My mother has been an assisted living resident here for more than 6 years. She has really thrived…read moreas a result of the excellent care, from the Executive Director to the nursing, care and activities directors. The staff really make this place special. They truly care about the residents and obviously take pride in their work in this lovely setting. The activities are varied and interesting, as well. Highly recommend this Sunrise.

Our mom has acute dementia and is on the 3rd floor at Sunrise (the memory care unit). Her…read morecaregivers are fantastic. Kind, joying, loving...it is a wonderful environment for mom.

First I'd like to say that my husband's primary Nurse Brittany and his Medical Aide Kianna were…read moreexceptional in their care of him. They were professional, dependable, knowledgeable, considerate and kind. I would love to commend them. however they could only perform their duties as well as the administrative operations within WHCH would allow. As for the administrative side of the company, If I could give less than 1 star I would. During a time when my family's hearts were breaking and my husband had a very short time to live, I was constantly faced with WHCH "back-office" issue after issue; beginning with his transition home from the hospital, all the way to the delay in his certificate of death. Because I was focused on caring for my husband, I feel somewhat that WHCH took advantage of my distraction to provide less than excellent service. The statement I am making now is to impress whatever impact I can on whomever may be considering using this company. And to either have The Washington Home & Community Hospices REMOVED from the resource books at local medical facilities or to have associated organizations implement some sort of rating/notification system that would alert families in choosing WCHC service, they may be putting their loved-ones final days of comfort in the hands of a company that is ill-prepared to meet the commitment. It is my desire that no other family has this same experience.

In a nutshell: This place is terrible…read more My father was in a nightmare situation at The Washington Home. The final event is that they gave him insulin without food. He was waiting and waiting for the food to arrive. We were on the phone with him, and his strength and mental capacity were deteriorating while he was on the phone. He was increasingly slurring. We could hear him ringing the call button for the nurse and the nurse was not coming. He kept getting weaker and weaker. Finally, a tech came in the room for something. We could hear my father ask her if the food was coming. We could hear her say that it was coming. He asked if she could tell him what time it would come. She said no. We asked him to put her on the phone so that we could talk to her. She said that she was not permitted to talk to us, that we would have to call the nurses station. We hung up and called the nurses station. My brother told the nurse to get my father some food. The nurse said to someone, "what is that tray still doing here, take that in" so the food was sitting right there the entire time. We waited a few minutes and then called my father. He was totally recovered, happily eating his dinner. We were unable to reach the charge nurse over two days of frantic calling. She does not return messages. We called the social work head person first thing this morning and she has not returned our calls. Bottom line: Don't send anyone here.

I used Philia on May 10, 2024 through my employer's back up care provider. I used the nanny…read moreservices for my 2 & 4 year old. For most of the day just the 2 year old was home / with her. Danielle S was very nice, and I would be happy for her to come again. It sounds like she has good experience for the role. We had one incident where she took out 3 colors of play dough and was making shapes with the stamps......... ON THE CARPET. She didn't realize she was creating the marks (leaving play dough stuck in the carpet) and didn't realize it was a carpet (she said she thought it was a play mat). I think we all make mistakes. She apologized. She didn't blame my son. He has never done play dough anywhere on the floor or carpet, and never used more than one color. I read on the internet that one needs to wait for it to dry before trying to remove it. I contacted the company later that day and very politely asked "what are we going to do about it if it doesn't come off?" The admin lady blamed my child knowing nothing about the situation. She said the kid probably told her to do it... and more blaming things, which were completely not true. She said she would speak to a supervisor and get back to me. She, nor anyone did get back with me. That's very unprofessional with not covering for your employee's mistake, and getting back to me.

Finding Philia was the best thing that could have happened to our day care/nanny search. My husband…read moreand I were completely overwhelmed by the Washington, DC day care machine and really wanted a nanny once our child starts needing care. We found a neighbor to start a nanny share with and then dove head first into scouring the internet/care.com to find a nanny. What an overwhelming process! Then we found Philia and it just seemed too good to be a true - an organization that finds the nanny for you? That does all the pre-check work (background checks, interviews)? That handles all the administrative end of nannying (workers comp, insurance, payroll taxes)? How could it get better? Well it does. After a few emails with owner Kira, and then our initial in-person meeting, my husband and I were thrilled. Kira is passionate about her company and the services Philia offers and her response time & customer service are top notch. We have already met with and secured a nanny for our soon-to-be-arriving first child all thanks to Kira & Philia. Kira listens to your needs and wants and then she provides you with nannies that fit the bill. She takes SO MUCH of the time & stress out of nanny searching and we really couldn't be happier that we have started working with them for our childcare. Philia really, truly is DC's best kept secret right now!

Seabury at Friendship Terrace is a nice place to live, except for the quality of the food. The food…read moreis so awful that dinner conversation is often limited to complaints about the food, not the usual dinner stuff. They think nothing of serving potatoes, rice, and pasta in the same meal, meats are tough and have no gravy/sauce, instead of broccoli florets they serve the stems, and spices or herbs are never used. We have three menus. A weekly menu handed out at the beginning of each week, a menu from which we choose our food at lunch and dinner time, and the unnamed menu consisting of whatever is available, which is often not what was listed in either of the other two menus. The waiters are excellent, friendly and helpful, and even they recognize the poor quality of the food. The food situation is very unfortunate, since the place could not have a better location. Two and a half blocks from Metro and Whole Foods, two blocks from the public library and CVS, also about the same distance from Target (which also has a CVS, so we have two within walking distance), The Container Store, and Ace Hardware; still very much a residential area with 100-year-old houses that have gorgeous gardens and huge, ancient trees. Several churches are within walking distance, as well as a few restaurants (Indian, Middle Eastern, Mexican). Residents are quite diverse and friendly. Some of them have been here for years and are always cordial and helpful. I wish they would do something about the food! My understanding is it used to be good, and when I first came it was still fairly so. I have no idea what happened.

After a lovely tour by Tawanda Jackson, the Associate Admissions Coordinator, I am more excited…read morethan ever about Seabury at Friendship Terrace. I've toured several senior residences in the DMV with a view toward my golden years. Seabury has a classic (and classy :) ) design and modern amenities. The constant care of the building is visible in freshly painted corridors and apartments, clean and fluffy carpets and polished wood. The apartments are cozy and bright due to fresh fixtures and floor to ceiling windows and have great walk-in closets.Workers were on duty during my tour making the latest updates! The residents seem relaxed and content enjoying gardening, soaking up sun (there's a sunroof!), walking around the lovely residential neighborhood and gathering in groups for games or friendly chats. Scheduled of interesting activities are posted everywhere. I'd love to live there.

Life Matters is at my house right now and is supposed to provide 4 hours of aid. I have cameras in…read moremy home due to my grandmother's health issues. I have been watching this lady sit in my grandmother's chair and watching Mom on TV since 11:46. My grandmother does not watch TV during the day, and even text me to hide the remotes the next time the aid is supposed to be there. She also told me that the aid went upstairs to look around, even though my granny, her bed, her clothes, and bathroom are all on the first floor - this upset my granny so much that she has talked about it since it happened... such a cruel thing to do for an Alzheimer's patient... My grandmother even got out of her bed, let her dogs out, and got back in bed without the aid even moving. I sure hope Mom reruns are enjoyable because I will be complaining of the care to Inova and anyone else who recommends Life Matters. I have been calling Life Matters to cancel any further visits for more than 30 minutes with no answer. Update - I finally reached someone. I was told I wouldn't be charged for the day and they would offer a "free" day for the trouble. They called and told the lady to leave, which I watched happen remotely. I've never seen anyone move so fast in my life. I was told this isn't what is expected of aids, which I believe is true, but in my opinion, this woman was far too comfortable walking in and just sitting there watching TV to not do this regularly. Thankfully, I was able to see what was happening, and hopefully it won't happen to someone else.

I retained this service on behalf of my sister who suffers both from physical and psychiatric…read moredisabilities and was in the hospital at the time of my initial contact with this service. I was managing my sister's care remotely from Missouri and could not remain in Arlington indefinitely after her surgery. The intake procedure was handled by an excellent social worker. While I was promised reasonable continuity of staff members going forward, instead we were assigned a different social worker for each subsequent follow up. Sadly, there was no continuity from one visit to the next. All I received was an email summarizing my sister's physician visit that I could easily have obtained, as medical POA, without paying $300+ for info I could have easily from the physicians' office directly. The geriatric care manager concept is a sound idea. However, attempting to effectuate it with no staff continuity devalues the service. This is a temp service, not professional geriatric care management.

Was my first time going to an medical. Quality wise it was…read moreover my expectations. Value was and it is that this place changed my life. Thank you medical staff for your dedication and supra human efforts to make me and all people from second floor better. The value for me to be there was like starting new life.

Luckily I've never had to rely on a homeless shelter. But for those who need it, this place is a…read morenice one. It is for those who have mental health issues (as is the case with most homeless) and who are in need of medical services. You can tell this place from the sculpture out front. Once when I was working with a youth program, we had a number of lunches left over from our off-site program. We decided to donate the leftover lunches to Christ House and they were so appreciative. Some of the residents came and helped us unload the truck and they were so happy to have us there that they offered to give us a tour (unfortunately, due to our double parking, we had to decline). If you are in need of help, or looking for a worthwhile volunteering opportunity, this is a great place and a good service to the community.

I was so impressed with the renovations they have done! I went in there about 4-5 years ago to…read morefind a place for my elderly father. It was, and I am always honest, awful! So, when my father had to be out there after his stroke for subacute care...I was worried. HOWEVER...I WAS SO INCREDIBLY PLEASED WITH WHAT I WALKED INTO THE SECOND TIME! The entry hall is lovely and clean, the room my father is in looks great. The door on the bathroom clearly wasn't renovated, but I don't mind because the rest of the place is WONDERFUL! My dad used to live over at a similar place on Thomas Circle. Initially, I was impressed with it, but then it kept getting worse and worse. Elevators and AC weren't ever working, leaks weren't taken care of, my dads dryer wasn't locked down into his washer (so it won't fall) and it has almost fallen on him (and my son and me) on several occasions. They definitely overcharge for the service he gets over near Thomas Circle, which is a darn shame. I had so many hopes for that place, so it makes me sad. That's why I can tell you with all certainty I WISH I had put my father at Forest Hills! Had I known they were going to be renovated I would have jumped at the opportunity because everyone who works there is so lovely. I will say this...IN SHORT: I am so happy with what Forest Hills has done for my father so far. Everyone who works there is patient, kind, and loving. You can tell when someone likes their job--and from what I can tell everyone who works at Forest Hills must love it because they make everyone who lives there happy! :0) (The ONLY reason I don't give Forest Hills 5 stars is that it is IMPOSSIBLE to get in touch with anyone who works there. Also, I have been given incorrect emails from staff...BUT, once you get in touch with someone THEY ARE GREAT!!)

Updating this to say that I did meet with the director and she was kind and open to feedback…read more There seems to be a willingness to examine what's going on. I hope solid changes can be made. There were some positive encounters with a couple of staff members. But I am still concerned that changes to dietary needs may not happen quickly enough. The overall quality of care is not good. The attitude of many of the nursing home staff is not positive and there were some major mistakes made while 'caring' for my dad. Staff was unresponsive to concerns and did little to alleviate our concerns that our dad was in good hands. Bones were found in his food and he's supposed to be on a soft diet and little supervision to what or how he's eating.

I don't recommend this psychiatric unit for anyone. The first time I was here was back in 2007 and…read morein spite of the administration changes the quality of care remains mediocre. I always lose property here. Additionally, I've experienced prejudice, Islamophobia and misogyny every single time I've come. I've been physically abused by both staff and patients. You better believe I'm filing a lawsuit for my last stay. Me and my family don't play that enough is enough. I filed 5 grievances while I was a patient. They don't take me seriously but they will when I get my lawyer involved. Don't go here for psychiatric care go to Washington hospital center. They're number one in DC and PIW is last, there's a reason for that.

"It's ok to ask for help" I want to give a big shoutout to…read moreChristopher & Hayle. They really handle every service professionally. This place offers many kind of cares and I'm glad I took the offer when it was given to me . I fully recommend this establishment to anyone who needs help. They took care of me & gave me the care help I needed .