Terrible, gave him a deposit on July 26, 2017 and received finished product, slip covers for two…read morechairs with arm covers, on June 9, 2018. He returned calls but NEVER reached out to me regarding the RIDICULOUS delay.

From the owner: Qua;ity Upholstery. Full service shop at home business. Servicing residential and commercial…read moreclients. We offer Upholsterywork, antique restoration, slipcovers, cushion refills, frame and spring repair, fine woodwork repair. Serving the Cape Cod area for over 30 years

Twice I did business with him. Always found him to be nasty. This time…read more he lost my number. I called left a message looking for my cushions after a few weeks. Got a call back a couple days later saying they lost my number and it was good I called. Then said they can't sew the fabric because the seam didn't hold. When could I pick it up. I said in a few days. Got a call back a day or so later complaining I had not picked it up. Went to collect it in day three and all he said it's good to have it out of the way. The suggestion being I was unresponsive to his request I pick up. Tons of others around. Don't bother with this guy.

From the owner: Qua;ity Upholstery. Full service shop at home business. Servicing residential and commercial…read moreclients. We offer Upholsterywork, antique restoration, slipcovers, cushion refills, frame and spring repair, fine woodwork repair. Serving the Cape Cod area for over 30 years

I purchased a retractable awning from Ocean Tailors about 6 years ago. At the time, I was very…read moreimpressed with their product, professionalism and quality of installation and service. The electric awning worked perfectly for us since then until just recently, when the extending and closing mechanism seemed to develop a mind of its own. I believe the true measure of a company's character is the after-sales response to a reported problem. Sandy was every bit as accommodating and attentive to my issue as if she was on the cusp of a major new sale. My calls were promptly and graciously returned, and as they did the trouble-shooting, I was kept informed of the status and next steps. An on-site service was required, and the team arrived as scheduled and could not have been more professional. The problem was resolved within 3 days of being reported to Ocean Tailors! There are many retractable awnings on the market; but if you want top quality in both product and service, Ocean Tailors can't be beat! I am one happy long-time customer!

From the owner: Awnings for your business, home, deck or patio. These include retractable or welded frame awnings,…read moremotorized or manual. Ask us about our annual seasonal services which can include, cleaning, repairs or replacement. If you'd like to enclosure you outdoor space we have roll down clear, mesh or glass porch enclosure products to compliment your awning, porch or patio. If you have an outdoor kitchen or fire pit or cushioned seating area, we'd be glad to make a custom high wind resistant canvas covers or Marine Grade cushions to protect your investments from the Cape Cod environment. Our on-site sewing workroom can make custom boat canvas and cushions or repair, restitch and clean what existing boat canvas. Please call or visit our website.

Buyer Beware: Louise did only a fair-to-middling job for me. Upon completion, she requested payment…read morebefore I had seen the work up close and when I told her as much she said she was on her way out and had somewhere she had to be but, not to worry, if anything was wrong, she would make it right. Trusting her friendly manner and wishing to accommodate her busy schedule, I left and later found several errors in her sewing. When I asked her if she would please fix them, her formerly-friendly tone quickly went from warm to brittle and unpleasant. She did not stand by her work and I was out $$. It was frustrating and I felt foolish for not insisting on checking the items over before cash was exchanged. (Lesson learned!) My advice: Use her only if you must (ie: if no one else is available) and be sure to thoroughly check her work before you pay her.

This place seems to be a well run one woman show. I purchased a comforting blanket for my dog. He…read moreloved it only thing was the zipper was broke when I received it. It took for ever to get I think it came pony express. Any who it was ruined. So I reached out to Louise who is still sewing she said drop it off when I can so I did. I kid you not she called me 5 minutes after I dropped it and asked if I would like Velcro because she thought the zipper was a bad design for this blanket. I said sure why not. 45 minutes later she calls me back all set you can come get it. The price was half of what I thought it might of been (BONUS).I can't think of better service than this. And the Velcro works great