Loved the condo! It was clean, everything we needed was available and the view of the gulf was…read morespectacular! We will book with them again.

Exterior filled with rust running down everywhere. Exterior light was rusted out and interior…read moreelectrical exposed. Black and orange mold everywhere. One tub wouldn't drain the other tub wouldn't stop the water for a bath. Propane tank had an 1/8 of gas in it. Ac wouldn't work and got up to 81F because they didn't even have batteries in the thermostat. A cleaning crew, a plumber, and a ac service man all had to come the day we checked in. No discount or refund offered. Seems like a like of leadership at the top for the house inspectors to come in and say everything is good during check in. I guess they just overlook the mold and ceiling falling in. Ownership doesn't put a dollar back into the house, needs some TLC. I will post the pictures of the attic full of black mold after I show it to my lawyers if they can't do the right thing.

I wanted to share my recent experience with Gulf Coast Rentals to help others avoid a similar…read moresituation. I rented a condo in Sanibel through AirBnB, and just five days before my trip, I noticed a new review on the listing that said, "We are still suffering from all the bed bug bites!" Alarmed, I immediately contacted Gulf Coast Rentals to cancel and requested a full refund. They responded, claiming they had taken care of the issue but instructed me to cancel through the AirBnB site. Following their guidance, I did so, but was only refunded 30% of the total amount. Frustrated, I reached out to Gulf Coast Rentals again, but this time they completely ghosted me. They kept $709 of my money and offered no resolution. I contacted AirBnB for assistance, and they reached out to Gulf Coast Rentals on my behalf, but Gulf Coast Rentals still refused to issue a refund. This is completely unacceptable. Not only did they keep my money without providing any resolution, but they also failed to communicate or offer any alternative solutions. I trusted that they would address the issue responsibly, but unfortunately, that was not the case. I hope this serves as a warning to anyone considering renting through Gulf Coast Rentals. Please be cautious and consider other options to avoid a similar experience. Just in case anyone needs to know: The unit was Sanibel Siesta on the Beach unit 103 in Sanibel.

The rental had ROACHES, was dirty when we arrived, and the management company gave awful customer…read moreservice. Shorter version: We had a dirty unit on our arrival and a ROACH infestation throughout our time and their lack of concern and customer service was atrocious. We ended up cutting our long-awaited vacation short and missing out on the one chance we had to enjoy the beach this year. Long version: We rented Barrier Dunes 72 /406, Cape San Blas Townhome for a 2-week vacation. Townhome was dirty on our arrival and there was a roach infestation in the kitchen. After driving 8.5 hours with young children this is what we arrived to and in spite of calling the after hours line no one responded. We were up until 2am on our first night of "vacation" cleaning the home and washing all of the linens so we could get some sleep. We spoke with the property management company the next morning, but the entire area was booked solid so there was nowhere else that they could move us to so that we could save our 2-week vacation rental. The receptionist sent out an exterminator and cleaning crew so that is how we spent day one of our vacation. The office manager, Adam, called us the next day (Monday). He lied and said he was the owner. He told us they would comp back the cleaning fee (since we cleaned our own unit) and then 3 of our 14 day stay (since we lost the first few days of our vacation due to the exterminator/cleaning company returning to the unit and then us desperately trying to search for another place to go with awful, slow and spotty wi-fi and cell service). When we challenged that this was the best they could do, he was rude and unprofessional telling us "he was tired of hearing about it [the roach issue]" and since they sent out the exterminator there was "nothing else they could do for us". Since the roaches were isolated to the kitchen area we tried to make it work since our kids were devastated to return home but we were frustrated and felt stuck. Four days later, after multiple requests on our end, the actual owner, Jeri, got involved and we were hopeful she could help out since paying full price for 11 of the 14 days with a kitchen crawling with roaches was a horrid way to respond to a family who had, literally, no other options. She was empathic over the phone. However, in the end what her manager had offered us was "all they could do". We left at the end of week one and in spite of them spraying the unit twice during our first week there (and interrupting the one beach day we got to enjoy), on our seventh day the roaches were still actively crawling all over the kitchen. The owner told us, "Well, the roaches are there but they are dying!". They refunded our second week but still charged us nearly $1000 for our first week of fighting off roaches in our kitchen at every meal, where the first 2.5 days were, literally, spent in our unit because we were cleaning it or having professional exterminator/cleaning crews deep cleaning dead roach parts out of the kitchen, or searching (in vain) for anywhere else we could go to save our family's 2-week vacation. We never got to relax and enjoy the beach and amenities. Each day/night we were stressed as we dealt with roaches and then poor customer service frustrations. I emailed photos/videos and details to the property management company but they were dismissed. Attached is a photo collage but we have videos on our last day as a very-alive roach scurried around the counter as I tried to make our breakfast. Disgusting! For over 13 years we have rented properties from owners and property management companies and have never had a roach infestation issue. But to top it off, the lack of customer service and care for our vacation nightmare from Gulf Coast Vacation Rentals made for the worst vacation experience our family has ever had. If your unit has any issues, beware. They are not about making it right and truly serving their customers. If they really cared about their customer's experience they would have been horrified that this was our vacation experience and would have refunded us 100% of our costs since this was hardly a vacation for us as we were swatting away roaches to make our meals, had to wash everything every time we used it, and had to store most of our belongings in our vehicle to avoid bringing back roaches to our home. If you want a company that will look out for their renters and take care of them when they walk into a vacation nightmare, then look elsewhere.

Unfortunately, our experience was not like other reviews. We had Bedbugs. (Photos and video below.)…read moreWe were moved to a different Bungalow, but the staff didn't seem concerned with the issue at all. In fact, no one even apologized for our nightmare or offered to assist us, besides moving our luggage. If you have ever been faced with Bedbugs (this was our very first experience) then you will know the nightmare that we had, and are still going through 5 weeks post vacation.) Bedbugs aside, this place is disappointing to say the least. The website states "luxury vacation". This place has ZERO luxury. It is best described as rustic camping on the beach on an island. No restaurants, no bars, barely any staff, FILTHY rooms! (After we were reassigned a new bungalow, I spent 8 hours cleaning it.) The owner asked why we stayed if our experience was so bad. Let's remember that we are on an Island!!! We took a plane, and then It took us 6 hours to get there by boat! We don't have a car, and we don't have anywhere else to go! We didn't have a lot of options being part of a group. Also worth noting, the bungalow that we were reassigned to didn't even have running water in one of the bathrooms. We were told that this is a common problem on the island and nothing can be done! So we all had to share one small bathroom!!! For $850 night, we expected running water and clean rooms. After a 4 week battle we were refunded half of our money. That means the other half of our money went to pay for a filthy bungalow and one non usable master bathroom. So if you want a rustic beach vacation with no amenities, little staff, a dirty rental, and bedbugs, then this is the vacation spot for you! Just remember to bring your own cleaning supplies!

Blacks Island was very nice. We went as part of a reunion/birthday celebration. The owner Scott was…read morethere and made sure we had a great time. We were able to fish, boat to anywhere we wanted to go and hang by the pool. The only way to get there is by boat or helicopter which makes it feel very private and relaxing. It's very close to Port St. Joe. The rooms are well equipped with a full kitchen. Perfect for two couples or families.

We rented a condo from schulstadt rentals for my family vacation and everything was so smooth all…read morethe details Teresa took care of Kendall was very professional I have never seen a condo so clean it had everything that you could need while on vacation we will definitely be returning they did an awesome job taking care of her every needs recommendations Etc thank you again to Teresa and Kendal and Amanda. Dallas Kriss

Outstanding experience. Traveled with kids and grandchildren. We had received instructions prior…read moreto our arrival that included the door combination. We were able to arrive and immediately enter our unit without having to "check-in". Upon entering the unit, it was clean and they had a nice book with how to access the WiFi and other questions we might have encountered. We were able to settle in quickly. The view is beyond amazing. The amenities we used were great, but we did not have a chance to use half of what is offered at the resort. They were professional and made sure to respond to questions. I would highly recommend.

My husband and I stayed at the Sol Seaker in SGI, FL via Collins Vacation Rentals, Inc. from…read more4/18/26-4/25/26 and we loved the house and how it is located so close to the ocean. This home has a minimalist, functional, open, and cozy design with thoughtful touches having renters in mind. The common area is very comfortable. The deck with the ocean front view is huge and wonderful. The boardwalk and outdoor shower are wonderful. Having said all that, we hope that Collins will take care of the issues which we reported as we checked out because it is obvious that this home has been NEGLECTED. The property gets 4 out of 5 stars but Collins gets 2 out of 5. Door handle to the deck was broken, fell off the door, and bottom of that door does not close all the way. Main entrance lock is loose and temperamental. In several places the floor is missing grout between tiles and several tiles are broken which could potentially be a hazard, and as water may get into those holes in the floor then more issues will result from that. Kitchen needs caulk including around the sink and outlets. Ants and flying ants or termites, we were not sure, came in through the edge of the outlet to the right of the fridge the first few days but using essential oils helped to deter that. There are several loose electrical outlets which will not hold whatever you need to plug in. All mattresses in the home are extremely hard which prevented us from getting a good night's sleep. Pillows in the bedrooms are flat and unsupportive. Screen is ripped open in some of the holes in the eaves outside which would allow pests to get in. Light in the primary shower flickers off at times while in use. Of concern is that I submitted my review on the Collins website for this property on 5/5/2026 and it has yet to show up on their website. Seems dishonest to me. I really appreciate Laquesha, the Guest Services Manager, calling me back yesterday to explain things. It's hard for them to get approval from guests to get into a property to do repairs/maintenance when people like me don't report issues until the end of our stay. I had reasons why but I can understand her position. At the same time, there should be a process whereby they schedule a period of time during slow season to do thorough inspection and perform repairs/upkeep. She also explained that they only have 1 person handling the reviews and there's a backlog. I told her that this house has been with them for years and there's only 6 reviews which is strange. Are they screening reviews?

ZERO stars. awful management. booked a 7 night stay at catch of the bay. Should be renamed to…read moreroaches of the bay. i notified them the morning after we arrived that there were roaches running around the night we checked in. the Guest services manager, LaKisha, whom I spoke with numerous times attempted to gas light and make excuse; being that the stay was already paid for, I tried to patiently allow her to satisfactorily resolve the issue or refund us or move us to a different location. None of which she did. Do not book anything with Collins Vacation Rentals. After refusing to accept 10% as a discount and stay in the roach hous, we were told we needed to leave and given 3 1/2 Hours to do so at our own expens. Now the company is trying to fight me against the disputes I filed with the bank and CC company. I will likely have to sue them; I did record the phone calls I had with LaKisha and documented the roaches in video and photos. I hope they clean up their act and stop abusing their customers

This cozy, spacious spot is amazing! We celebrated my daughter's birthday here with food and fun…read morein the carport area and we immensely enjoyed our stay. The breathtaking beach view is just a five minute walk away. We spotted numerous sea creatures and enjoyed walking along the white sand. If you are looking for a quiet, serene getaway, this is your spot!

From the owner: Plan your next vacation now for the gorgeous Florida Gulf Coast. This vacation rental will sleep 6…read morepeople in 3 bedrooms and has a full kitchen, screened porch, walk to a nearly private beach and a shared pool just a short drive away. There are numerous activities nearby such as viewing Wakulla Springs, the Florida Caverns, Falling Waters State Park, and charter fishing trips available. Eat in (prepare dinner on the gas grill), or find a nearby restaurant featuring fresh Florida seafood or your own favorite.