Dear Johnny(owner), We had a very unpleasant experience at…read moreyour business today. We were shocked today and really disappointed. We are a recently engaged and excited couple that were out shopping for a men's wedding band for our wedding. I have purchased products from you in the past, many years ago, while in college. Today, I was totally embarrassed and taken off guard with our experience while visiting your establishment for the second time in two weeks. We saw a wedding ring that we liked, and we asked for better pricing. You(owner) gave us better pricing. We then asked for a lower price because we noticed that the jewelry item did not have any supporting authentication documents or jeweler trademark(i.e. 10kt, 14kt,18kt gold quality). Negotiation in the jewelry business is widely accepted across the ENTIRE globe. You(owner)said that you have "over 40 years experience in the business and you stand behind what you sell." My finance politely asked for you to test the gold and the diamond of the ring, so that we could make sure that we are making a wise investment of several THOUSAND dollars. You(Johnny) became very belligerent and raised your voice at me as well as my fiancée (while other customers were in the store) to "Take it or leave it, and that you are not breaking down your equipment to test any thing!!" We were very shocked and upset with your behavior. I stood there for a minute thinking that you would have some human decency to apologize for speaking in that manner. You did not. Nonetheless, We politely said "thank you" and walked out of your establishment. We are not going to spend $ .01 with your business ever again. WE, as consumers, DID NOTHING WRONG. When you(pawn shop owner) purchase items from customers, you don't take their "word"concerning the quality. You(pawn shop owner) test every piece of jewelry that you acquire to ensure authenticity. Even IF the item is $100 that you are investing in. You as a business owner, make sure that you are taking due diligence. Is that not correct? I and my fiancée both, were nice and gracious to your staff. If you don't have respect for us as clients, you don't deserve for us to spend money(thousands of dollars) with your establishment. We have NEVER been spoken to in that manner at any jeweler or Pawn Broker. Sir, human respect is the only respect. Period. Your customers keep you in business. We are children of God, most importantly, and we should be treated with kindness and respect. Your staff members(aside from you Johnny) were very excellent, kind, and helpful. I thought hard and long before writing this review. Wrong is wrong just wrong. Even after you being in business for 40 years, there are things that still need to be learned. OUR customers make us successful. The citizens of Columbia and surrounding areas work hard for our money. We are not robbing your stores and committing crime. We have been raised by two great families. We were taught ethics and morals. We pay our taxes, state, local, and federal. We support our local economy and businesses. We can shop anywhere in the world or just simply order what we want online. We choose to patronize our local businesses. What more do you want from us Sir? I'm sure in your world, we would just get yelled at by you , insulted , embarrassed, and then turn around and spend several thousands of dollars with your business. What is that exactly? Is that what you get or expect when you and your spouse patronize your local businesses and spend thousands of dollars? We will still support our local businesses that deserve our money and business. We deserve better Sir.

Quality merchandise and very friendly people. I give it my highest recommendation! Been coming here…read moresince the 80s

If I could leave 0 stars I would. I bought a shot gun from this place. The gun wouldn't shoot. Live…read morebullet was stuck inside this shot gun! DECKER PAWN DID NOTHING! They sold me a gun that didn't work and won't make things right. All they will say is firearms are sold as is. I get that but I can't quite try it out in the pawn shop like I could a PC or a tablet. Customer service was complete shit. Screw this place and there tacky commercial.

This place is a joke!!! I went there to look at a 1862 Springfield the rifle was in wallhanger…read morecondition in rough shape they were asking 1200.00 I offered 1000.00 the guy picked up the rifle and walked away no discussion at all over price. I asked another worker why Because the price is 1200.00 end of discussion WTF it isn't a new gun learn how to negotiate a deal, had cash in hand .....your commercials are the worst bunch of gutter queens and a crusty old dude.

I brought in a 98.6% pure gold coin set in a 14kt pendant on an 18kt chain. This place offered me…read more$400. (The melt value was over $1000 as gold prices were almost $4300 per ounce.) The guy said he would ask his boss when the boss came back. They called to ask me to come back in after I drove home but didn't raise the offer any on the phone so I figured I'd not waste the trip and list the items on FB marketplace. I was getting close to my asking price of $800 for just the coin pendant. "pgap" on FB contacted me and said they recognized the item from my visit to their store and could offer close to my asking price, but my listing didn't include the 18kt chain. I asked why they hadn't offered that on the call back. They said some condescending stuff and then I told them I am a former jeweler and it is a hobby so I'll just stick with what I'm doing. I even thanked them for the message. They messaged "you're more likely to get robbed selling it on marketplace and good luck with that." I asked why they were harassing me - did they want me to leave a review? Anyway, before this "boss" could bully me any further (they were writing), I blocked them. today I received a friend request from the guy who helped me at the counter when I went into their store. Having done a review to look up the owner of the business, I knew I hadn't been dealing with "the boss." I do not recommend dealing with them. They don't offer 50% of melt value and they hunt people down and harass them online. Sketchy af.

these guys are thief's, I purchased an amp for home got it home it came on and that was about it,…read moreno power had to turn it all the way up to even hear it. I took it back this guy behind the counter has the audacity to say well at least it comes on, and refuse to even give me a store credit. I will be suing them for it, not for the money they STOLE, but for the principle .... DO NOT PURCHASE ELECTRONICS FROM THESE GUYS

Best place to go to sell your gold and silver! Highly recommend. Owner is honest and pays a high…read moreprice.

Walked an hour to get there, was in store for 30 seconds before being told by the old man they…read morewouldn't buy anything to go to a different store to sell. Didn't even bother to look at the morgans, 1/2 ounce rounds of. 999silver or ounces of englehard .999 silver bars I brought with me. As well as didn't look at any of the pre 1970 half dollars which are silver, instead told me to just go spend them because they aren't worth anything. 3 old guys in there and one younger guy behind the counter. They claim to buy silver but obviously not

Extremely friendly and helpful from the moment we walked in the door. Helped me find the perfect…read morewedding bands!! Could not recommend them enough to anyone looking for a great experience.

Louis helped me find the ring of my dreams at Bonded Loan Office. Incredible customer service,…read moregreat selection and reasonable prices. I will definitely be back!

Every time I have ever walked in here, I received amazing service…read more The owners are super cool and I wish I had more money to spend here. So go on over to Boozer shopping center and take a look at all the great buys and wonderful gifts they sell.

I just went in for a battery for my watch. I was informed that the soonest I could get my watch…read moreback was Tuesday. He no longer replaces batteries while you wait. won be going back anytime. zero star rating.