turning around to make sure we were following alright. Then, we get inside the unit and she immediately gets on her phone. Whenever we had questions about the closet or appliances, she seemed annoyed and gave very vague answers. The space itself was clean but the ceilings felt really low which made the space feel smaller. The place was also very hilly with lots of stairs to get to the fitness center, etc. Parking was affordable compared to other places we toured at first car free and 85 for second car. Decent space but I really did not enjoy the experience of interacting with the office so it'll be a no for me. To top all this off, I keep getting automated emails saying I missed my tour appointment and that they'd love to show the space to me. Guess the office never even bothered to check me in.

    I would strongly caution anyone considering living here. We have experienced a severe and ongoing…read moremouse infestation that management has failed to properly resolve. We have seen multiple mice daily, including mice running rampant throughout the apartment, climbing on furniture, getting into food, and even being found in beds while our children were sleeping. This is completely unacceptable and has made the apartment feel unsafe and unsanitary. Despite repeated reports, videos, and evidence of the infestation, management has not taken effective action to fix the problem, yet still expects tenants to continue paying full rent while living in these conditions. Snacks and pantry items have been eaten through and contaminated, and we have had to constantly worry about the health and safety of our family. In addition to the pest issues, appliances in the apartment constantly break down and are not repaired in a timely or reliable manner, adding even more stress to an already terrible living situation. To make matters worse, after we contacted the city regarding the unsanitary living conditions, management escalated the situation by involving legal representation instead of working toward a reasonable solution for their tenants. Overall, this has been an extremely disappointing and stressful experience. Tenants deserve to live in safe, sanitary housing, and unfortunately that has not been our experience here. Please think twice before moving here. Paying 4000k a month to live with mice LOVE THAT FOR US!

    River Birch at Watertown

    River Birch at Watertown

    (11 reviews)

    Bell Watertown is a wonderful place to live. We moved here from Arkansas. The staff was extremely…read morehelpful with the entire move. They coordinated everything over the phone with us. We had never seen the apartment before moving, and were not disappointed. The community offers a ton of amenities. They have a pool, grills, fire pit, club house, yoga room, gym, dog park, business center, media room, bike storage, the list goes on. The dog park has been a major benefit. It creates great sense of community. Loving here with no friends, the dog park made me feel right at home. I met my now best friends there. I even threw a birthday party for my dog and had almost 20 people show up. The office staff had been extremely helpful. I recently transitioned to a work from home job. The office was great with letting me use the business center for some training I had, which made life much easier for me instead of having to find some random hotel conference room for training. They have always made me feel right at home. The maintenance is fantastic. It feel like things sometimes get fixed even before they break. The service is quick and painless. Rarely even realize they were in here until I finally see what was broken was fixed. They maintain the property very well. They change out the plants seasonally and make the apartment so welcoming. They are very open to suggestions. When the community requested lights at the dog park or the awning at the dog park, management listened. It was completed and made it easier for the community to use the park. Which is great for the pups that will only go in the park. I have been extremely pleased with everything. I would highly recommend Bell Watertown to anyone. Especially people moving form out of state. It is a great community to ease the adjustment into Boston/Massachusetts.

    The tour was very helpful and informative. Definitely on the top of our list as a possible new…read morelocation.

    The Merc - Water stain

    The Merc

    (32 reviews)

    The Merc wouldn't be the amazing place that it is to live at without Brenda Bellavia! Mrs. Bellavia…read moreis an outstanding leasing specialist and staff member of the Merc! Whenever I have had an issue with the small things, she has acted quickly to resolve the situation. As a small example, the other day she personally delivered a package to me after it had been wrongly delivered by UPS on Saturday morning. There are honestly not enough great things to say about Brenda! One of the key reasons why I stay at the Merc is because of her personal care and consideration. The Merc would not be the Merc without Brenda!

    Just want to summarize some things:…read more Zero air flow inside or outside the apartments. It's like living in a tomb. Sound insulation between apartments is non-existent. The building is at the corner of Main & Moody and the lack of sound insulation includes street noise. The kitchen sink does not have a spray, just a plain old faucet. Very few apartments have closet doors. Garage is only accessible for Buildings B & C. Management is very dictatorial; the staff reflects this. The building has settled with the ensuing issues. They don't change air filters in apartment often enough. It was only changed once in the year that I was there. There is enough parking for people who have a car. Some speed bumps were removed during the garage construction in 2024. The 70 bus is right there as is Commuter Rail to NORTH Station (minimal service on weekends). Lots of restaurants around; walking distance to Hannaford. The gym is good.

    Radius Apartments by Greystar

    Radius Apartments by Greystar

    (7 reviews)

    Beautiful apartments in close proximity to Boston! Spacious layouts with in unit laundry. The 24/7…read morefitness center is great and never crowded. I love the roof deck in the summertime and how close we are to the Charles River and Arsenal Yards plaza too! Highly recommend looking here for your next apartment home!

    I moved here last year during the pandemic and enjoyed it so far!…read more Pros: 1. Awesome management team - Shannon and Jackie are amazing and super helpful! They are always coming up with new ideas and ways to engage the community. They're the most friendly and helpful management team I've ever seen after 14 years of apartment living. 2. Great amenities and new building - the amenities (6th floor rooftop deck and gym, as well as various seating areas and lounges) are top notch and well maintained. 3. Good value - considering the location, age of the building and amenities available, I thought it was a good value compared to the other luxury apartment complexes in Boston. Cons: 1. Poor flooring - for whatever reason, the flooring in the units is very thin. I've never had noise issues before until I live in this building. If you have an upstairs neighbor who is a stomper like I do, then you're pretty much screwed as you'll hear considerable noise and vibration whenever they walk around their apartment. 2. Traffic noise is sometime excessive - unfortunately, the building's location (right beside a major intersection) means that sirens and auto noise (i.e. honks and truck exhausts) are frequent throughout the day and loud enough to penetrate the windows. Thankfully, traffic dies down in the morning and evening, so it isn't such a big deal I'd say if you can get a top floor, inner unit (i.e. not facing Leo M Birmingham Parkway), then this apartment complex is most likely one of the best places to live in Boston!

    Charlesbank Estates - apartments - Updated May 2026

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