Great staff! Always helpful and kind. Parking can be a challenge because if the nearby restaurants.read more

This store does not return phone calls nor answers the phone. I called two days in a row back to…read moreback to back to back with nobody answering the phone. The problem was I asked for a next day delivery on a letter. It did not get to my destination until two days later, that's not what I paid for UPS corporate said that my letter never arrived to the transit center till 7:30 PM. I dropped it off at the store at 11:30 AM and nobody in the storefront would call me back or answer the phone to resolve this issue.

Very knowledgeable - great advice for our U.S. business. Help me understand how the numbers work to…read moremake better decisions.

I have used David Hamblin as my CPA for many years for my business as well as personal returns. My…read morereturns are always promptly and correctly prepared even with complex issues of international holdings and small business issues. The personalized service is great. I had an IRS audit and David and his staff did an incredible job of handling my audit. Every account was examined as was all back up documentation. I had a no change audit which meant there were no errors or problems with my return and it was correct. Since the return was prepared by David and his firm, it just reinforced my view that his service is excellent and accurate. Prices are very reasonable and the service is amazing.

She's very thorough professional and friendly. If you ever need someone wonderful to take the edge…read moreoff tax season, work with her. Highly recommend!

Mrs. Brown was recommended to me by a friend and I'm sure glad he did. She has saved us a lot of…read moremoney since we started using her services in 2007. Always professional and we felt she's always had our best interest in mind.

This was the worst CPA that I have ever went to. The lady that did our return was flat out rude…read more She made audible sighs when we had some questions on the return that they prepared for us. Then after we paid them they never submitted our return. After more than a month, I called them asking about our return and they admitted their mistake. When I asked for a partial refund since they completely dropped the ball the receptionist said "Oh please I can only say that I'm sorry" Looks like next year we will either do our returns through TurboTax or go to a friendly H&R Block. At least they won't be outright rude

I had planned to do my own federal income tax returns this year (individual and business), but when…read moreTax Day arrived, I realized that I needed more than TurboTax. I needed some professional assistance. I filed for extensions and began looking for help. I called a firm that I had used two years ago, but they were too busy. A Google search gave me a couple of names, including Halloway and Associates. I made an appointment and was in their office the next day with my paperwork. The person that I worked with (Donna) was intelligent, professional, and courteous. Throughout the process, communication was very good. They let me know what additional info they needed from me, and they responded promptly to my emails and phone calls. Their fees were reasonable, and I was very pleased with their work!

Had been looking for a local accountant for tax preparation and after asking many friends and…read morecolleagues I was surprised to learn how little satisfaction people had with their CPA's. After much internet research I chose Diane Halloway based on experience and location, and called and was treated in a very courteous and professional way by staff at both Baytown and Clear Lake/Webster office. My meeting with Diane Halloway in Webster was very informative, productive, and enjoyable and I highly recommend her services.