same problem as JJ, Eddie Pelfrey, the owner told me he would arrive between 4&6pm, no show, no call. this guy could care less if your AC is out. His works! I did not hear from him for 2 days. I called him, and in true narcissistic manner he tried to make it my fault... after I waited 2 days. beware of Eddie hiding behind an answering service, don't believe him!!! be careful he also hides behind a company in Bastrop with the same name???? read more

This is a great company been around forever actually used to work for this company and the owner and technicians are skilled so definitely look for deals within this company they will definitely get it done for you. read more

Very positive experience. Roger, from Capital Air, came out to our home to fix our furnace during an icestorm. He was here swiftly after we placed the call for service. He was professional, wore a face mask, ensured none of our many cats escaped, explained exactly what he did to fix the problem, and the charges were very reasonable for the work. I will be calling these guys anytime I have an AC or heating issue in my home. read more

Great A/C service! The Technician (James) was very professional and courteous. He answered all of my questions, fixed our air conditioner quickly and at a reasonable price. Our overall experience was amazing! Thank you Capital Air! C. Wagner read more

I realize after having another company out to fix our ac unit the difference between people who fix ac's and people who really care about their customers. This company gets 10 stars from me and there technicians are wonderful. Especially the younger gentleman James. Thanks yall. read more

Our air conditioner went out in the evening in 100 degree weather in Texas. We called the next morning at 8 am and they returned our call within 15 minutes. A tech was at our house by 9:00 am and the air was able to be fixed by 10 am. So thankful for this fast service as we are caring for my father who is 93 years old and can't take the heat. Highly recommend this company. Will use them in the future and recommend to all who ask. read more

We have used this company so.many.times. We have multiple properties around town and have dealt with several other companies and I attest Capital Air (Leander) is by far the best. Their prices are fantastic and I have developed tremendous trust with both Eddie and Chuck which is so hard to earn with me. We are lifetime customers. read more

As a REALTOR, I need to have a strong relationship with my resources for fast information and help for my Clients. Capital Air is my go-to choice each time. I know I can reach the owner via text within a matter of minutes and schedule an appointment within 1-2 days. He is always on time, always honest, and provides excellent customer service. I would recommend Capital Air to anyone, even my own family! read more

Our HVAC system was installed and maintained by Colley Company for 7 years. Last year, Colley Co merged with Capital Air and they took over the inspection and maintenance of the system. When we turned on the a/c this Spring, it did not cool at all. We called Eddie who came out added refrigerant to the unit and put dye in lines to determine where the leak was. The gas was quickly gone, so Eddie ordered a new coil for the unit and a few days later sent one of his technicians out to replace the coil. The technician replaced a fan in the compressor unit, removed the old coil and installed the new one, and refilled the system with refrigerant. It was a 5 hour job, but when he left the a/c was blowing 46 degree air from the vents. We will continue to enjoy the same high level of service from Capital Air as we did before. Thanks, Eddie. read more

This was my first time to use this company and it was a big mistake that I didn't call then years ago to work on my A/C. I have had at least three different A/C repair company's over the years and even had my unit replaced and it still had problem. And of course the ones who installed the new A/C unit wanted to replace items that weren't covered under warranty. Well I got lucky and contacted Capital Air. They came out and identified one problem but I had to call them back out because of other issues. They finally identified the problem I have had for yours with the heat pump. My A/C is now working as it should have been for years. Thanks guys. read more

I would not suggest utilizing these folks, cause their follow up is not so good. I got excuses , I was busy blah blah blah, in a world where there are more ways to communicate than any other time, this is very lame. He said he called but didn't leave a message? Go figure.. some people just have to learn the hard way, the Customer Comes FIRST! Not Them! Yes, his competitor got my business ,they had good follow up. read more

I called Lewis for a free second opinion after Mr.Cool told me I needed a $1400 repair on a 6-year -old unit. Lewis came out to Dripping Springs all the way from Leander and told me I needed to do nothing! He disputed Mr. Cool's claim and said I did not have a leak, nor was the pan rusted through like Brian from Mr. Cool claimed. He could have easily agreed and said I needed a coil replaced and then beaten Mr. Cool's price, but this man has morals and class. He didn't charge me a dime and he took time to explain things to me! If you live in the Austin area and need someone knowledgable and most importantly honest for your AC needs...call Lewis at Capital Air!! By the way, our relocation company later also sent out an HVAC guy to do their own inspection.....this guy also agreed with Lewis that nothing needed to be done at this time. read more

The process went very well for my clients. My clients had just decided to put their house on the market and the day before it was to go active in the Multiple Listing Service my client called me upset that her house was very hot. I contacted Eddie, owner of Capital Air, and asked if there was any way he could get over to them that day. He, as he has always been, was very responsive and made it to their house that day. He took care of the situation and the day ended well with a nice cool house. I have worked with Eddie for about a year now and have called on him many times for clients. He is our preferred HVAC company that my business partner and I send clients, as well as our personal business, to. Eddie is a devoted Christian and has always been fair and honest with our clients, and with us. We will continue to use him for many years to come. He comes HIGHLY recommended! read more

I have been using Capital Air for almost 20 years. Eddie and is staff are knowledgable, reliable and honest. I can text Eddie and he can get someone here the same day most times. Excellent customer service! read more

When I got home after work today, the a/c in the house wasn't blowing cold air. I called Capitol Air to see about getting someone out to provide service, which I figured would be the next day since it was after 6 p.m. when I called. Surprisingly, I got a call back from Eddie, the owner, within about 20 minutes. He came right over and quickly had our 17 year old A/C unit back up and running. He definitely earned a customer with his prompt and friendly service. read more

Our AC went out in late August. Capital Air was one of the companies I called to get a quote. I decided to go with them not because they were the cheapest. They weren't, but the price was very fair, and Eddie was very knowledgable. He took time to look things over thoroughly and to discuss all our options. He was very honest in his assessment of our situation and his recommendations. They also got the job done quickly and professionally. Our AC works great now. I couldn't be happier with Capital Air. read more

Capital air also Brothers (TACLB21190E) provides questionable service. They charged me over $2,000 more to install a unit than it cost them to buy. We had agreed upon a cash discount for the price and understanding the quote was without the cash discount, they refused to provide me any cash discount. After asking the company for over a month to provide information used on a rebate form, I finally contacted national air/heat unit company which emailed information. These problems and answers to questions that turned out to be false - like the SER rating of new unit, why they could not provide certain information, all leads me to believe my old unit did not have holes in the coil. Stay clear of this company as they seem like people willing to install new unit's way above cost, not provide follow up service, and lie about questions you have asked. read more

I am in the process of filing a formal complaint against Capital Air both with TDLR and the BBB. I hired a company to evaluate and assess the HVAC in a home I plan on purchasing. The company I hired provided a detailed analysis and quote which included approximately $2600 worth of repair and replacement parts needed in order to bring the HVAC to proper working order. These were some serious issues which included leaks in both the condenser coil and the plenum. Capital Air was contacted by the seller to come out and determined that NOTHING was wrong with the system and there were NO leaks at all, despite both the home inspector and the company I hired finding otherwise. The owner of the company I hired came out personally to re-evaluate his technicians work and it was found to be accurate and the leaks were confirmed via a leak detection test. These guys obviously do not know what they're doing and should not only be avoided at all cost but should be fully investigated for malpractice. read more