What a wonderful experience we had with the assistance of Mr. Levelle Smith. He was extremely…read morecourteous, knowledgeable and patient as he guided us through the management of my mother's account. Thank you Mr. Smith V.S.

If I could give 0 stars I would. My husband set up a new joint account for us. I have terminal…read morecancer so when he went in he was assured by 2 managers that all I would have to do was come and sign a paper that would be at the counter. I went in today to the teller and sure enough she asks if I want to be added to the account. She wasn't very friendly. Typed a novel and asked me to wait. Manager came out and ask again if I wanted to be added to account. He also typed a novel into his computer. At that point I left. You've lost a customer Verve. Good luck. Horrible customer service!

I'm extremely impressed with the amazing customer service from this location. I've worked with…read moreLisa who is a Service Specialist and the rapid response I constantly receive is unheard of in business these days. I would recommend CoVantage Credit Union for all your needs and am confident that your experience will be just as stated above.

Banking here since moving to WI about 6 months ago. With so many banks in the area, it was hard to…read moreknow which one to choose, and I am very glad that I chose Nicolet. Entire staff is attentive to all my banking needs -- even management is accessible and welcoming. I think the thing that impresses me most is how it feels like a small town local bank and at the same time feels like a world class professional financial institution. That's not easy to do, but the folks at Nicolet sure have it down! Highly recommend.

We took our taxes to H&R Block's Northland Mall office in Appleton, Wi. for the first time this…read moreyear, 2025. We had Jessica P as our tax pro. She was amazing! She's friendly and knowledgeable and got our taxes done that evening. If you can ever say you had fun getting your taxes done we did with this sweet young woman. I would highly recommend her! Thank you Jessica!! Dennis & Cheryl

If you are going to use H&R Block, please be very careful. Here is a summary of my experience:…read more (yes, this is actually skipping a lot of details in my attempt to be brief!) In January 2022, I gave 3 years of tax info to a preparer here in Appleton, WI who said she'd get back to me in a week or so. She didn't. In the summer of 2022, a different person called me, asking if I had info for them to do my taxes. I said I'd already given it to them and made an appt. Morning of the appt I received a call from a third person who said she was the office manager and asked if I had files to upload. I told her they already had the info. I went to my appt, found out the branch office was closed, had to call and get the address of the open office, none of which had been explained to me. I got there and was told by the office manager that they couldn't find my files. After weeks of ridiculous phone calls and excuses, I filed a complaint with BBB. They followed up with H&R Block. A month later, I checked with BBB on progress and received the corporate H&R Block response which was basically that they were closing this. I replied that I did not consider it to be closed until I got my files back. A few days later, I got a call from the new H&R district manager who said the files were gone, apologized, and asked me what they could do to help. He gave me a year of free credit/ fraud reporting. The next day or so, he called to tell me they found my files at an offsite permanent storage facility, after he asked them to return the last couple of batches of files that had been sent up. I drove over and got my files. Although I appreciate his taking the time to track them down and return them to me, I can't recommend this company to anyone. Tax preparers should be the gold standard of efficiency, security and honesty, and to me this company appeared more like lead. So if you use them, stay in close touch with them and keep backups of everything you give them.