It was a pleasure to do business with Stephen today, and I would definitely use him again and to…read morerecommend him to my friends and family. Stephen examined my jewelry and noticed that a couple were actually 18K gold instead of 14K gold and he paid me more for those. I was not aware of that, and I really appreciated his thoroughness and honesty. I received an excellent price for my gold and he paid me with cash immediately. I was in and out in 20 minutes. Great business and highly recommended.

Metal Man is a one stop shop for all metals of value!! Super polite & completely fair with pricing…read moremy items I felt comfortable right away & walked away with smile. I highly recommended

I brought in a 98.6% pure gold coin set in a 14kt pendant on an 18kt chain. This place offered me…read more$400. (The melt value was over $1000 as gold prices were almost $4300 per ounce.) The guy said he would ask his boss when the boss came back. They called to ask me to come back in after I drove home but didn't raise the offer any on the phone so I figured I'd not waste the trip and list the items on FB marketplace. I was getting close to my asking price of $800 for just the coin pendant. "pgap" on FB contacted me and said they recognized the item from my visit to their store and could offer close to my asking price, but my listing didn't include the 18kt chain. I asked why they hadn't offered that on the call back. They said some condescending stuff and then I told them I am a former jeweler and it is a hobby so I'll just stick with what I'm doing. I even thanked them for the message. They messaged "you're more likely to get robbed selling it on marketplace and good luck with that." I asked why they were harassing me - did they want me to leave a review? Anyway, before this "boss" could bully me any further (they were writing), I blocked them. today I received a friend request from the guy who helped me at the counter when I went into their store. Having done a review to look up the owner of the business, I knew I hadn't been dealing with "the boss." I do not recommend dealing with them. They don't offer 50% of melt value and they hunt people down and harass them online. Sketchy af.

these guys are thief's, I purchased an amp for home got it home it came on and that was about it,…read moreno power had to turn it all the way up to even hear it. I took it back this guy behind the counter has the audacity to say well at least it comes on, and refuse to even give me a store credit. I will be suing them for it, not for the money they STOLE, but for the principle .... DO NOT PURCHASE ELECTRONICS FROM THESE GUYS

Fair price and quick turnaround on an heirloom sale. I was pleased with the efficiency and sharing…read moreof expertise.

Pleasure dealing with Ross. Inventory was not extensive. Understandable with the status of the…read morePrecious metals market. I helped add to inventory at fair pricing. Will do more business in furture I think.

Quality merchandise and very friendly people. I give it my highest recommendation! Been coming here…read moresince the 80s

Dear Johnny(owner), We had a very unpleasant experience at…read moreyour business today. We were shocked today and really disappointed. We are a recently engaged and excited couple that were out shopping for a men's wedding band for our wedding. I have purchased products from you in the past, many years ago, while in college. Today, I was totally embarrassed and taken off guard with our experience while visiting your establishment for the second time in two weeks. We saw a wedding ring that we liked, and we asked for better pricing. You(owner) gave us better pricing. We then asked for a lower price because we noticed that the jewelry item did not have any supporting authentication documents or jeweler trademark(i.e. 10kt, 14kt,18kt gold quality). Negotiation in the jewelry business is widely accepted across the ENTIRE globe. You(owner)said that you have "over 40 years experience in the business and you stand behind what you sell." My finance politely asked for you to test the gold and the diamond of the ring, so that we could make sure that we are making a wise investment of several THOUSAND dollars. You(Johnny) became very belligerent and raised your voice at me as well as my fiancée (while other customers were in the store) to "Take it or leave it, and that you are not breaking down your equipment to test any thing!!" We were very shocked and upset with your behavior. I stood there for a minute thinking that you would have some human decency to apologize for speaking in that manner. You did not. Nonetheless, We politely said "thank you" and walked out of your establishment. We are not going to spend $ .01 with your business ever again. WE, as consumers, DID NOTHING WRONG. When you(pawn shop owner) purchase items from customers, you don't take their "word"concerning the quality. You(pawn shop owner) test every piece of jewelry that you acquire to ensure authenticity. Even IF the item is $100 that you are investing in. You as a business owner, make sure that you are taking due diligence. Is that not correct? I and my fiancée both, were nice and gracious to your staff. If you don't have respect for us as clients, you don't deserve for us to spend money(thousands of dollars) with your establishment. We have NEVER been spoken to in that manner at any jeweler or Pawn Broker. Sir, human respect is the only respect. Period. Your customers keep you in business. We are children of God, most importantly, and we should be treated with kindness and respect. Your staff members(aside from you Johnny) were very excellent, kind, and helpful. I thought hard and long before writing this review. Wrong is wrong just wrong. Even after you being in business for 40 years, there are things that still need to be learned. OUR customers make us successful. The citizens of Columbia and surrounding areas work hard for our money. We are not robbing your stores and committing crime. We have been raised by two great families. We were taught ethics and morals. We pay our taxes, state, local, and federal. We support our local economy and businesses. We can shop anywhere in the world or just simply order what we want online. We choose to patronize our local businesses. What more do you want from us Sir? I'm sure in your world, we would just get yelled at by you , insulted , embarrassed, and then turn around and spend several thousands of dollars with your business. What is that exactly? Is that what you get or expect when you and your spouse patronize your local businesses and spend thousands of dollars? We will still support our local businesses that deserve our money and business. We deserve better Sir.

I bring all my watches here to get serviced and they always do an exceptional job! Owner is…read moreincredibly nice and helpful. Would highly recommend!

Thank you so much for restoring my bracelet that hasn't left my wrist in 12 years. It is very…read moresentimental to me, and you did a fantastic job bringing it back to life. Could not recommend Matt more.

I patronize this establishment all of the time. NEVER have I been dissatisfied. Until today…read more Cheating people out of what gold is worth. Offering 40 for 70 $ worth of gold. I will find another place to treat me fairly.

From the owner: Palmetto Jewelry & Loan has been buying, selling, and trading in Columbia, SC for over 14 years. We…read moreare family owned and operated and are known for our fair prices and accommodating customer service. We value our customers and strive to make sure you feel comfortable and safe in our showroom.

Excellent and professional service. Very patient and kind in explaining market conditions. I'd…read morehighly recommend and would definitely return.

If you are looking to sell your coins, gold, or silver, look no further!! This place is top notch…read moreand Johnny Hadley is the best! He will beat all competitor prices and he is a very honest, and genuine guy. What a great experience I had when I sold my gold to him. Even if you decide not to sell to him, you too will have a wonderful experience! Guaranteed!! I would rate it more than 5 stars!!

Always such friendly staff here the owner of Betty is amazing you are always treated like family…read morethey bring a whole new definition to a family jewelry store! I always look forward to shopping Here

I went this week, during a very busy time, and Betty took time (probably an hour) to go through…read moresome jewelry with me that my mother had to determine what was "real" and "not real." She truly seemed to enjoy sorting through and explaining to me what I had and what I should keep. I will definitely go back for them to make something new out of what is old in memory of my mom. SUPPORT LOCAL BUSINESSES!

I love this local coin store. The atmosphere is always nice and the couple who own it are as nice…read moreas anywhere I've ever dealt with

Should be 7 Stars great people, frendly and Honest. I have bought both Gold & Sliver and will…read morecontinue to so as I can see and hold and take it home right away.

Great customer service. Fixed my watch fast and at a reasonable price. I will be taking another…read morewatch that I need work done on soon.

The people that work here really helped me out when I had an issue with my watch. they got it fixed…read moreand even taught me a couple things that I didn't know.