I worked there several years ago. When I was hired the original Drs. that owned the practice were…read morehelpful, kind & lovely people . Long story short... they retired & placed a reprobate person in charge... she is phony & superficial to say the least. In a million years I'm advising you to not bring your pet there, under any circumstances!!

Not taking new customers. Extremely disappointed, was looking for the best possible place to take…read moremy sick cat and the first thing their website shows you is a big pop up letting you know just that. Felt like getting kicked while I was already down

Every aspect of care here is excellent. Entire office is welcoming. They extend themselves to…read morehelp you and your pet are comfortable. The entire team is very knowledgeable and compassionate take the time to explain and teach even helped with my insurance claims. You and your animal are their priority in very competent, safe and welcoming environment.

I brought my two senior cats in for bloodwork and an exam. One cat was then diagnosed with…read morehyperthyroidism and put on meds when the bloodwork showed an elevated thyroid level. I then received a call that the bloodwork "may have been mixed up" so bring my one cat back in for a free retest. This test indicated a low thyroid level and was significantly different from the first test with an elevated level. Instead of a vet looking at the 2 bloodtests and seeing they were so different and most likely not my cats bloodwork . I'm contacted by the vet techs and told to continue on the thyroid meds. One vet tech was not aware there was a blood test mix up and one told me when I asked why it seemed like the 2nd test was so different that it was not my cats bloodwork answered me by saying" That's a good question". Then I wonder was my other senior cat bloodtest mixed up as they were done at the same time? Meanwhile I spent $100 on thyroid meds and $520.38 on bloodwork and I still dont know if my cat has hyperthyroidism. because the new bloodwork does not show it. I was offered after complaining another free retest after taking my cats off the meds but honestly I have a very stressed old cat who has already been in for 3 blood tests and a vets office that I'm dealing with techs not the vet. I plan on going elsewhere where I can deal with a vet that can call me, and actually take the time to look at the bloodwork

It is the only emergency hospital I will use for my pets…read more They are caring and considerate and focus on the pet as well as you. My last visit I knew my old girl was ready to go. After being in the medical profession for over 35 years, I could not have asked for a more heartfelt experience.

I am writing to formally express my grief, anger, and deep disappointment regarding the care my dog…read morereceived at your emergency veterinary hospital. This letter is written not only in mourning, but in the belief that what occurred was unacceptable and must be addressed. From the moment we arrived, the experience was cold, transactional, and lacking the urgency or compassion one would expect in an emergency setting. At one of the most traumatic moments of my life, I was met not with reassurance or decisive action, but with delays and indifference. My dog Max was in critical condition and required immediate intervention. Despite this, there was a significant delay before a doctor was able--or willing--to operate. That delay had catastrophic consequences. During the time we waited, my dog's tumor ruptured. He hemorrhaged. He suffered a stroke. What may have been survivable with timely action became fatal. It was all about the money- transactional. I firmly believe that your team's failure to act with appropriate urgency robbed my dog of his chance to live. What happened is unforgivable. I hope that acknowledging it can prevent another family from enduring the same kind of loss.

Dr Sikora and the WHOLE STAFF are amazing. They have taken care of my animals and previously my Mom…read moreand Dad's animals for many years. They are professional, caring, and really good at what they do! Whether a visit is for a checkup, a surgery, or a follow up, the whole staff feels like a part of my extended family. They have always offered many options of care in every situation, and in the difficult times that sick animals had to be put down, they were sensitive, caring, and kind. For a person like me who sees his animals more like "persons" than property, Normanside is a veterinary practice that I am very comfortable with. I'm so glad to have them care for my precious pets.

Don't bother -- they're not taking any more new clients. I tried getting in before the pandemic…read morehit, and then again today. I wish they'd just put that fact on their website so you don't have to waste your time screwing up your courage to ask -- if you're like me, you emotionally get much closer to your vet than to any MD you're forced to visit. It looks like a nice place, small as it is, and I'd have loved to try it -- but I guess it's a club, and you and me ain't going to get in it.

Amazing. Great care. All the Vets are great have been going here for over 15 years. Never had a bad…read moreexperience. They have also been for caring and understanding of all our pets needs. Many thanks from, Athena, Bella, Rambo and Jaylow the cat.

Great care. Egregious prices. Last year an annual exam at SCAH was around 350 including…read moreimmunizations. 650 this year. Shocking increase! Hate to leave but I can't afford your prices anymore.

I found this place to be very racist. I arrived at 8:30 and still wasn't seen by noon. I 1020s…read moremaybe even more people come and go and I just sat there. I asked multiple times when will my dog simply be crowned back? They told me one hour and then after an hour told me another hour and after an hour told me another hour then told me 10 minutes just for it to be another hour. I don't understand. The only thing I could say is I was the only black person in there?

The place was very clean, we were greeted everyone fell in love with my pup , however seeing Dr…read more Goldner and a tech they went over what was to be done 4 month shots , my pup was weighed given 2 treats and then a packet of expired flea/tick meds , was told they'd step out to get the vaccinations, the Dr. never came back in just the tech whom handed me a package where the expired meds were , no vaccinations were given , I was told the pup would go through a series of shots for the next 6 weeks , i paid for the vaccinations, I was with my pup the entire time not one needle nor syringe full of deworming meds was ever given this place will never see us again, speaking the the manager was a joke , she says " we feel like we don't have your trust " please explain how can I trust you when I sat with my pup the entire time and nothing was administered to my pup !! NEVER AGAIN !!!

Friendly, helpful, informative Very gentle with my dog…read moreDr Patrick very knowledgeable and thorough with my Louie; took the time to make my dog comfortable as well as myself Consistent care with every visit Clean building

We had 2 old dogs one 18 and the other 10 and when they crossed the rainbow bridge, the…read moreveterinarians were extremely nice and considerate. We have a new puppy now and we choose VCA as his new veterinary clinic. They have been nothing but great with him. He actually enjoys going to the vet!

We had to call upon the services of In the Comfort of Home a second time a few weeks ago for our…read more15-year-old cat Sally who was suffering from inoperable cancer. This time we were helped by Dr. Trish Daly, and we received the same level of compassionate care that we did earlier with Dr. Blankfein. She impressed us as very compassionate and competent while remaining unobtrusive in a situation that was deeply personal. We cannot recommend In the Comfort of Home highly enough.

Dr. Gwen visited our home last week to put Kobi, our 15 year-old Lhasa Apso, down for his final…read morerest. Dr. Gwen was very accommodating, very patient, very considerate and extremely compassionate. Our whole family was there to see Kobi off on his final journey, and as sad as it inevitably was, it was also a good thing to see that he was no longer in pain, or confused about where he was. Kobi was blind and deaf, suffered with some level of dementia, and his rear legs would often not work right because of a spinal issue. He was always kind-of high strung, and anxious about going out - especially since he lost his vision last year. Having this done at home was absolutely the right thing for our Kobi, and we very strongly recommend the service that In the Comfort of Home provides. Thank you Dr. Gwen.

We have had great experiences with the vets and support staff here for cats, dogs and rats. Parking…read moreis easy and entrance accessible.

Me and my family recently had to put our French Bulldog Lexi down here on March 16th, 2024 because…read moreshe had a brain tumor. We were taking her there ever since we got her in 2020 when she was 4 1/2 years old. We took Lexi there a lot of times, and every single time they were great with her. Dr. Virginia and Dr. Jarvis were always great with Lexi. The staff is very friendly and caring. The building is also very clean considering it's been open since 1922. If you ever decide to euthanize your pet, I highly recommend doing it here. After your pet is at peace, the staff gives you as much time as you need to grieve as you want. They are also very respectful during this process, too. I highly recommend this vet. Shout out to Albany County Veterinary hospital!

Could not be more grateful for Dr. Schnee and his staff. My baby girl is a rescue from a hoarding…read moresituation, and even though I've had her for closing in on 3 years, she still gets VERY skittish when I put both hands around her. After trying and failing to get her to a vet, I called 518 House Call Vet. Prompt response. Easy booking. Good communication. AMAZING house-side manner for Mathilda. And the price is definitely comparable to taking my cat into a vet's office.

I love the fact I found a vet who came to my house to neuter my furbaby Sid! Trying to bring Sid to…read morea physical location would stress him out so much, but having the doctor come to us was nothing short of a miracle! Dr. Schnee and his techs were wonderful and the procedure was a success! Definitely recommend him for anyone who's furbaby stresses way too much when brought to a vet clinic!