I've been there a few times with legitimate customer complaints and was never resolved, had to go…read moreonline and speak to a customer service representative, which is very hard to achieve.

Have been banking with Wells Fargo for years and this branch is no different in terms of service…read more Its employees are friendly and always greet you when you come in. They take the time explaining their options and navigating the app. They're also quick with any withdrawals or deposits you need to make. Great location

It's a large scale bank with a small town vibe. Even though they recently revamped their space (I…read moreprefer the previous space for nostalgic reasons, though what they did recently is attractive and state-of-the-art), the staff remains just as friendly, warm, respectful, knowledgeable, thorough and professional as always. That's what matters. I've been a satisfied customer for 13 years and definitely don't plan to venture elsewhere. They have helped me with identity theft by overseas scammers, upgrading my checking account, halting fraudulent transactions, identifying CD rates and so much more. I'm grateful that such a helpful establishment exists in this day and age. Their wonderful ladies and gentlemen are well-trained. I also appreciate the fine folks who work for the Webster call center as they, too, have helped me numerous times.

I needed help on their app and the bank manager himself (Steven) even helped me on a Saturday where…read morethey are open until 3 pm!! This is fantastic and he was super helpful and answered all kinds of questions and made sure I was all set. They also have a free coin machine for members! It is fabulous! Prices so beat out regular banks and the ATMs don't charge you a stupid amount of money for not using their ATM. It's a great deal. I maybe switching all my accounts here soon!

I am so please with their bank. From receiving a personal attention to excellent customer service…read more I have not met one unprofessional employee, they seem to love to work and help everyone in due time.

poor customer service. cut of card after buying airline tic.read more

Terrible customer service and even worse online experience. Stay away!!!…read moreI wish there would be half star!

Here we are again. Another renovation and upgrade. Sitting here waiting and no one acknowledging…read morethat I'm here is certainly a downgrade. No tellers? How is this an improvement? Let's see how long this takes.

From the owner: Our leadership team is committed to giving each of our members a voice and honoring our belief that…read morepeople are worth more than money. A not-for-profit cooperative financial institution with assets in excess of $1 billion, we were chartered in 1967 by the National Credit Union Administration (NCUA) and offer credit union membership to anyone who lives, works, worships, attends school or regularly conducts business in Suffolk County, NY as well as immediate family members of current membership.

My family has been a member for this bank for years and it took us a while to find a better one…read morethan the one where we live that always makes mistakes. This bank is great- they get to know you by name and always are very kind. There is one lady, Lisa, who is sort of a manager that will help you with any problems and will try to solve them as fast as possible.

This is our bank. It has an ATM. Drive up also…read more Go inside and deposit or withdraw money. Or speak to a Banker.

I wanted to take a moment to recognize Katherine Vargas at the Teachers Federal Credit Union in…read moreRiverhead for what was truly an outstanding experience. In a world where it often feels easier to handle everything online, Katherine reminded us exactly why community banks exist in the first place. My mother and I had been pre-approved for a loan but were running into delays receiving the final documentation due to an operational issue on the online side. Because the matter was time-sensitive, we decided to visit the local branch. That decision made all the difference. From the moment we met Katherine, it was clear we were in capable hands. She immediately understood the situation, took ownership, and worked diligently with us until the issue was resolved. What stood out most was not just her efficiency, but her professionalism, genuine empathy and determination to see things through to resolution. She made a frustrating process at the start, seamless and reassuring. My Mom and I left with renewed appreciation for the value of local, relationship-driven banking. Katherine is a true asset to Teachers Federal Credit Union team. She represents the very best of what community banking is meant to be, personal, responsive and built on trust. Thank you, Katherine, for going above and beyond!

Best bank always willing to help, very professional, going the extra mile, friendly…read morecommunity-minded

I had to wait two weeks for a check copy. (another credit union provided the same in two days.) I…read morestopped payment on a check and the check was honored. Horrible place since the expansion. No need to contact me about this review--I have already had it taken care of. I just feel that there has been a real erosion of services that people should be aware of.

I was assigned poa. I was guided through the process and my authority was quickly authorized. When…read morethe time came our executor account was promptly taken care of. Everything was done with compassion and care . This is a great place.

Small efficient bank. Easily accessible atm and friendly service. P.s. Webster is a good bank to…read morehave!

Horrible customer service, rude condescending behavior, lazy workers that dragass while the line…read morebuilds up. Laugh on your breaks and take your surgical masks off from hiding your face to try and get away with your disgusting behavior. Avoid the ronkonkoma location and pull out of capital one altogether. Completely failed service.

Recently went to Capital One for a CD business transaction. I was assisted by Paul and Joanna who…read morewere very knowledgeable, persistent and efficient while working with the back office through the details. Thankfully Capital One has some pretty terrific employees at this location!