I came in to get my vaccinations today and also to get a check up and I must say that they are…read morefollowing the precautions and protocols to a T the covid-19 but why wouldn't they there a doctor's office. They start off by having you check in by asking you the famous questions that they asked everybody which is basically if you've been outside of the country if you been outside of the State that are under the quarantine ban New York State and then finally have you been hanging out with your covid-19 friends. As long as you answered no to all of those they take your temperature and they give you a little sticky note to give to the nurse who takes your vitals and you're on your way. This is a great setup and it works out well. They have their chairs blocked off so that you can't sit next to each other so what increases social distancing in the waiting area. The reason why I dropped it down a star is because the wait times have gotten really long and it's just a little bit one-sided in that effect because if you're late to your appointment you get canceled but they can be late to their appointment and we just have to deal with it. Now onto my Dr Jessica Berman MD. I will say this she is one heck of a doctor she has been seeing me now for probably 11 years maybe even a little bit longer and she has been on point with me all the time and she holds me accountable which is something that I need at times. My wife is also seen by her and my wife has nothing but positive things to say about the doctor. Both of my sons one is age 22 and one is 11 and they are both seen by her as well and she is an excellent doctor in every facet of care that is given to my family. The only unfortunate part is right now she's not accepting new patience but I do recommend this facility because if these doctors are anything like Dr Berman then they have an excellent practice on their hands. And it's Capital Care Family Practice. Thank you so much for listening.

Excellent practice, wonderful staff. I've been a patient of Dr Doreen Mondelo for several years now…read moreand cannot say enough good things about her. She is very knowledgeable and has helped me tremendously throughout the years. Highly recommended.

Nice clean office great staff and nurses. We seen a Dr Mondello and im sure the other doctors…read moreare much better. She does not know know about alot of medical thing's I have no idea how she passed medical school. After telling her many times about my health issues she still tells me she has no knowledge of my illness. And brushes everything off with the answer I dont know anything about your disease. I asked to switch doctors and was told that ould not be done.

This review is specifically about Dr. Alan Conlon. Two…read moreyears ago I had some severe health problems and ended up having my first ever (and last) manic episode. During this episode I left the practice and moved to another because I had moved to Saratoga. I was forced to move back to the area and attempted to rejoin the practice when I had some very serious problems related to psych, endocrine and physical ailments. Please note that I had been a patient in the practice for 25 years- my sons, ex-wife, brother and nieces and nephews all were or are presently treated here. Dr. Conlon for some reason specifically ordered his staff to not allow me to be seen by ANYONE in the practice even though the practice was accepting new patients. Considering my longevity with the practice, the fact that they treat my family and the complexity of my problems at the time I find his decision to not allow anyone in the practice to treat me somewhat vindictive and lacking in the compassion you would take for granted from a professional practitioner. For this reason I would recommend you strongly avoid this doctor.

This review is for their McClellan Street location. The physicians are great but the…read moreadministrative staff can't seem to actually answer the phone. I've worked in another healthcare organization for nearly 10 years and if we were that bad at answering the phone, there would be a million complaints. Letting the phone ring without answering shows you simply don't care about your patients.

The office itself is poor designed and unfriendly. You speak to the receptionists through glass…read more There is no chance anyone will remember you from visit to visit, because the front staff seems to change every time I have been there. It's a pain in the butt to call and schedule an appointment. So, why four stars? Dr. Etienne is the best PC doctor I have ever seen. She listens, is attentive, warm, and thoughtful. I never feel rushed and I always feel heard and cared for. I cannot recommend her highly enough. The place itself is 2/3 stars - Dr. Etienne is 5 stars. So I met in the middle at 4 stars. One thing to know about this practice is that they are a teaching facility, so you're often asked if it's okay if a medical resident can be a part of the appointment. I always say yes and have never felt overwhelmed by having the second person there.

The only decent provider here is Dr. Etienne. She's amazing, 10/10 but she is not accepting new…read morepatients and I had moved out of the area a couple years ago and returned recently so I couldn't get an appointment with her. She's perfect but she'll tell you she's not. Anyways, I've seen two different doctors since and they were dismissive, judgemental, and one made a VERY classist remark to me. The receptionists and nurses are hit/miss but when they miss, you just feel so uncomfortable. My PCP straight didn't believe my diagnosis when it came out of my mouth and is getting records sent, I don't mind sending the records but he accused me of lying and how is that professional on any level? Without going into my personal history/issues I just want to say how ashamed these doctors have made me feel just to be alive. I called today to try to get an appointment because I'm sick and the receptionist didn't even let me finish my sentence before transferring me to the wrong department. I hung up and didn't call back. It's such an unsafe environment because you'll be neglected. They treat you as if you're drug seeking when you just may be looking for alternatives, testing, or plain validation of your concerns. The only positive experience I've ever had with Ellis is with Dr, Etienne, bless her heart. I'm so sad she's not accepting new patients. Please go somewhere else if you can. I'm going to have to travel to Albany because I won't tolerate this much longer. You deserve to meet with a provider who cares about your physical and mental well being. You deserve to have a doctor who WANTS to help you. Ellis is full of soulless employees that are there for a check. This is my experience and I've lived in and out of Schenectady my entire life. It's also the experience of many you ask about Ellis. They need reformation completely.

Outstanding nurses and physicians at this location. I just moved to the area and was looking for a…read morenew primary care provider, I am so thankful I found Linda Searfoss, NP. She's an outstanding provider. She treats the mind, body, and soul of each patient rather than just their diagnosis. This is a great quality to have as a doctor and it makes a huge difference. I would recommend Internal Medicine & Linda to anyone. I was nervous changing providers but switching to Linda is like a breath of fresh air. My old doctor does not even compare to Linda. All of the nurses at this location are excellent as well. Being a nurse myself I always expect for the nurses to be exceptional and at this location they are nothing less than that. I was very happy with my visit and my experience. They also have an online portal that you can sign up for and review all of your labs, appointments, make/change/cancel appointments, request prescription refills, etc. Wicked convenient. Instead of making a thousand phone calls all of the information you need is just a few clicks away. I took away one star because the parking isn't optimal.

Great place parking is terrible but that is not fault of the place hence the 5 star ratingread more