The bank in Minneapolis has horrible customer service. Especially the managers! Typed in my…read moreonline banking date wrong and accidentally paid a bill late. They will not wave my late fee. Nor do they care about there customers at all! DO NOT GET A LOAN THROUGH THESE PEOPLE! They also HARASS you and call you several times in a day over one missed bill that was an accident. I ALWAYS PAY AHEAD OF TIME AND EXTRA! But they don't care. Nor do they give you the appropriate amount of time to correct you mistake. GET REAL WELLS FARGO! RIDICULOUS!!!

My experience weren't too bad here but I felt that my teller weren't as helpful as his other team…read moremember, who pretty much answered majority of what I needed. Service was ok but it made me question myself, do they even want to work here to help their customers or are they just there to work, get paid and be lazy!

I have been trying to close a HELOC for 2 months. Started the process at the end of April. As of…read morethe date of this review, June 21, 2023, I still have not received documentation that it has been satisfied. I have been on the phone a number of times with the corporate number, I've visited two different branches for help to no avail. Very poor customer service, very slow processes, would never recommend.

Closed on Saturdays. Thanks for only being open during the hours with which everyone works. And…read moreclosed on Saturdays. Super convenient. This way when I'm forced to use PTO at work at least I get a lollipop out of it. Thanks Old National Bank, not only do I get to pay you twice the value of my house, but now it's also incredibly inconvenient to do. A+ work dummies.

Has always been a great place to bank! Helpful, friendly and knowledgeable. I have been here for 41…read moreyears and have never had a problem.

Great service! I use Prospera for all of my loans. They are great to work with and have the deposit…read morefeature in their ATM which is very helpful when you aren't able to make it to the bank between 8am and 5pm! I was experiencing an issue with my card and went to this location specifically. They weren't able to help me in the drive through, but I was able to get everything. taken care of inside. They really went above and beyond. I did not have a lot of time and they took care of what they could right away and then followed up with me later in the day. I have had nothing, but great experiences with Prospera! Thank you!