I came in to get my vaccinations today and also to get a check up and I must say that they are…read morefollowing the precautions and protocols to a T the covid-19 but why wouldn't they there a doctor's office. They start off by having you check in by asking you the famous questions that they asked everybody which is basically if you've been outside of the country if you been outside of the State that are under the quarantine ban New York State and then finally have you been hanging out with your covid-19 friends. As long as you answered no to all of those they take your temperature and they give you a little sticky note to give to the nurse who takes your vitals and you're on your way. This is a great setup and it works out well. They have their chairs blocked off so that you can't sit next to each other so what increases social distancing in the waiting area. The reason why I dropped it down a star is because the wait times have gotten really long and it's just a little bit one-sided in that effect because if you're late to your appointment you get canceled but they can be late to their appointment and we just have to deal with it. Now onto my Dr Jessica Berman MD. I will say this she is one heck of a doctor she has been seeing me now for probably 11 years maybe even a little bit longer and she has been on point with me all the time and she holds me accountable which is something that I need at times. My wife is also seen by her and my wife has nothing but positive things to say about the doctor. Both of my sons one is age 22 and one is 11 and they are both seen by her as well and she is an excellent doctor in every facet of care that is given to my family. The only unfortunate part is right now she's not accepting new patience but I do recommend this facility because if these doctors are anything like Dr Berman then they have an excellent practice on their hands. And it's Capital Care Family Practice. Thank you so much for listening.

Once persons in the office is rude and very unhelpful and alot of times they dont ever anser the…read morephone and get treated like shit on the phone

I saw Doctor Alexander Ford for the second time this afternoon and I want to share my wonderful…read moreexperience. I finally found a Doctor with all the answers. I have had intestinal problems with IBS D for the past 15 years after I recovered from Autoimmune Hepitis. Dr Ford gave me the name of a product called Banatrol and suggested other supplements and within 4 Days, my symptoms disappeared. Today we continued our discussion and he suggested more ways I can continue to improve my health by changing diet and understanding how my body works. Finally I am getting the medical advice I need to feel better and not take more perscriptions. I look forward to seeing him again and learning more information. He has the answers. I am very happy.

The office itself is poor designed and unfriendly. You speak to the receptionists through glass…read more There is no chance anyone will remember you from visit to visit, because the front staff seems to change every time I have been there. It's a pain in the butt to call and schedule an appointment. So, why four stars? Dr. Etienne is the best PC doctor I have ever seen. She listens, is attentive, warm, and thoughtful. I never feel rushed and I always feel heard and cared for. I cannot recommend her highly enough. The place itself is 2/3 stars - Dr. Etienne is 5 stars. So I met in the middle at 4 stars. One thing to know about this practice is that they are a teaching facility, so you're often asked if it's okay if a medical resident can be a part of the appointment. I always say yes and have never felt overwhelmed by having the second person there.

The only decent provider here is Dr. Etienne. She's amazing, 10/10 but she is not accepting new…read morepatients and I had moved out of the area a couple years ago and returned recently so I couldn't get an appointment with her. She's perfect but she'll tell you she's not. Anyways, I've seen two different doctors since and they were dismissive, judgemental, and one made a VERY classist remark to me. The receptionists and nurses are hit/miss but when they miss, you just feel so uncomfortable. My PCP straight didn't believe my diagnosis when it came out of my mouth and is getting records sent, I don't mind sending the records but he accused me of lying and how is that professional on any level? Without going into my personal history/issues I just want to say how ashamed these doctors have made me feel just to be alive. I called today to try to get an appointment because I'm sick and the receptionist didn't even let me finish my sentence before transferring me to the wrong department. I hung up and didn't call back. It's such an unsafe environment because you'll be neglected. They treat you as if you're drug seeking when you just may be looking for alternatives, testing, or plain validation of your concerns. The only positive experience I've ever had with Ellis is with Dr, Etienne, bless her heart. I'm so sad she's not accepting new patients. Please go somewhere else if you can. I'm going to have to travel to Albany because I won't tolerate this much longer. You deserve to meet with a provider who cares about your physical and mental well being. You deserve to have a doctor who WANTS to help you. Ellis is full of soulless employees that are there for a check. This is my experience and I've lived in and out of Schenectady my entire life. It's also the experience of many you ask about Ellis. They need reformation completely.

My Grandfather and I are patients of Capital Care, the newly named Community Care Physicians. The…read morestaff and nurses are extremely helpful and caring. The medical assistants and nurses take their time with communicating with us both to make sure our information is updated and accurate so that Ginny (Virginia Larner, PA-C) can provide the best medical and wellness advice to maintain our reasonably good health. They also are in consistent communication with our specialists which also is a great help. We've had doctors in the past that were pill pushers and appeared to always be in a hurry to get us in and out with a prescription. Finally, we have found a health care provider that we are 100% pleased with.

UPDATE: It took SIX DAYS for them to finally respond to all of the messages I left begging for pain…read moremanagement after they botched my root canal. Unacceptable. Not only that, rather than giving me the pain killers they SAID they would, they sent me an antibiotic when it's not infected. It wasn't hurting before the root canal other than hot and cold sensitivity. Now, it hurts constantly like there's pressure on a nerve. And when I called, they wanted me to come in again. Why would I let them touch me again? Avoid Dr. Mohammed Forhad at all costs. Original Review: About a year ago, I came to them asking for an endodontist referral. I was having trouble finding one, and they instead insisted they would be able to do the root canal themselves. They had me waiting just about a year for the procedure. I go in for the root canal and ultimately they say I need an endodontist after working on it briefly and that they put in a temporary filling. That is *all* they tell me. I am not told what pain levels are considered to be normal post incomplete procedure, I am not told about what to avoid or how to care for it. I ask about pain killers and they tell me tylenol and ibuprofen is fine, and if I'm still in pain to call them and they will prescribe something. I try to call pretty soon after my procedure. Over the counter pain killers are not particularly effective and the pain is excruciating. Among the worst of my life. Even though it says they are still opened, I am forwarded to an after hours nurse. She tells me to call back the next day, on a Saturday, as they aren't *fully* opened for walk ins but they are opened in a limited capacity and people will be in that can help me. I call. I get through to no one but another after hours nurse. She verifies that they should be opened, and tries to forward them a message. Says if I don't hear back by 11:30 AM to call back. I hear nothing. I call back. She says she'll see what she can do. She doesn't call back again until they're closed for the day. Says to just hold out to Monday. I hold out until Monday, still in horrible pain, still not sleeping well. Get put on hold for huge amounts of time, to the point where I give up and just go to sleep (I work nights). I call later in the day, around 3 PM, and I finally get through to someone. She says she'll put me on hold and get one of the doctors or nurses. I am on hold for a long time. Eventually she says she couldn't get ahold of them but left them a message and they will get back to me. I ask her to include that I really would like to know post-care for the procedure and she added it to the note. They did not call back. They have let me be in some of the worst pain of my life and I could excuse it to an extent at first but as of Monday, there really is no excuse any longer. I know there are not many options when it comes to medicaid in the area, so people won't really be able to not go to this place. But I suppose it's just a warning to be prepared for what you are going to deal with. Advocate for yourself sternly. It was not always this way. I had gone to this place for a long time before Covid. After Covid it become a nightmare. Even before this incident with the incredibly poor treatment post-incomplete root canal, I had two fillings this year and they completely overfilled them. They were on the side of the tooth, and they didn't make it flush with the tooth. It goes up onto my gumline rather than indenting in like a normal tooth would, and I fear that will close problems in the future. This situation is just the last straw for me. Considering I had asked for an endodontist referral almost a year ago and they insisted they would be able to do it, and before the procedure when I asked about it the assistant insisted that if I needed and endodontist they would have known before now, it all feels so ridiculous. The numerous call backs about my pain being ignored just feels like the most unprofessional part. I don't really know what to do. If you aren't on medicaid and you have any other choice, do *not* go here.

My wife went to "State Street Home Town Health Center" to make a dental appointment for me. The…read moredentist who made the appointment was very condesending and made racist sexual suggestion. Non the less I needed dental work so she declined his inappropriate talk and set a date for my dental work. At my appointment instead of an exam and appropriate dental care. In revenge, he ripped three (3) healthy, viable teeth from the upper front of my mouth and I now have a problem chewing, not to mention the after pain. My wife subsequently received a threatening letter from some one named Rory Ogden alleged Dental Director. I will seek legal advice regarding this terrible treatment bestowed on my wife who is a pastor at her church and for malpractice bestowed on myself.

Outstanding nurses and physicians at this location. I just moved to the area and was looking for a…read morenew primary care provider, I am so thankful I found Linda Searfoss, NP. She's an outstanding provider. She treats the mind, body, and soul of each patient rather than just their diagnosis. This is a great quality to have as a doctor and it makes a huge difference. I would recommend Internal Medicine & Linda to anyone. I was nervous changing providers but switching to Linda is like a breath of fresh air. My old doctor does not even compare to Linda. All of the nurses at this location are excellent as well. Being a nurse myself I always expect for the nurses to be exceptional and at this location they are nothing less than that. I was very happy with my visit and my experience. They also have an online portal that you can sign up for and review all of your labs, appointments, make/change/cancel appointments, request prescription refills, etc. Wicked convenient. Instead of making a thousand phone calls all of the information you need is just a few clicks away. I took away one star because the parking isn't optimal.

Great place parking is terrible but that is not fault of the place hence the 5 star ratingread more