Quick response. Needed complete balcony decking, waterproofing and floor finishing. Very good presentation on the work process. I reached out to several companies, none were as professional as Capital. Reasonable price fantastic work, good communication. Robb showed a sample of the layers, measured and took the photos of the project and came up with an estimate quickly. read more

I can't recommend Capital Deck & Stairs highly enough! After delaying a necessary leaking roof balcony repair, we suddenly found ourselves in a time crunch due to a pending insurance cancellation. We needed a company that could provide quality waterproofing quickly and efficiently, since we only had one chance to get it right. After interviewing numerous roofing and waterproofing companies and receiving many bids, I'm convinced that Capital Deck & Stairs are the best roofing contractors in Los Angeles. Capital was incredibly professional and responsive from the very first call, where they explained their services and guarantee. Abraham came out the next morning for an inspection, provided a detailed estimate that night, and had our project scheduled to start the next business day. Their pricing was competitive with other bids but the level of professionalism and customer service is what set them apart. Abraham understood our urgency and went above and beyond to ensure our job was completed on time without a hitch. Their team began work the day the wildfires began and worked through strong winds and bad air quality to keep us on schedule. When they uncovered our rotted subfloor, they addressed it immediately with only a single day added to the overall schedule. I am a stickler on detail and was extremely impressed with their work. They replaced all the old, worn-out flashing and even matched the weird texture of our stucco railing walls. The final result exceeded our highest expectations. Our roof deck is now very durable and beautifully waterproofed for years to come. After the job was complete, Abraham provided thorough documentation for the vampires at the insurance company, helping us avoid the nightmare of policy cancellation. From start to finish, Capital Deck & Stairs delivered high quality work and outstanding service. If you need waterproofing or roofing services in L.A., this is the team to call. I'm so glad I found them and would absolutely use them again in the future. Posting photos of the finished result followed by photos of the before state to show the amazing transformation. read more

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Our deck was about to fall off and our building HOA hired this company to fix it. They did an AWESOME job! The crew was courteous, polite and competent and they got the job done quickly! We are SO HAPPY with our new deck! read more

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After signing a contract with Robb the follow thru was not professional. I asked repeatedly about what was going on and did not get any feedback unless they wanted more money. On the contract I put the color of the decking to be Monterey Gray and when they painted it Sand Biege and I questioned Robb he got angry at my suggestion to check it out. I do not live near the property but made a special trip to inspect all the balconies and at that time Robb admitted they made a big mistake and offered to repaint but I didn't want my tenants bothered any further nor was any compensation offered. read more

I dealt with their sales rep Alexander who decided I "wasn't a good fit" for their project and the told the owner, neither of whom informed me. I called the office and asked why no one told me this. This is a perfect example of why it was difficult the entire time dealing with this sales rep and this company. It's either their way or the highway. There is no middle ground. read more

Capital Deck lacks professionalism, quality and experience. Our HOA hired this company to make the required mandated balcony repairs and they caused thousands of dollars in damage to our new pool as well as multiple owners balconies. They were asked over 10 times to clean up after themselves and left the work areas a disaster for weeks at a time therefore caused staining to our recently renovated decking. They are a negligent, sloppy company. They failed to reattach a railing correctly on a balcony as well as other details that have now cost our associates thousands in clean up and repairs. read more

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The HOA at my former property hired this company to replace a roof. The three stars reflects a mixture of good and bad aspects of the contract. The good: The quote was competitive and the communication process was initially good. Moreover, the installation team is experienced, the final product looks good, and is performing well. They also have a long warranty. The bad: There were three problems. First, the demo subcontractor was understaffed (leading to delays) and were not safe (throwing concrete off a three story building). Second, there were unforeseen issues resulting is substantial cost overruns. It's unclear the overruns were necessary (the demo team removed a lot of concrete that had to be replaced). But, more problematic, the bill was excessive and, during the negotiation process, Capital Deck walked off the job, leaving our roof protected by a tarp in November. When asked for a cost break down of the cost overruns, Capital Deck refused. They only came down when we secured another bid. I found this negotiating tactic to be unprofessional. Third, the communication and planning was mediocre, leaving us unsure when people would be showing up each day. This isn't a problem when fixing a back yard deck, but is problematic when they need access to the house. read more

I was referred to Capital Deck by my general contractor who advised that I get a specialist for my deck. The bid was lower than two other competators and what they did was a work of art. The layers were new plywood, mesh, two coats of cement, a coating to give traction and then two coats of Monterey Grey paint. The flashing around the entire area was the best I have ever seen and the deck looks great. read more

I used Capital Deck to repair my deck and I am pleased with their work and overall service. I want to single out Abraham, whom I worked with , he is reliable and keep to his promises and corrected an issue that I had with the deck. I very much appreciate company that do a good work and are reliable. Highly recommend read more

The worst company ever! The previous HOA in my apartment building hired this company to do several balcony repairs. They damaged the balconies and backyard, left all debris in our newly remodeled pool area causing thousands of dollars in damage. The whole pool area and backyard are covered in stains, debris and damage! The pool is covered with the debris they left behind, stained, and unsafe for anyone to use. My kids used to enjoy/use our pool daily! We were unable to use it since the end of the summer due to all the debris in our backyard! We tried to contact them to clean after themselves but never heard anything back. The quality is horrible. The balconies are done incorrectly, leaving our homeowners with another $$$$ damage. This company is unprofessional with horrible customer service! read more

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If you need any repairs other than waterproofing completed as part of your project they may not be the best company to use. We had extensive water damage to an exterior staircase which required a lot of the wood to be replaced. They did tell us at the beginning that we may want someone else to finish the smooth stucco but they left gaping holes in our walls and no one ever came out to inspect the project or to see if we were satisfied. We had several other contractors come out afterward and they all said the work was not done properly and would be difficult to correct. They were the most expensive estimate we received and it ended up costing us additional $4000 to complete the project. read more

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The entire team at Capital Deck & Stair Waterproofing was so helpful during my deck remodel. Alexander went above and beyond in answering the questions I had even before we signed the estimate. He had a sincere desire to ensure the deck was safe! And Shelby from the office was extremely communicative and patient as well. Plus the quality of the service was fantastic! Will be reaching out to them for any further waterproofing needs. read more

Five stars for Capital Deck! Prior to meeting Capital, my townhouse complex needed to repair the walking rooftop decks. We hired another company who promised to waterproof the decks. Long story short, the original work took much longer than expected (over a year) and the work was extremely problematic- both aesthetically and functionally. The roofs leaked and had numerous issues. Fast forward to finding Capital Deck and Abraham. When I told Abraham about what had occurred with our rooftops, he was compassionate and so helpful in making a plan to fix the problem. Abraham assured me our experience would be vastly different than our original experience- and Capital completely delivered! Capital completed the entire project promptly and did an outstanding job. The decks are beautiful and functional. After having such a terrible experience and being worried about finding a new company to work on our deck, it was refreshing to meet an honest company that cares about their work. The communication and entire experience was 5 star. read more

Capital did an amazing and efficient job redoing our rooftop deck for our townhome. They were extremely responsive, timely and attentive to the details and questions we had. Our decks are waterproofed and protected from the rain, which has been a game changer with the latest storms in LA, as well as aesthetically finished. I would highly recommend! read more

A huge thank you to all at Capital Waterproofing you delivered everything we wanted, everything you promised in the best way imanigable! Our deck, a flat roof over the garage was built in '75 with an insufficient slope. Water would collect and stay until swept or evaporated. It got worse and worse over the years. We had over 10 contractors come and give us estimates. One of them stood out, Capital waterproofing. Their representative, Abraham took the time to answer every question we had. He was patient and thorough, approaching us from the perspective that he had something of value we could acquire with no pressure or sales trickery. I work in the trades in another area so I'm familiar with techniques and materials at no point was anything offered that made me uncomfortable or feel any BS was said. This company is confident they do good work, so much so they only ask for payment upon completion. Yaniv is another all star from capital who came to answer a couple questions that arose during the project. We figured Abraham was an anomaly but Yaniv was proof that this organization hired great people. Super friendly, knowledgeable and consistent information inspired great confidence. They sent a crew of workers that we barely noticed were here other than the progress on the deck. Every day they left our place looking like it did when they arrived. And the result? They added slope and relocated the drains, we went through the tropical storm without a leak or drop of water anywhere it shouldn't have been. The finish is beautiful, seems very durable and we couldn't be happier with the excellent experience Capital waterproofing provided. read more

What an amazing company. From start to end. Talking to them was super joyful. I was very impress by the customer service from Abraham Handler, he answered all my calls and all my questions, he was very sweet, easy going but very professional and knowledgeable. I had to reschedule work 2 or 3 times and Abraham was very open and very easy to help me with my needs. Once the job was scheduled, they came on time, did an amazing job, finished before the timing stipulating and left everything super clean. Great company to work with. Thank you so very much! read more

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From Ghetto to Fabulous... My honyack says she would like patio furniture this time instead of a clothesline! AND might actually go out there after 18 years. Took a while to get started but that has to be because they are swamped. Communication could have been better establishing a start date from point of commitment. Was not the lowest price, but the bid was fair and I feel a decent value for the money. The wait was for good reason as the results are 2nd to none. The repair crew and the finish crew were both very clean, professional and came on scheduled dates. They did not need supervision and knew what they were doing. In the end, we could not have asked for more and would not hesitate to recommend Abe & Capitol Deck to our friends. (see before & after pics) All in All a 5***** Company. read more

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I read all the great reviews, however, my experience was lack luster. Was poor communication, lack of follow through and messy work. The final job was satisfactory however I had to do too much work throughout the process. read more

Abraham Handler is a LIFESAVER. We'd only recently moved in before the historic rains revealed our wrap around balcony was a rotting leaky disaster. We had to demolish multiple moldy ceilings, my kids were sleeping on the couch and grandma in a storage room. Luckily I called Shelby at Capital Deck & Stair. Despite being booked for weeks, she connected me with Abraham who miraculously appeared at my doorstep the SAME day. He took one look at our rain buckets and plastic sheeting and moved mountains to start the job ONE week later. They took NO money upfront, and the final bill came out thousands less than their estimate. Cesar and his crew could have replaced everything per the contract, but they were able to preserve all of the flashing which also saved us from costly stucco repairs. We initially had to cancel a contract with a well-known company who asked for a 40% deposit. This is ILLEGAL, but I paid it in good faith only to be given a date seven weeks out. Infuriating! We are very grateful to everyone at Capital Deck & Stair. They are trustworthy and I have no doubt they will stand by their 8 year warranty. Highly recommend. read more

I would caution anyone looking to hire Capital Deck & Stair for a waterproofing project. In good faith, we entered into an agreement for a standard rooftop waterproofing effort. The first and only time I met the overseeing contractor was the first day. All our interactions were only with sales rep, who gaslighted the entire process. Trades were unsupervised- as a result, shoddy workmanship and damage to my property ensued. They also sent a registered letter -two days into the job of an impending lien if payment was not received. The supervising office manager sent a final invoice- surprised and stating ignorance if these issues. However, to date, they have refused accountability on damages and, the work effort was abandoned. I had to bring in third parties to remediate their work and overall very negative and stressful experience. read more

Great work. Skilled and diligent with a great management team at the helm. This firm stood by their work in a very professional manner. Highly recommended for any building waterproofing, Tom Santa Monica HOA president read more

Abe went above and beyond to deliver results on a leaky roof deck that needed replacement. Not only is the finished project beautiful and durable - Capital honored the quote even when it required some extra, unanticipated installation of roof supports. Easy five stars, and such a pleasure to deal with a company that follows through & finishes strong! read more

Asked to be paid in full, destroyed our yard and didn't finish the job properly. The railing were installed incorrectly and the grass and dirt in the yard is a mess. They won't come back out to fix the issues. read more

I'm behind the times. I know that. My stairs and deck are made of magnesite, which is no longer made or available. Yet the deck and stairs are in good shape. There's minor chipping and cracking that needs attention but, structurally, everything's sound. When Capital's estimator reviewed the situation, he agreed that repair and resealing would be a sufficient remedy, and I accepted the company's bid. Then everything started going downhill. The estimator decided to check with a structural engineer who pointed out that new laws require replacing magnesite with newer materials. Yet the law is for structures with three or more units. I have only two. The cost of replacement, however, is three times higher. Good for Capital. Not so good for me when there's no evidence of structural instability or risks to my tenants' safety, which is the most important consideration. I decided to proceed with the repair and reseal option. I was offered a time, I accepted, and then the time was changed. I commented on the change (sarcastically), and the original schedule was returned. On the day of, the workman arrived three hours late. Yet no one at Capital bothered to notify me about delays. I had to contact Capital. When the workman finally arrived, he looked at the stairs and said, "This is magnesite." Uh-huh. That should not have come as a surprise. It was known and acknowledged from the start. After looking at the deck, he vanished. Once again, I contacted Capital and learned that the worker decided that he couldn't make the repairs with enough reliability (to ensure the cracks didn't return), so there'd be no guarantee on the work. If there'd been any question about any of this, the estimator should have consulted his craftspeople... before bidding. I shouldn't have learned on the day on which work was to be done that it was not going to be done. My two tenants can't decide whether I'm the one who's tetched (for picking Capital and disrupting their ingress/egress) or Capital's inept for not doing sufficient analysis. I'm in the latter camp. So Capital's not doing the repair and resealing, and they also won't be doing the project to replace the magnesite. I'm using someone else because, at this point, I wouldn't rely on Capital to know how to take out the trash. read more

5 STARS!!!!! 100% Satisfied! Highly recommended! We found Capitol Deck & Stair Waterproofing on Yelp and were impressed with all the great reviews. Abraham came out for the quote and he was super easy to talk to right from the start. He gave us a color chart but we decided to go with our own specific color. They were able to match our color perfectly. We got the quote very quickly. The whole job took 4.5 days total. Before leaving they did a thorough clean up and made sure everything was exactly as they found it, (even rolled up our hose), :D Capitol Deck & Stair Waterproofing was by far the best experience we've ever had when dealing with contractors and home improvment projects. We LOVE our new deck and could not be happier. We appreciate the great job you did and we truly are... 100% satisfied! Thanks Capitol Deck & Stair Waterproofing! read more

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Capital was quick and efficient, completely fixing the work of a previous roofer. With the latest big rain storm, our did not have any leaks for the first time in a few years. read more

I'm the HOA president of a small eight unit townhome complex and we hired Capital Deck & Stair Waterproofing to demo, install and seal our old flat rooftop patios. Their workmanship was top notch and our roofs look spectacular. I specifically worked with Abraham who was proactive, responsive, and went out of his way to make sure we were happy. I wish all businesses in the construction industry operated the way they do. We couldn't be happy with the result and our experience. read more

our review is so negative: our Builiding contracted Capital Zero, and the service was bad, they showed no care for my unit ; they left concrete in the gutters, and the railings are screed wrongly. Very dangerous for our builiding read more

In November of 2019, after vetting four companies, we hired Capital Deck & Stair to repair a very difficult-to-find leak. The ceiling in our kitchen kept leaking whenever it rained, and nobody could figure out where on the deck above it was coming from. Capital recommended that we repair the entire deck and flashing. They were super efficient, transparent about one cost overage, and completed the job well before the estimated completion date. They carried away every speck of the old deck. Their work is guaranteed for 8 years. We never had an issue with that deck and heavy rain again... until January 5, 2023. The kitchen ceiling is leaking again from the same spot due to the recent downpour. We called Capital to enforce the warranty. Without complaint, the owner, Philip B., came for an inspection. At no time did he try to dodge responsibility. Philip spent over an hour watering down critical parts of the deck to see if he could pinpoint the source of the leak. It turned out that the culprit was NOT Capital's work. The threshold and door frame of the deck, which was not Capital's responsibility, had peeled and rotted over the years and were no longer waterproof. While I am upset that the damn leak came back, I am extremely appreciative of Philip's efforts today, which he did for free, and Capital Deck & Stair's work on our deck, which is perfectly fine. I highly recommend this company! read more

CAPITAL DECK & STAIR WATERPROOFING replaced my slate deck with a waterproof deck and joint work to mimic this late. They replaced rotted wood and did a very proper job creating a beautiful result. I have been in ARCHITECT for four decades and I'm a discerning customer and they did everything to high level of quality. I highly recommend them. read more

I had some major leaking in my balcony and it started on Thanksgiving Day 2019. I had no idea who to call. After a lot of consulting and getting an outrages quote from a contractor, I found Capital Deck. Andre showed up, inspected my balcony, answered all my questions and sent me a quote the next day. Not a cheap repair but the work had to be done and it was more in line to what I thought it would cost. Come end of April, the crew showed up on time and got straight to work. After they removed all the tile and subfloor, there turned out to be a lot of rotten wood. I had to pay extra to replace all the bad wood. Ouch. I didn't have to wait for them to purchase the wood. They came prepared. The work was completed in 3 days! Wow. I don't have any complaints about their work. They saved my balcony from collapsing. Once they were done, it was my tile installer's turn to get to work. read more

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Very happy with quality and sturdiness of my deck which was in very poor shape. The crew was professional, timely and courteous. read more

Capital Deck & Stair Waterproofing - Balcony deck. - Waterproofing Near Me - Van Nuys, California

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After making serveral unsuccessful attepts to waterproof our deck, we used Capital Deck and Stair to waterproof the deck and we are so pleased with their work and overall service. The deck no longer leaks into the bedroom below! We are so grateful for that. I also want to give a shout out to Abraham, with whom I worked - he is reliable, responsible, available whenever I called him, explained in detail what needed to be done and kept us in the loop at all times. He is certainly an asset to the company. I very much appreciate Capital Deck - the workmen came on time, cleaned up each day before they left and did an excellent job. We highly recommend Capital Deck. They are fantastic! read more

This review is for Abraham. He is well-spoken, courteous, and efficient. Definitely a valuable asset for any company he works for. He'll take the time and explain in detail to any of your questions. I appreciated him for being so friendly and helpful from beginning to end. If you hire Abraham to manage your project, I have no doubt you'll be in good hands. read more

Philip is unprofessional and rude. It seems when he feels too ashamed that he has postponed/flaked appointments for too long (weeeeeeks in this case), he will take it out on the customer, lashing out at them when all that's happening is asking when he will be available. He shows clear signs of passive-aggression and gaslighting in his communications, likely because he's in denial of his responsibilities and cannot face them. If you want just the base level of respect and communication, look elsewhere, especially if you're on a schedule! Hey Mr. Bromberg, some sincere advice to you: even if life happens and you sometimes need to break commitments, you can still steel up and make things better with clear communication. Customers aren't here to have any beef with you personally -- we just want our stuff fixed. read more

we needed to waterproof the entire walkway of our apartment building as well as some stairs in the front & back of the walkway after the rains caused some damage. i met with a few different waterproofing companies but we decided to go with capital deck & stair after meeting with abraham...who was so helpful & informative. his pricing was reasonable & he was also great at answering all of my following up questions via text, which i really appreciated. after a couple delays in the work due to rain, we finally did the 3 day job and it turned out great. abraham came over afterwards to look at a couple areas with pain splatter and he offered to send his foreman cesar back to fix it...which he did. no arguments...just wanted to make things perfect. awesome customer service! read more

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July 2024 - We needed our large balcony resurfaced. I was recommended to Abe Handler at Capital Deck & Stair Waterproofing from a mailer who could not help me with my needs. Abe came out and professionally assessed our needs and showed great concern for our budget and timing. The crew was easy to work with.and the job was completed in the expressed amount of time. The project manager, Mike, was also a breeze to communicate with. A big thank you for a great job done, Capital Deck & Stair Waterproofing! read more

I would like to recommend Capital Deck & Stair Waterproofing for their recent work on our roof deck. Abe Handler is the nicest man, understanding and easy to work with, as is his crew, Juan, Cesar, and Juan. They went above and beyond for our work and were always pleasant and knowledgeable, and willingly took their time to explain the entire process to us. The roof deck has never looked better, and we look forward to dry winter storms from now on. read more

Capital Deck & Stair Waterproofing - Beautiful new deck! - Waterproofing Near Me - Van Nuys, California

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We had a tiled roof patio that was leaking into our home. I called three compaines for estimates to replace the tile with a waterproof coating. One estimate was ridiculous while another was competitive with Captial Deck & Waterproofing. I went along with Capital in large part because of the honesty of the salesperson and the clarity of the estimate as it was written. From the team that came out to remove over 700 square feet of tile and repair any damage (and there was plenty) to the team that coated my roof patio, they were all amazing. We were very happy with the quality of the job everyone did. In fact with any questions we had regardiing the work everyone was very helpful. This included our sales rep who got back to us to address our concerns, as well as the site managers. We were even happy with the office staff who responsed timely with any questions we may have had. In the estimate all costs were itemized so it was clear with any damage discovered during the job, we knew exactley what the costs would be. When damage was discovered we were shown the damage before they did any repairs. With the problems our patio roof caused us and the concerns of getting the job done before the rainy season, it was refreshing to have a company where they were responsive, competative, honest and even friendly from those on the job site to those in the office. read more

I had a leaking balcony and reached out to this company on yelp. Immediately the owner responded and told me his office would call me for an appointment and that they "specialized" in this type of work. They never called me but I got in touch with them and unfortunately the office staff was quite rude on the call. They told me that they could not cover my damaged balcony tile and they would have to rip out and replace it. Obviously, I expected as such and never suggested that they would merely cover damaged tile to repair a leaky balcony. So we immediately got off on the wrong foot, and I had a bad feeling, but moved forward and eventually they did schedule an appointment. Today, the appointment day, I called the office again to verify what time they would be arriving. After a prolonged hold time where I could tell something was not right, the office staff told me that "the owner looked at the scope of work and we do not have the ability to complete this job" Obviously, no one had even been to my house so there was no "scope of work" to review. They were merely basing it off of me telling them that there was damage to tile. What I gathered is obviously they did not like the conversation I had with them in the office and felt that I would be a difficult customer. That is fine, if they are that unprofessional then I wouldn't want to work with this company anyway. However, they could've had the courtesy to cancel the appointment ahead of time rather than me waiting for them all day. I anticipate a rude and defensive response to this review, based on my brief interactions with this company. A word of advice: do better. read more