Quite possibly the best jeweler experience you could have. On the triangle of…read moreaffordable/quick/inexpensive There might be a compromise on quick but well worth it.

I recently moved to SC and I needed to get my ring resized, so I picked this store because of the…read moregreat reviews and the fact that it's family owned. However after my experience I'd say they don't really care about their customer service and they won't treat you like family. I dropped my platinum ring off before the new year and the jeweler quoted me one week before it would be ready and didn't even mention the pricing. He simply said it would be ready next weekend and he'd message me to let me know when I could come pick it up. After patiently waiting a week and not hearing anything I decided to call in and get an update. They tried saying they'd been busy with the holidays and such, and that it wouldn't be ready for a few more days. I understand being busy with the holidays but if you're going to quote a time and then not check in before then to let me know of the changes, then that's unprofessional. They understood my frustration and said I could come pick it up on that Sunday and then nobody was in the store, and nobody picked up their phones. After calling multiple times, and leaving multiple messages over the weekend I still didn't hear anything. I had to call again for another update. When I tried asking for the manager/owner to express my frustration and concern, the employee just took over helping and wouldn't even hear me all the way out. In fact he cut me off mid explanation to say he'd figure it out and call me back. Grateful he hopped on the issue so quickly but he was not thorough or attentive at all. The employee then called me back and said it was ready. That's great, but the store is only open until 5pm and I, like most, work 8-5pm. So now, I won't be able to get my ring for another week! 2 weeks without my ring and I don't even know how much it's going to cost me when I can eventually get back there. How unfortunate because I have a lot of jewelry pieces I need fixed up and now I'm going to have to start the process all over again to find a different jeweler.

I have been in the store on at least 3-4 different days. Ok, it sometimes takes a little while to…read moreget someone's attention, true, but over all it is pretty good service, at least for me it was. I had to wait a little while and try to get someone's attention this past holiday season - but they were literally packed, and it was on the days you could use your jewelry warehouse cash (had some from another purchase earlier in the month) so I expected to have to wait - and it didn't take long, I found what I came in for, I left happy, my daughter loved her opal ring. A couple weeks prior my husband and I were here, and we were in the market for a solitaire. I had one, it was a little small and it was my grandmothers, I have worn it for years and years, it's even chipped a little. So for early Xmas we came here :) I originally wanted a square princess cut diamond, but after trying a couple on I just wasn't feeling it. I spotted a pear. Something I did not think I would like, I tried it on - I still have it on! Honestly without looking at the sales papers I cannot remember the mans name who sold it to us BUT he was great really! He was very smart, he was helpful, he was nice, I have zero complaints. He tried really hard to find me what I wanted and there it was :). The diamond is gorgeous! And all the papers came just like he said they would right on time! Everything was perfect! I love the ring - absolutely love it! The only thing with jewelry warehouse that would make them king of jewelry in this area is on site sizing, on site resetting, etc. I just hate to send out jewelry especially something of this $$$. Please consider getting someone in house! I still want my ring reset and resized but hate to send it off and part with it even for a couple weeks lol! And by the way - after we left I did go to Jared's, with my new ring, just to see what they had that was in the same range and ya know what? It was all about $500 more (for slightly smaller diamond) that did not even look as beautiful. Either the inclusions were huge eye sore or the color was not as good. We compared for a good 15 minutes and took a look with the jewelry magnifier and really there was no comparison. I said Thanks anyway and left. Glad I went with this diamond, thanks jewelry warehouse!

I was in the Sunset Blvd location on 12-31-18. I previously had purchased two silver necklaces. I…read morewas being waited on by a very nice associate when Teresa, the Mgr-Asst. Mgr. rudely interrupted our conversation with the most unprofessional attitude I have ever experienced. The clasp was broken on one of the necklaces and Teresa was demanding that I did not buy the necklace there. It was a $20.99 necklace, not a $2000.99 necklace. She upset me so bad with her rudeness, I left the store crying. I hope Teresa never has the opportunity to be so rude and unprofessional to another customer. My experience with Teresa's unprofessional work ethics has nothing to do with the rating of this store. Not all people are made to work with the public.

I had a couple of rings re-sized. Prices were reasonable, and I'm very pleased with the results…read more Quick turnaround. People are friendly and professional. They have beautiful, high quality jewelry.

I broke my original engagement ring's band in half months ago. I was hesitant to have it repaired…read morein Camden due to previous experiences in town with other jewelry. So I began researching and settled on taking my ring to Carolina Fine Jewelry. My husband and I were greeted by the friendliest, most incredible employee, Donna, and she helped walk us through the best plan of action for my ring. She was so knowledgeable and supportive, while explaining that my original band would likely never be in the same state and a replacement band would likely be the best plan of action. She helped us find the perfect setting for our diamond/halo and we left expecting it to be finished in a couple of weeks. (We we're there 3 days before Christmas after all so we expected that). Christmas Eve I got a call that our ring was completed (MIND BLOWN) and she urged me to come get it! When she put my ring back on my finger I nearly cried. The workmanship was incredible and Donna had truly found us "the one." This ring is absolutely everything I wanted and then some! The quality of workmanship is second to none AND they were even able to resize my husbands wedding band in that same time frame! We are incredibly pleased with the quality of work, speed of completion, and most of all the above and beyond customer service

I bring all my watches here to get serviced and they always do an exceptional job! Owner is…read moreincredibly nice and helpful. Would highly recommend!

Thank you so much for restoring my bracelet that hasn't left my wrist in 12 years. It is very…read moresentimental to me, and you did a fantastic job bringing it back to life. Could not recommend Matt more.

Since moving to South Carolina, I've only been in Handpicked one time. Lately, I've been in the…read morestore every other week. Molly usually helps me, I don't buy much jewelry so it's nice to have someone guide me through the process. Molly is definitely valuable to your company. When I see Molly outside of the store she's always wearing handpicked jewelry, and I ask where she got it. Then of course I have to go and shop. She is very helpful and I don't feel as if I'm being pressured to buy anything.

The day I went in it was blazing hot in the store. Front door was open. I had never been in the…read morestore so myself and my daughters walked around checking out everything. I felt like we were followed the entire time around the store. My girls don't run around or touch anything as they are well behaved so I'm not sure what the issue was. We were asked 5 times if we needed help. I ended up just leaving because they made me feel so uncomfortable. I was literally just looking, and figured telling them that one time would be sufficient.

Outstanding jeweler! He is honest and kind. His prices are very reasonable! My mother used him for…read moreyears and my husband also. If you want it done right, go there! He stands behind everything he does. Phillip you rock!

Very helpful. Has beautiful custom rings at great prices! If you have a idea he can make it!read more

Absolutely love this shop! It's about an hour drive for me, but so worth it. It has a diverse…read moreoffering of quality, well-priced items, and the displays are lovely and ever-changing. There is something for everyone and for all age groups. Speciality clothing, wreaths, jewelry, stationary, journals, garden /home decor, seasonal ornaments as well as one-of-a-kind, handmade pottery, handbags, and candle displays- just to name a few of the items I saw on my excursion this afternoon. If you enjoy finding something "special," this shop is for you.

From the owner: Chalk Paint ®by Annie Sloan Original artwork by Wayne Rogersread more