Beau went through several scenarios for my investment property purchase and kept on top of all my…read moredeadlines and outstanding documents even for my quick close. Would recommend!

We just closed on a HELOC arranged by Beau. He made the process as easy as possible and was…read moreextremely knowledgeable about rates, terms and underwriting. He returns messages quickly and stays ontop of the transaction until it is done. I recommend him highly.

Flagstar Bank is a one star company as far as customer service goes. I agree with Randi K. who…read morealso posted a statement. I had ab insurance loss claim that started in February 1st, 2024. Flagstar has been a nightmare to deal with, to get the funds out of some vague escrow account. I have spent hours trying to get this resolved to no avail. They use an online website and an terrible department in their company called the "Insurance Claims Ceneter". It is the biggest barrier to get help to get my home repaired and the contractor paid. As of the writing of this review it is still not resolved and they are still holding onto money that I need to get my home repaired and paid for, Flagstar contracts out to a third party inspection company known as Safeguard Properties that is equally as incompetent and has rotten customer service. Whenever I call it takes hours to get to someone, at Flagstar to help get problems resolved and nothing ever get done. I have tried to get help from their so-called "resolutions department" and nothing ever gets resolved. No help, no resolution, just barrier after barrier. NO one ever answers quickly and god help you if you need to get transferred to another person. The calls go into call center hell and you can never get out. Flagstar clearly does not care about its customers, anything they have to suffer thru, nor really in getting anything resolved to assist their customers getting help. No one at this bank takes responsibility for anything!! They really do not care if you are their customer, your house is in disrepair, getting anything resolved; because of their incompetence and lack of good customer support, They have a lot of customer service verbiage on their webpage about their values and care for their customers which is all lies and subterfuge. As I am writing this review, I have spent another 30 minutes waiting on hold to speak to someone regarding my problem again.. Do not use this company, run, get a mortgage loan from anyone else or you will be very, very sorry.

I do not believe that Flagstar bank got 4.5 out of 41 reviews. I think these reviews are…read moremanufactured. That company has been a one star company for several years. Perhaps the branch in San Diego is different. I certainly hope so for the benefit of its customers.

I've worked with Renzo Marsano three times now, and each experience has been outstanding. He first…read morehelped me purchase my home, then guided me through my first refinance, and most recently assisted with my second refinance. Every time, Renzo has been professional, knowledgeable, and incredibly responsive. Renzo takes the time to explain all options clearly, answers questions quickly, and makes what can be a complicated process feel smooth and stress-free. He truly looks out for your best interests and tailors solutions to your specific goals rather than offering a one-size-fits-all approach. The fact that I continue to return to Renzo says it all. I trust him completely and would highly recommend him to anyone looking to purchase or refinance a home.

Decided to finally due a refinance and was dreading the process but Renzo helped make this so…read moresmooth and easy given my busy schedule. We did everything via email and everything was so fast and efficient. Would definitely recommend him he gives a lot of options and breaks it down when you have questions! Thank you so much for all your help making this a smooth process.

Working with Michael was great. This was the second time Michael helped us refinance our home, and…read morehe again made the process simple and easy. Michael is very honest and made himself available throughout the whole proces. Knowing we can trust him personally helped us feel more comfortable making important financial decisions. We'll definitely go to him a third time if/when the time comes.

I financed/refinanced my primary mortgage already 4 times with Michael. Each time Michael saved me…read morea lot of money. Michael worked very attentively toward my needs. Michael has all possible paperwork done electronically which saves a lot of hassle. The best of Michael is that he is patient with a Refinance. He will wait for the best rate before he locks the loan. If the rates are not good enough yet, he will continue monitoring. I'm looking forward to work with Michael again.

We had a great experience with Joe getting us a HELOC to pay off debt and make some home…read moreimprovements. I appreciate his advice and all the help he gave us to navigate through the process. I would definitely use him again.

It's the worst experience!!! It's a huge waste of time!! I…read moredon't recommend them!! Unless you want to waste your time!!

ACM team are excellent in communication and quick response to your questions. Im so impressed when…read moreI see them working hard to get the best rate for their clients. They respect your intelligent and time. So if you are looking for the Best coustomer service and rate . America Choice Mortgage is recommended. Honesty is priceless!

As first time homebuyers dealing with the current crazy real estate market, I cannot express how…read moreefficient Laleh and her team were with our transaction. Not only did Laleh talk the talk, she walked the walk. She delivered everything we talked about in record time! As a nervous Nelly, Laleh and G answered all my questions and walked me and my husband through the entire process. Thanks to Laleh and team--we are now homeowners!!

I was dealing with bank fraud and needed both my debit and credit cards replaced. Angelina made the…read moreentire process incredibly easy and stress-free, and I hardly had to do anything. She was friendly, patient, and made sure everything was handled properly. She even pulled up a chair for me while she helped. Great service and a very smooth experience during a stressful situation.

I used MyPoint for a solar loan when we decided to move forward with installing panels at our home…read more They were there right when we needed financing, and the process was smooth from start to finish. Mina was especially great to work with -- very responsive, clear in her communication, and helpful whenever I had questions. She made what could've been a stressful process feel simple and organized. Overall a really solid experience!

Mike and his team are awesome. They've simplified the process and really understand how to get a…read morebuyer the assistance they need! Thanks for getting us in our new home!!

Mike, Angela and I want to thank you for working with us. We…read morecannot stress enough how important it was for us to work with someone we trusted and someone who had our best interest in mind. Thanks for always answering my calls and emails. It made a huge difference. We would recommend you highly to anyone needing a mortgage. Please stay in touch with us as we are going to want to re-finance once interest rates come down. Thanks again.

I can't say enough! Nicholas and all of his colleagues saved us a major mortgage headache. They…read moreexplained everything as we went along and answered all of our questions promptly. They even saved us money! If you need a mortgage but aren't sure where to start, leave it to Nick and the iServe team. Their expertise saved us time and money.

Nick.. nick ..NICK!! One of the nicest dudes I've met... I've heard this horrendous stories about…read morethe mortgage industry.. how it took so long to close, issues the day before closing etc.. but Nick was ON IT! Easy process, let me know upfront what to expect, and very communicative the entire process. Tell yo friends!