Our technician, Nate, was pleasant thorough and discovered the hidden reason that caused our dryers…read moreto not function and also when he got it operating as to why the heating unit was not functioning properly. This resulted in us not needing major repairs. The thanks and kudos to both Cal and Nate.

This is the most incredible young man that knows his business and will go above and beyond to get…read moreyour needs met and then some. He is punctual and very conscientious and without a doubt most professional and caring. If all business were run like his the world would be a better place without a doubt. Please run to him for help when you need your dryer vent services. Don't hesitate doing this. His rates are reasonable and he doesn't delay getting to you in a timely manner and his work is superb. Thank you Nick. Sue Pearce

These folks are fantastic. Requested a quote via Yelp for dryer vent and duct cleaning, and they…read moreresponded immediately and were very professional. They didn't pressure me and they didn't demand a phone call or visit just for the right to talk to them (like some of the other similar businesses in the area do), which I greatly appreciated. The guy who showed up to do the job, Tyler, was very thorough and professional. They even texted me a photo of him as he was on his way. Highly recommend this business.

Aire Serv of Coastal Carolina is top notch!! Quick response on service calls and repairs. Casey is…read morean exceptional Service Technician. Their maintenance saves you money on all repairs.

Absolutely fantastic! very quick, clear, and easy communication with the owner when scheduling the…read morework. I was under a time crunch and they were able to come within my time frame, even arriving early! totally explained to me what they were doing, were respectful and thorough in my home while working, and totally cleaned up after themselves. The air in my house already feels better. Highly recommend this local company!!!

From the owner: We specialize in air duct and dryer vent cleanings. Dust and debris in the air ducts can actually…read morelead to poor indoor air quality —and even worse, this can trigger allergies and asthma attacks. The solution? Regularly schedule professional cleanings of your air ducts so you can breathe easily.

Robert and Justin representing Stanley Steemer of Hampstead/Wilmington, NC. Cleaned our duct work…read moretoday. They were efficient, polite and very respectful of my wife and myself. although the cost seems a bit pricy we were satisfied that there is no dirt, dust or mold in our HVAC system. Thank you guys for a job well done Howard Orr

I dont like leaving bad reviews but I've given the company a chance to resolve issues and they…read moredidn't. We called for kitchen tile and grout cleaning. Service actually didn't clean the grout nearly to the clean we know is possible. Price also seemed excessive. About a month later we had people tell us we should reach out to company because house is unoccupied and still not ok.. So we did. We got told it was a month and a few days so no possible revisit. We had injuries and disabilities preventing us from doing it, and are selling, so we again paid. This time though, my husband has had a new diagnosis of myasthenia gravis at 70 and fell twice in front of them and clearly needed help. The techs ended the cleaning by telling him that they created work for my disabled husband by not replacing rug under kitchen table and chairs and that we'd have to do it. No one told us this before servicing. They knew this was not possible for him to do. I called the company and told them our concerns and that there'd be an open house the following weekend and manager albeit unsympathetic, said he'd get someone there by Friday and still had door code. Open house occurred Sunday and rugs were not put back as promised. Our realtor lady had to do it. Floor showed areas of lighter and darker grout which is worse than just being dirty . Never again. Next comes the vent cleaning that was done in between floor cleanings. They said they'd be out for an estimate. We arranged to be there even though my husband had just gotten discharged from hospital. We were on our way there when we got a call from them and a sales guy explained that they don't do in person quotes anymore and just wanted me to say all of the air return sizes and number of vents in our home. How the hell can I do that out of my head?? I asked. He said it was an estimate but exact number of vents and air return sizes would be done by tech and price would be adjusted. $1400 we were quoted. The following week, the code was given. Tech arrived and wouldn't start service unless paid in advance. I explained that we didn't have a price only an estimate. He demanded payment and said our quote was the price. I explained that when asked for number of vents I over estimated so I'd get a quote higher than expected and not be surprised by actual quote. He said the price was the price. $1400 to start vent cleaning. I asked what if those numbers were way off? He said he'd throw in a dryer vent cleaning or something. I told him we paid for that already in the quote. He said hed figure out something. Due to hospitalizations we were not able to be there and reluctantly paid. How good of job?? I have no idea. We asked how many actual vents there were and he said he'd throw never counted because it didn't matter. The price was the price. We had 22 vents, not 30 we now found out. We also paid for deodorant in vents. We don't know if that was actually done or not. I kid you not it smelled worse after vent cleaning than before. Can I blame tech? Officially no. But vent cleaning sure wasn't what we expected nor did we expect to get manipulated into accepting an estimate as actual price. We would not have done it if we knew in advance. We will never use Stanley steamer again and fair warning to anyone with disabilities.. they will make work for you instead of helping you! I would have been better off on my hands and knees scrubbing grout with my back injury than all the work and driving they created for us.

I could not have asked for a better experience. Lou was professional fair and did an amazing job. I…read morewill definitely use him again.

Lou did an excellent job on my carpets. He was very professional and accommodating. Even after…read moregetting into a car accident, he made sure to contact me and re-schedule at my convenience. Very responsive and easy to work with. I highly recommend!

My clothes were coming out of the dryer Smelling terrible. I called John and he came out today and…read morecleaned my dryer vent in the laundry room as well as on the roof. He was very friendly, and did a great job! He provides before and after videos of the cleaning too. The price was reasonable, and he sends a reminder when it's time to get them done again. I was thrilled to get an appointment the same day I called. Highly recommend him.

Very thorough efficient. Explained the whole procedure. Took pictures of dryer vent before and…read moreafter.

I recently had the pleasure of working with NC Heating & Air company and I cannot recommend them…read moreenough. Nick, the owner, is not only a great guy, but also extremely knowledgeable in his field. What truly sets his company apart is Nick's possession of THREE contractor licenses in the state. This level of expertise and professionalism is evident in every aspect of his work. Nick is a respectful, loyal, and detail, oriented professional who goes above and beyond to ensure customer satisfaction. I've seen him work at residential homes, and our family diner, both perfecting and taking his time to help me understand what is going on. He cares about his work and cares about his customers, which is hard to come by these days. If you're looking for a reliable and top-notch HVAC company, look no further than NC Heating and Air company five stars all the way!

From the owner: Anyone seeking experienced professional HVAC services look no further, we will handle any job with…read morethe highest level of detail and quality workmanship. Trade accolades include: • Associate in Applied Science Degree (HVAC/R Technology) from Wake Tech Community College in Raleigh, NC. • Residential HVAC mechanical contractor license • Commercial HVAC mechanical contractor license • Electrical contractor license • EPA Universal Certification • DUKE Energy Trade Ally registered contractor • Mitsubishi Diamond Dealer • 15+ years field experience I’m proficient in every brand of equipment from older systems to latest technology in communicating inverter equipment. I’m very knowledgeable in service, design, installation and indoor air quality. I run every service call myself and onsite every replacement job. Give me a call I’d be happy to help.