Terrible company. I paid my Bank of America credit card in full and paid it early. They charged me…read morean interest fee the next billing cycle even though I had no balance. Bank of America refused to take the interest charge off. I canceled both of my Bank of America credit cards. Now I'm going to open a checking account with my credit union. Then I will close all my accounts with this garbage company. BANK OF AMERICA DOES NOT GIVE A SHIT ABOUT THEIR CUSTOMERS.

The service I received here was good for what I needed. No complaints. I went in and seen someone…read moreimmediately and they took care of my business and done.

As far as being my credit union, I mostly like them, Ive been a member for many years when interest…read morerates mattered. Speaking of interest rates, I think they owe me a few years of 1% interest in my checking. I've been putting everything into the money market when I realized I wasn't earning in the checking, while all along I believe I should have been. All spilt milk really as it's a couple hundred bux. I like that I've finally got a branch close to home but the drive through ATM is constantly out of service as it was last night, I walked in to talk about a stolen account number and they wanted to charge me 30 bux to stop checks - Really kick a guy when he's down. Overall I like the bank, the branch itself is hit or miss. I've sat with a few reps and did some inside banking, mostly I stick to inline when I can.

Well it's been a week now that Four Leaf has been reviewing extra charges on my account and as…read moreexpected there has been no follow up..I was hoping to have some positive feedback but so disappointed..

Terrible online experience. They don't respond to emails. Sent multiple emails to…read moreDigitalbranch@suffolkcu.org nobody reached out back. Their online platform is extremely unreliable, It frequently displays errors with unclear or misleading messages--some even reference a phone number that's just a placeholder instead of an actual contact. Applied for an account online but did not receive a confirmation email or application reference number upon submission. A couple of hours later, I received an email containing a link to enroll in online banking, but the link appears to be broken.

Came today on Thursday March 27th 2025 to use the coin machine and to deposit 2 checks…read more Took a free Water from the cooler on my way out

I never realized a bank could be this irresponsible until my experience with TD Bank…read more They closed my joint locker (safety deposit box) without informing me at all -- no call, no message, nothing. They have all my contact details, yet didn't even try to reach out. There was even money in my account that could've been used for any charges, but instead they just went ahead and made decisions on their own. What's shocking is that they reassigned my locker to another person and had no proper record showing that I even had that locker( safety deposit box) in the first place. That alone shows how unreliable and disorganized their system is. I had to argue with them just to get clarity, and only after 4 days did they finally contact me -- not to fix the issue, but to tell me about the charges and that they had already taken out my belongings. On top of that, I ended up paying almost $350 total, including old charges and a drill fee (around $150-$190). A drill fee on me? After opening my locker, removing my belongings, and putting everything at risk -- I'm the one being charged? That makes no sense. What's even worse is that I actually had the key to my locker. That's supposed to mean it's secure. So what's the point of giving customers a key if the bank can just drill it open and access everything inside without even informing them? There was absolutely no apology for the frustration they caused, and no sense of guilt or accountability from the staff -- even though it was clear they were in the wrong. Instead, I was made to feel like it was somehow my fault. At this point, I honestly don't even know who is responsible or who is managing things properly, because no one seems to have clear answers or take ownership. This whole situation is very concerning. I paid everything just to get my own belongings back. That's not how you show safety to your clients. I'm not even sure if anything is missing, since I didn't have a full list of what was inside. Who is going to compensate me for the frustration, wasted time, and stress this caused? Treat your clients better. Goodbye. You charged me fully, added extra fees, gave me all this headache, and accessed my personal belongings without proper notice. This is completely unacceptable. I've never been someone who posts negative reviews, but this situation really crossed the line and left me extremely disappointed.

Staff is friendly- the lines are ridiculous due to management only keeping on Teller at the…read morecounter. *Update, waited 42 minutes just to deposit a check.*

I love this bank. It feels like a small town bank but it's a chain on Long Island. They can do…read moreeverything a big bank does, but with personalized service. They know their customers and are extremely helpful. I used to use one of the major bank chains and the level of service did not even come close. I dreaded having a question or needing to go into the back for anything. But not at FNBLI Patchogue. I actually like going here. Everyone that works is this bank is fantastic. I have also been to the Sayville and Huntington branches and have been very happy with the service there also. I can't say enough good things about this bank.

Staff friendly polite and follow up was awesome glad to give them my Business. Recommend just wish…read morehad more branches closer to me

This location is very friendly and helpful. If I continue…read moreto stay with TD Bank, I will primarily be using this location.

Terrible service today had a large cash deposit with a slip and the teller told me I had to run out…read moreto my car and get my drivers license I was in and out in two seconds and three people were already on the line Ahead of me he decided to take those people first I will take My deposit elsewhere Lately the tellers here have had a chip on their shoulder especially the one woman that is always there and the one guy with the mustache I don't know what happened to the service

Lindsey helped me a few days ago and her customer service was great! i usually don't like going…read moreinto the bank branch, but Lindsey helped everything go smoothly and within a timely manner as well. Such a great person! Will definitely be going back to her for any future assistance needed!!

Always very friendly and helpful, 5 stars from me. Christie and all the staff have supported my…read moreneeds for many years

Terrible customer service and tellers are not friendly and no smiles at all. I am just using that…read morebank because it is convenient for me otherwise would never deal with them.