They just want your money. I was told that my follow-ups would be as needed, that I could still get…read moremy prescription refilled. This was not the case. Nothing about my condition has changed in the two months since they saw me last. The severity ebbs and flows. I have had follow ups with them multiple times over the course of 6 months. I take my Meloxicam as needed, not daily. They don't do an exam at my follow-up, just ask me a few questions. The clinic staff is friendly (why I gave two starts instead of one), but I'm not going to pay money for someone to smile and be nice to me and not provide any medical care, other than calling in a prescription.

SHADY BILLING PRACTICES - ZERO COMPASSION - AVOID THIS PLACE IF YOU VALUE BEING TREATED LIKE A…read moreHUMAN I had to leave this review after my recent experience with DIRECT ORTHOPEDIC CARE (DOC) -- and I wouldn't recommend this place to ANYONE, especially if you're dealing with chronic conditions, post-op recovery, or have limited income. I WAS CHARGED A $50 NO-SHOW FEE For an appointment I was NEVER properly reminded or confirmed for. I rely on a case manager to help manage my care, and there was: NO confirmation call NO reminder text before the appointment NO follow-up prior to the visit Instead, I got a "You missed your appointment" text AFTER THE FACT. When I raised this issue, DOC leadership -- particularly PAIGE, Director of Operations -- doubled down. Even after reviewing records that showed I wasn't receiving reminders, she coldly cited "company policy" and refused to waive the charge. I PAID THE $50 UNDER PROTEST -- this was NOT a legitimate or fair fee. I've had FOUR SURGERIES IN UNDER A MONTH, with a MAJOR SHOULDER REPLACEMENT scheduled for 8/26 -- and this is how they treat patients who are trying to manage complex, ongoing care? ABSOLUTELY SHAMEFUL. ************ And before someone from the social media team replies with the usual copy-paste: "We're sorry to hear about your experience, please contact us to discuss this further...". DON'T BOTHER. That's not a real apology -- it's a PR-APPROVED DEFLECTION that helps no one and fixes nothing. SHADY BILLING PRACTICES - ZERO COMPASSION - AVOID THIS PLACE IF YOU VALUE BEING TREATED LIKE A HUMAN I had to leave this review after my recent experience with DIRECT ORTHOPEDIC CARE (DOC) -- and I wouldn't recommend this place to ANYONE, especially if you're dealing with chronic conditions, post-op recovery, or have limited income. I WAS CHARGED A $50 NO-SHOW FEE For an appointment I was NEVER properly reminded or confirmed for. I rely on a case manager to help manage my care, and there was: NO confirmation call NO reminder text before the appointment NO follow-up prior to the visit Instead, I got a "You missed your appointment" text AFTER THE FACT. When I raised this issue, DOC leadership -- particularly PAIGE, Director of Operations -- doubled down. Even after reviewing records that showed I wasn't receiving reminders, she coldly cited "company policy" and refused to waive the charge. I PAID THE $50 UNDER PROTEST -- this was NOT a legitimate or fair fee. I've had FOUR SURGERIES IN UNDER A MONTH, with a MAJOR SHOULDER REPLACEMENT scheduled for 8/26 -- and this is how they treat patients who are trying to manage complex, ongoing care? ABSOLUTELY SHAMEFUL. ************ And before someone from the social media team replies with the usual copy-paste: "We're sorry to hear about your experience, please contact us to discuss this further...". DON'T BOTHER. That's not a real apology -- it's a PR-APPROVED DEFLECTION that helps no one and fixes nothing. DOC HAD EVERY OPPORTUNITY TO MAKE THIS RIGHT -- AND FLAT-OUT FAILED. ************ They clearly care more about nickel-and-diming patients than actual healthcare.

DO NOT GO HERE!!!!! I have been dealing with this provider and her billing department for seven…read moremonths. They incorrectly billed my insurance using the wrong EIN number because they are incompetent. My insurance company can see that I never owed, nor do I currently owe them any money. I have had conference calls with them and my insurance to resolve this. They have told me to ignore the invoices but they can't stop them/they won't go to collections. My insurance as of today cannot see any amount that I have ever owed, yet I received a call from a debt collector. I was told by her office during the first call that they have dozens of invoices with the same issue that they're trying to resolve. This call was in January! Think about the lack of attention to detail this SURGEON must have if she can't even make sure her billing is accurate. I have contacted the Texas Health ombudsman's office and can assume that they will help them with their administrative issues.

I have been a patient with Dr Brady, first as the surgeon who removed a troublesome right thyroid…read morelobe and later as the surgeon who removed a nodule on my left thyroid lobe.Her skills as a top performing surgeon were demonstrated to me with her office pre-op work, later with the two surgeries, and my quick, scarless recoveries. I sought Dr Brady out after carefully researching all the thyroid surgeons in Austin. There are times when you just know a person excels at their job and Dr Brady falls into that category for me. Anyone with thyroid issues requiring surgical intervention can be assured of her amazing skills. Dr Brady is more than a first rate surgeon but is also a caring person and explains carefully what medical treatments a patient needs. I cannot say enough about her surgical skills and her patient thoughtfulness.

spent less than 3 minutes with me. I came in because I've had ongoing and worsening abdominal pain…read morefor over two months and it's impacting my ability to care for my older special needs child who needs physical assistance with all daily living activities. I had a CT scan with contrast that was all clear minus a very small ovarian cyst. He advised me that no other type of scan would help and that there is nothing a CT scan with contrast could have missed that's related to my symptoms. He also said sometimes he wishes he could fake symptoms to get scans so he could rule out anything serious. That made me tear up and I told him that I am not faking symptoms to get scans - he immediately said he wasn't implying that. Just that I'm lucky to know it's not cancer or something more serious. My father has stage 3 colon cancer , my best friend has breast cancer, my work supervisor and friend"s mom has stage 4 brain cancer - so yes, I agree it's great a CT scan did not show any signs of that. Said I should come back if this gets worse (I went to see him because it was getting worse and my PCP had told me maybe I just needed a vacation). As any parent of a kid like mine knows , we don't have time to go to the doctors for ourselves. If I'm here , it's because it's already worse.

Dr. Fass is an outstanding surgeon. I chose him over a decade ago for a Lap Band which saved my…read moremental health and physically finally gave me several years of weight loss, feeling energetic, able to exercise....I could go on and on! The office is very well organized, they have bariatric patients as well as general surgery patients. Jenna is his nurse And his been with him likely longer than I've been his patient as she was there when I went in for my bariatric consultation years ago. Last month Dr Fass did surgery on a large Para-esophageal Hernia with Nissan Fundiplication-he used a DaVinci Robot-He advised a 3 day post op stay-he did such a great job and I was up and about the next morning independently in my room-i discharged on day 2 post operation. He visited me daily. I like his bedside manner, He is caring but very confident and gives explicit directions on follow up care. Prior to surgery he gave me a very good picture of what to expect. He even advised there was a YouTube video that I could observe on the procedure he would be doing. He did not require any gastric surgery to be done when I had this repair unlike another surgeon where I was being treated prior. My incisions healed very nicely and very quickly with no signs or symptoms of infection. I highly recommend Dr. Steven Fass for general surgery as well as bariatric surgery.

I went for my annual checkup, where I clearly stated it was a routine visit. Afterwards, I received…read morea bill labeling my checkup as a private visit and charging me around $1,500. This was never disclosed to me beforehand. Be aware: if you are a first-time patient like me, they may try to cheat you and commit insurance fraud. Some might say the doctor acted in good faith, but there is no good faith when no information is disclosed to you. You are not obligated to pay any bill for services that were never disclosed. They are unprofessional and dishonest--Sana F. Azam is a cheater.

Hey Y'all, It's been…read morequite the medical journey these last few years. I'm here to finally give credit where credit is due to Dr. Trent McGinty, PT, DPT, Cert. MDT, Cert. TDN (Doctor of Physical Therapy) and his staff. At this location, I received excellent instruction on rehabilitating my left knee. I sustained an inflamed knee strain this past April 23rd, 2022, while playing in a sand volleyball tournament. My engineering firm answered the call to participate in this charity event. After coming down on a Smash, I landed incorrectly and heard 3 pops. That incident set things in motion for recovery. I rested my knee, drank water, and hobbled back to my vehicle. Then, I got an x-ray from my primary care physician. Next, I called Dr. Trent McGinty and left a voicemail. He called me back the next day. I was able to follow up with an appointment the day after. You see, before this injury, I had received treatment from Dr. Trent for my lower spine back in 2018. I kept his card. Thankfully, he remembered me. So we began a treatment program for my left knee. His talented staff of Yesenia, Tammy, and graduate student, Hannah provided me with PT exercises that I routinely still use today. I've incorporated those exercises with the ones I received for my lower back years ago. I can not begin to explain the value of PT. Sure it may be monotonous and boring at times. But as an old teacher once told me. A little bit every day...every day...counts. (The teacher used that example for financial investing.) I take investing in my physical health seriously, as you should too. After all, we are only given 1 life in this world. It's only the video games that grant us an extra life or two. Ha! Ok, now I'm just rambling. If you're in physical pain and your primary care physician recommends or prescribes PT, trust me, you won't be disappointed with Dr. Trent or his stupendous staff. You will be putting in the work. That's a Warning! You're going to sweat, it will be uncomfortable, but over time you'll get Stronger. Your future self will thank you for it. That is all. Godspeed on your road to recovery. Kind regards, Jeremy Reyes

I have nothing but good things to say about this location. Dr. Snowden is absolutely fantastic. He…read morewas thorough and took the time to discuss everything I was concerned about (which luckily turned out to be nothing) as well as provide sound medical advice. It's a big practice, but the front desk staff got me checked in & out efficiently and speedily. There wasn't a long wait time before I got to see the doctor either, and that's always a plus.

Parents, please be aware…read more My 22-year-old daughter was seen at Texas Orthopedics for a broken ankle. At her second appointment -- just 10 days after the fracture -- Dr. Robert Blais asked about her pain level. She explained that she was still experiencing significant pain. At that point, he stated he was concerned she could have Complex Regional Pain Syndrome (CRPS). We were stunned. It had been 10 days since a confirmed broken bone. From what we understand, pain at that stage is not unusual. While waiting for imaging, my daughter searched CRPS online. She discovered it is sometimes referred to as the "suicide disease" because of the severe, chronic pain associated with advanced cases. By the time we left the appointment, she was in tears -- terrified that she was facing a life-altering diagnosis. Whether CRPS should or should not have been mentioned that early is a medical judgment. What is not debatable is the emotional impact of introducing a severe, worst-case condition to a 22-year-old patient so soon after a routine fracture -- without clear context about probability, diagnostic criteria, or reassurance. The result was immediate and profound distress. Physicians absolutely have a duty to consider complications. They also have a responsibility to communicate carefully, proportionately, and with awareness of the psychological impact their words carry. This was our experience. Parents and patients: ask questions. Ask about likelihood. Ask about timing. Ask whether a concern is common, rare, or simply precautionary. And if something feels disproportionate, seek a second opinion. Advocacy matters.

D1 tryouts coming up, (Oline) and I injured myself. Not on the field - texting whilst riding a…read morescooter. Dumb. I know. And it's a long way to the ground at 6ft 6 and 280 pounds. I thought I'd be out for 3 months and miss everything, Martha got me back on the field in 5 weeks, whilst helping me maintain my strength and fitness. Would never have known i missed the 5 weeks. Fantastic.

Dr. Martha is kind but does not value the time of her patients. They'll bring you to the office…read moretake your vitals and leave you waiting for an hour. She allegedly specializes in performance, however her performance in ensuring that her patients are taken care of is poor. I can say confidently that this doctor has let me down. One more shocking aspect, After leaving a negative review on another platform Dr. Martha responded to the review instead of giving me a call to answer my follow-up questions that I told her office I still had. Looks like appearance is more important than patient care. My recommendation is to save yourself the visit and focus on finding the right practitioner

Dr. Hutto is the Best DR i have ever had !! We have the best rapport and he actually listens !read more

Dr Werntz is still the King of Doctors by God when you find a doctor you can talk to it makes a…read moredifference. He is the doctor that understands that listen and then advises .

I highly recommend Dr. Pedro Cosculluela and the staff at Austin Sports Medicine on 38th Street…read more They were very courteous and efficient, getting my X-ray done in no time. Sydney didn't an excellent job with her preliminary evaluation. Dr. Pedro was very patient, engaging and personable in explaining the findings and outlining his treatment plan. Great experience all around.

The actual care might have been fine, but the fact that they do not have an opt-out of email…read morenotifications actually IN the emails they send is unacceptable. I had to waste my time calling and being on hold for more than a minute to talk to a person to get taken off the list. In this day and age there is no reason for that.