Terrible company. I paid my Bank of America credit card in full and paid it early. They charged me…read morean interest fee the next billing cycle even though I had no balance. Bank of America refused to take the interest charge off. I canceled both of my Bank of America credit cards. Now I'm going to open a checking account with my credit union. Then I will close all my accounts with this garbage company. BANK OF AMERICA DOES NOT GIVE A SHIT ABOUT THEIR CUSTOMERS.

The service I received here was good for what I needed. No complaints. I went in and seen someone…read moreimmediately and they took care of my business and done.

This use to be the best bank. I have a home loan, auto loan, and all regular accounts there. Ever…read moresince they switched to "FourLeaf" which they claimed was strictly just a name change, it's all gone down hill. I use to pay my mortgage directly with a transfer. Now it's a complicated process that takes days to withdraw. I am very disappointed in the company transition. On a positive note, the new ATM with different bill options is nice.

Ever since they changed the name from Bethpage to FourLeaf you cannot pay extra on your loan unless…read moreit's timed perfectly within a short window after your payment clears I like to sometimes pay my loan ahead and I almost always pay extra on the principal balance they have made it very inconvenient and difficult to do that now I cannot recommend this credit union it is absolutely horrible to deal with they clearly do not care about their customers and they do put protecting their interest above their customers and at their customers expense, I am not complaining about the good people working in the Patchogue branch I am complaining about the Greedy Decisions corporate has been making, FourLeaf is an Absolutely Terrible Credit Union use any other credit union.

Natalie West helped us with our account recently. She is very knowledgeable. Natalie is always…read moresmiling and has made our banking experience a good one. If you sign in to sit with a representative and you get Natalie, you can be sure that you are in good hands. Anthony Desimone is also an excellent representative to sit with. My husband does not do online banking and he had a question about the bank statement he received in the mail. My husband and I both sat with Anthony who printed out his account information and explained everything to him. We were pleased with his help and recommend him as well to everyone.

Horrible! They closed down my accounts and won't tell me why. My paycheck is now in limbo for 3-5…read morebusiness days. I opened an account last week. As a I usually do in order to pay bills on time, I zelled myself $1000 from my paycheck. I had to verify over the phone and was able to complete the transfer to my other account. On July 3rd I couldn't access my account anymore. I spoke with customer support this morning and they told me they terminated my accounts and would be mailing me a check. No explanation. I'm very disappointed. What kind of compliance department does that to someone who just made an account!! STAY AWAY! Very upset I can't use part of my paycheck until it comes in the mail. I earned it!

I never realized a bank could be this irresponsible until my experience with TD Bank…read more They closed my joint locker (safety deposit box) without informing me at all -- no call, no message, nothing. They have all my contact details, yet didn't even try to reach out. There was even money in my account that could've been used for any charges, but instead they just went ahead and made decisions on their own. What's shocking is that they reassigned my locker to another person and had no proper record showing that I even had that locker( safety deposit box) in the first place. That alone shows how unreliable and disorganized their system is. I had to argue with them just to get clarity, and only after 4 days did they finally contact me -- not to fix the issue, but to tell me about the charges and that they had already taken out my belongings. On top of that, I ended up paying almost $350 total, including old charges and a drill fee (around $150-$190). A drill fee on me? After opening my locker, removing my belongings, and putting everything at risk -- I'm the one being charged? That makes no sense. What's even worse is that I actually had the key to my locker. That's supposed to mean it's secure. So what's the point of giving customers a key if the bank can just drill it open and access everything inside without even informing them? There was absolutely no apology for the frustration they caused, and no sense of guilt or accountability from the staff -- even though it was clear they were in the wrong. Instead, I was made to feel like it was somehow my fault. At this point, I honestly don't even know who is responsible or who is managing things properly, because no one seems to have clear answers or take ownership. This whole situation is very concerning. I paid everything just to get my own belongings back. That's not how you show safety to your clients. I'm not even sure if anything is missing, since I didn't have a full list of what was inside. Who is going to compensate me for the frustration, wasted time, and stress this caused? Treat your clients better. Goodbye. You charged me fully, added extra fees, gave me all this headache, and accessed my personal belongings without proper notice. This is completely unacceptable. I've never been someone who posts negative reviews, but this situation really crossed the line and left me extremely disappointed.

Staff is friendly- the lines are ridiculous due to management only keeping on Teller at the…read morecounter. *Update, waited 42 minutes just to deposit a check.*

I love this bank. It feels like a small town bank but it's a chain on Long Island. They can do…read moreeverything a big bank does, but with personalized service. They know their customers and are extremely helpful. I used to use one of the major bank chains and the level of service did not even come close. I dreaded having a question or needing to go into the back for anything. But not at FNBLI Patchogue. I actually like going here. Everyone that works is this bank is fantastic. I have also been to the Sayville and Huntington branches and have been very happy with the service there also. I can't say enough good things about this bank.

Staff friendly polite and follow up was awesome glad to give them my Business. Recommend just wish…read morehad more branches closer to me

This location is very friendly and helpful. If I continue…read moreto stay with TD Bank, I will primarily be using this location.

Terrible service today had a large cash deposit with a slip and the teller told me I had to run out…read moreto my car and get my drivers license I was in and out in two seconds and three people were already on the line Ahead of me he decided to take those people first I will take My deposit elsewhere Lately the tellers here have had a chip on their shoulder especially the one woman that is always there and the one guy with the mustache I don't know what happened to the service

Lindsey helped me a few days ago and her customer service was great! i usually don't like going…read moreinto the bank branch, but Lindsey helped everything go smoothly and within a timely manner as well. Such a great person! Will definitely be going back to her for any future assistance needed!!

Always very friendly and helpful, 5 stars from me. Christie and all the staff have supported my…read moreneeds for many years

Terrible customer service and tellers are not friendly and no smiles at all. I am just using that…read morebank because it is convenient for me otherwise would never deal with them.