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    Capewood Pool

    4.0 (2 reviews)
    Open 11:00 am - 9:00 pm

    Capewood Pool Photos

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    Recommended Reviews - Capewood Pool

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    2 years ago

    What a great neighborhood asset. The pool and the grounds around it are beautiful. The picnic areas are well kept and inviting

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    14 years ago

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    Ask the Community - Capewood Pool

    Is open to everyone?

    Residents who fall in the Northwood Park Improvement Association No. 3 (located in North San Jose) pay an annual HOA for access to the pool. Outside membership is granted by lottery and with a fee of $500 for the year. If you would like more… 

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    Villa Sport Athletic Club - San Jose

    Villa Sport Athletic Club - San Jose

    3.5
    (478 reviews)
    1.9 mi
    Budget friendly
    Kid friendly

    I would like to sincerely recognize Erika at VillaSport for her outstanding customer service…read more After a very frustrating earlier interaction, Erika took the time to carefully listen to our situation and thoroughly review all the documents we already had on file. She approached the issue with patience, professionalism, and genuine care, making sure she fully understood the details before providing guidance. She did not rely on assumptions or personal judgment, but instead followed a clear and consistent process. Because of her attentive and responsible approach, we were able to complete our membership registration smoothly and without further complications. What stood out most was her respectful and warm attitude toward my elderly father. She was kind, considerate, and even greeted him in Chinese, which made him feel truly welcomed and deeply moved. This small gesture had a big emotional impact on our family. Erika treated us with respect, trust, and dignity throughout the entire process. Her professionalism and empathy are exactly what customer service should look like. We are very grateful for her help and support.

    There are far too many managers at this place, and unfortunately, they don't seem to communicate…read morewith each other. One employee tells you one thing, another tells you something completely different, and no one takes responsibility when the information turns out to be wrong. This has happened to us several times, but today was the final straw. We are a family of four--two adults, an older child, and a baby. We've brought our baby to the pool several times without any issues. Then one day, we were suddenly stopped at the front desk and told the baby needed to be registered. That was completely reasonable, and we had no problem doing it. The problem was how it was handled. Our older child had already gone through the gate, while my husband had to come back because the baby and I weren't allowed in. We asked if we could at least go get our child first, but we were told no--we had to complete the registration before anyone could enter. Our family was split up, and our young child was left inside by herself. It was an incredibly stressful and unnecessary situation. We spent about 20 minutes filling out paperwork while standing there with a baby in a stroller. The employee repeatedly assured us that everything was taken care of and that we would never have to do it again. Two weeks later, we were stopped again. This time we were told that what we had completed wasn't even a registration--it was just a guest form. In other words, we had wasted 20 minutes because an employee gave us incorrect information, and now we were expected to start the entire process over again. No apology, no accountability, just more inconvenience for us. Mistakes happen, but what matters is how they're handled. At this facility, the burden always seems to fall on the customer, even when the mistake was entirely theirs. That was enough for us. We decided to cancel our membership and switch to the YMCA instead. We value businesses that respect their customers' time and take responsibility when they make mistakes. Unfortunately, this place has shown us neither.

    Photos
    Family-friendly activities, free food and of course Hard Hat Tours at our Fall Fest!
    Family-friendly activities, free food and of course Hard Hat Tours at our Fall Fest!
    Just try it classes at our Fall Fest and Open House!
    Just try it classes at our Fall Fest and Open House!
    Our Comfy VillaCafé Lounge

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    Our Comfy VillaCafé Lounge
    Aqua Blue Swimming Pools

    Aqua Blue Swimming Pools

    3.7
    (14 reviews)
    4.1 mi
    Locally owned & operated
    Certified professionals

    What a terrific experience it's been to work with Ernesto and his crew. They are as professional as…read morethey come in my opinion. We had our pool redone including a new heater. I got quotes from two other outfits and by far they were the most reasonable. They did the job on budget and on time and the pool looks great. Would highly recommend Aqua Blue. They and the folks they recommend and work with are excellent!

    I don't typically write negative reviews, but after spending over $200,000 on our pool, I think…read moreit's important to share our experience for anyone considering Aqua Blue. We selected Aqua Blue because they came highly recommended. They weren't the lowest bidder--in fact, we received less expensive proposals--but we believed we were paying for experience, professionalism, and a well-managed project. That turned out to be an expensive assumption. We were told the project would take about two months. It took closer to seven. Construction delays happen; that's not what this review is about. The real problem was the complete lack of communication and follow-through. We were repeatedly told crews would be onsite, only for no one to appear. Weeks would go by with little progress, and instead of the contractor managing the project, we found ourselves managing the contractor. I also expected far more guidance during the design process. Instead, the answer to most questions was simply, "Whatever you want." While that may sound accommodating, it's not why you hire an experienced pool builder. We wanted professional recommendations based on years of experience. Instead, I often felt like I was serving as both the client and the designer. There were also decisions made without consulting us. Plumbing was rerouted, exposed hoses were added, and other construction choices appeared to be driven by convenience rather than thoughtful design. We even had to push back on the proposed location of the pool equipment because it prioritized permitting convenience over the appearance and functionality of our backyard. Project planning was equally frustrating. We'd routinely receive notice the day before an inspection that we suddenly needed a gate installed, a pathway prepared, or other work completed immediately. None of these requirements were surprises to the contractor--they were simply surprises to us. One discovery after construction was particularly disappointing. During our landscaping project, our contractor uncovered large amounts of hardened concrete buried throughout the yard from the pool construction. Instead of being removed, leftover concrete had simply been left underground. Our landscaper had to spend additional time and labor breaking it up before the hardscape could be completed, adding costs that never should have existed in the first place. Apparently, "cleanup" meant covering it with dirt and hoping no one would notice. The biggest disappointment came after the project was finished. When warranty issues arose, I spent nearly four months following up through texts and repeated promises that someone would come out. No one ever did. Eventually, I hired my pool maintenance company to fix the problems at my own expense. A written warranty has little value if no one honors it. To be fair, the finished pool is beautiful. That is the reason this is a two-star review instead of a one-star review. But a pool builder is being hired for much more than the final product. You're also paying for communication, project management, design expertise, accountability, and service after the check clears. Those were the areas where Aqua Blue consistently fell short. If you're considering Aqua Blue, don't just ask to see completed pools. Ask how often you'll receive updates, how change decisions are documented, how warranty claims are handled, and who will actually follow through once the project is complete. Based on our experience, those answers matter every bit as much as the finished pool.

    Photos
    New Pool- Mini Pebble Finish
    New Pool- Mini Pebble Finish
    Aqua Blue Swimming Pools
    Aqua Blue Swimming Pools

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    Capewood Pool - swimmingpools - Updated July 2026

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