I think they good dealership I like this dealership u can get a car and put ur payment down then…read moreleave off the lot I like this dealership a lot they have good customer service I like that

I went there so stressed out, been in an accident and needing a car asap. They were great, making a…read moremiracle happen is saying the least. Veronica is the best, she worked on this deal for two days and was able to make it happen. And the car has been one of the best cars Ive ever owned, I have nothing but great things to say about this place. It took all of my stress away and left me with hope and being able to breathe again. Thanks again for making my life less stressed and helping me not lose my job. You guys are the best!!

Nothing but good things to say. Best dealership in Dover. If there's a problem, they fix it, and…read moreare always willing to help.

I would only buy from Freedom Rides if you had a gun to your head, even then there is always public…read moretransit. Absolutely the worst customer communication and services I have ever had to deal with in all my car buying history. Left me stranded with multiple mechanical isses, only to stick me with the bill. Only thing you can expect from Freedom Rides is for them to take you for a ride all the way to the cleaners. DO NOT BUY FROM FREEDOM RIDES, you have been warned.

I live in Dover, Delaware and am actively looking for an older mini van in good shape. I stopped at…read more"Freedom Rides" because it was a professional looking place and had a mini van I liked. The mini van was in good condition, well within my budget and I offered the asking price in cash. I was surprised when they said I had to go thru a credit process for a 4-5 year loan. I offered them their asking price of $1500 on their mini van. My offer of cash, didn't motivate them and American dollars couldn't move them to sell this mini van. I am going to share this story with Rick Jensen or Susan Munday at WDEL which is a state wide radio station... to avoid your business because you don't play well with others. Thank you Brian Crowley

Jabi was amazing. With the whole process from me and my husband changing our minds and bringing…read moreother cars from other lots. To finally decide on one with options. This is an amazing place to purchase a car. The owner and staff are willing to go out of their way to help. Will go back again. Thanks so much guys.

Great company. Employees worked around the clock to make sure my truck was ready for the fall and…read morewinter roads.

I'm writing from the viewpoint of a seller. I recently decided to buy a new car, but didn't want…read moreto give away my car to a dealer. After several recommendations, I decided to visit Toddy's to see what they would offer. The owner, who I soon found out was a car expert, told me that he wouldn't give me a price until he took my Prius out for an exhaustive drinking test to see if there were any problems. About 45 minutes later, he returned and told me he was impressed, offered me a good price ,and we agreed to the sale. In brief, he is someone I can highly recommend to anyone looking to buy a used car. He is definitely someone you can trust

I had been looking for a car for a couple weeks when a friend recommended this shop. First off the…read moreowner was not like the pushy sales people I had been dealing with, he was polite and informitive and funny as anything. I test drove a couple cars and asked about the warranty as well as the buy here pay here plan. I was surprised to find no intrest in house financing and no hastle when I said I wanted to sleep on it. Long story short, I'm now the proud owner my car purchased from here. Thank you Philip, I can see why you were recommended to me and I will do the same.

I bought my car from here. They were great!. Treated me like family. I purchased my 2010 Toyota…read morecarolla 5yrs ago, 2 more payments and she's mine. Had minor issues, they fixed it, and I haven't had any problems since. I would definitely purchase another car from them. Not trading in my car though, she's been so good to me....... Thanks to the whole team at Sir Michael's, you guys rock!

Smooth and easy transaction!! Zak and Nate are awesome!! Would do business with again!!!read more

PLACE IS A SCAM. PLEASE DO NOT GO TO THIS SHOP. The staff is incompetent and they will charge…read moreridiculous prices. Please read other customers reviews if you arent sure. Took my car here for a check engine light after pep boys told me a solenoid needed to be replaced and they couldnt do it. The owner Chris re-diagnosed the the problem and agreed a solenoid needed to be replaced. He charged me almost $800 dollars and when I picked the car up the check engine light was still on and I now had a completely flat tire. Chris tried to tell me the tire was probably already leaking before I dropped it off despite me having driven hundreds of miles with no issues over the last several weeks. We then discovered there was a nail now in the tire that one of his employees had driven over in their parking lot. They patched the tire and told me they would fix the problem. Chris calls me 2 days later saying now he thinks its just the wiring but it will cost another $600 dollars to fix. He stated its not his fault he didnt fix the problem correctly the first time since "I told him to fix the solenoid" even though he called me and said he diagnosed that as the problem as well. He finally fixed a wiring issue after a week of working on the car and charged an additional $600 because he could figure out the problem the first time. The professional thing to do would have been to correctly diagnose and fix the problem the first time like a competent mechanic instead of becoming defensive and blaming the customer and the charging them twice for your own incompetence. If I could give 0 stars I would TLDR: I asked this guy to fix a check engine light. He couldnt figure out the problem, blamed me, popped one of my tires and charged me twice. I will never go back. Please do not waste your money here.

Took my car to hopefully get it fixed. Was told it couldn't be fixed. Didn't change me anything…read more Was able to find another mechanic that was able to diagnose and fix the problem

Good afternoon, I…read morewent to Hertrich Nissan in Dover, on Monday, May 25, 2026. When I entered the dealership, I was meet with extreme professionalism by Mr. Nilesh, who I may add was very nice and polite. I explain to him what I was looking for and he accommodated me with everything I needed and wanted. It was a pleasure to have been meet with the respect I was given. If you're in the market for a new / used car I highly recommend that you go, see Mr. Nilesh to accomplish your goal in getting what you need and want.

WARNING: HERTRICH NISSAN OF DOVER…read more Hertrich Nissan of Dover replaced the engine in my 2019 Nissan Titan in Dec 2024. Now the valve cover and timing cover gaskets are leaking due to their work, and they refuse to fix it. I spoke with Micheal, the General Manager, who was rude and dismissive. I also wrote directly to owner Fred Hertrich, but he has never contacted me and keeps passing me back to the same manager. Posting this to warn others: this dealership does not stand behind their work. Think twice before going here.

The staff is top notch and very accommodating! They ordered me a brand new 2023 Yukon Denali to my…read morespecifications. Unlike other dealerships who wanted to charge 10, 20 or 30 over sticker I paid not a penny more than MSRP. My trade-in value was very fair and in fact more than I was expecting. The customer service I received was fantastic including calls and texts prior to my arrival. The car was fully ready for me when I arrived to seal the deal. I have never been treated so well by a dealership and will definitely be back in 3 years when it's time to do it again. Thank you so much!

My car was towed there more than 3 weeks ago for damage to the bumper and muffler from an accident…read morethat wasn't my fault. The parts were ordered and on site 2 weeks ago and i was promised as soon as the parts arrived I'd have my car in a few days. Now 2+ weeks later I went from being one of the next cars they were going to work on to "I don't know when your car will be fixed." Was originally told I'd have my car back by 7/17 and now am being told some time in August...absolutely ridiculous and unprofessional and untruthful. DO NOT TAKE YOUR CAR HERE unless you have the money to rent a car for weeks on end....