This is my go-to return shop for all "Happy Returns" think Old Navy, Gap, Ryka. The convenience of…read morejust showing a QR code and handing the staff your unboxed goods is a life saver. This game changer skyrockets over Amazon returns. The staff is always friendly. This time of year can get hectic in the ship and return world. I encountered the most patient staff worker yesterday. A simple thank you brought a smile to his face.

I have been using the Ashburn store for more than 6 years and I have always found good service…read more They always have been helpful, courteous, and friendly. But today I left the store completely unhappy. Today is Monday, May 1 at 1:15 PM. I did not catch the name of the young man that assisting me. He was rude and discourteous. There were no customers in the store. I did not have the Amazon information handy. I had three items to return. The WIFi was slow and it took time to retrieve the Q codes of the first two items. But, I could not find in the Amazon email the third Qcode. I apologize a few times for not been ready and offered to wait. But instead he was dismissive and spoke rudely to me. I left with my third item since he seem bothered by me. I guess his family did teach him any manners.

Alison is great! Responsive, efficient and professional helping us twice now getting divorce…read moredocuments notarized. Thank you Alison!

Excellent service! Very responsive. Showed up exactly at scheduled time. Professional and pleasant.read more

I had to get my fingerprinting done because of my grad school intern class requirements. Tasha was…read morevery flexible with scheduling and with a reasonable price! She was quite responsive and the whole process didn't take that long.

From the owner: Serving Northern VA with mobile Notary and Loan Signing services. We come to you. We are…read moredependable, trustworthy, and professional. We handle loan documents, Power of Attorney, Deeds, Wills, and more. Hope to hear from you soon.

I used this service for a time-sensitive and very stressful medical situation, where I needed clear…read morepricing and prompt service. This company provided neither. I was blindsided with a fee significantly higher than I expected - despite asking about cost several times in advance. I feel badly misled and taken advantage of.

Our family required a notary for a Last Will and Testament. Mikayla Butler was very quick to…read morerespond and showed up in one hour's time! She was dressed very professionally, extremely well spoken, and her notary services were quickly administrated! Thank you, Makayla, for being there for our family on such short notice! One additional benefit was that the fee was extremely reasonable!

The Gold Standard of Excellence for Mobile Notary services. Transparent, accurate and upfront…read morepricing. Professional and timely communication. Flawless execution. Convenient and expedient delivery of mobile notary services. I highly recommend Mr. Derrick Spruill's professional mobile notary services.

Working with Derrick to have our documents notarized was VERY easy. What impressed me most is that…read moreupon reaching out and looking for a quote on his notary services is that he answered the phone vice having an answering machine do the work. He has great rates and he comes to you. Scheduling a date & time was super easy as well He is VERY professional and added a bit of humor to the appointment. We wanted to buy him a coffee and he indicated that based on a previous appointment with a client that liquids and documents do not mix especially on a weekend when creation of a new document is not easy. He even brings a large set of numbers to show you the date. One might laugh but even my wife and I looked at the numbers when we dated each document. That said, Derrick is a MUST if you are looking to have documents notarized as he has all of the other stuff handled as well and makes sure that no liquids cross the paper except for the wet ink of the pens to complete the notary task. Thumbs up all the way!!!!!

Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

I walked in today with it being my first visit to Parcel Plus and was immediately greeted by the…read morestaff. Kevin made sure I had all the proper paperwork for my shipment and told me I was potentially missing a proper label. He said he'd give me a call to let me know if the driver couldn't take the package with the label I provided. He even said he could pack everything up for me and make sure proper documents were inside the package as well as visible on the outside. Kevin followed up with me later in the day to confirm that the package got sent out without issue. I just feel like this customer service was above and beyond and I'm very appreciative. It looked like a well stocked location and with the friendly service, I'd be happy to do business here again. 10/10 positive experience.

This UPS store never disappoints me. I find myself easily annoyed and frustrated at post offices or…read moreshipment centers, but the fast, friendly customer service here alleviates those feelings. My experience here is always quick and to the point. There's no sales pitch about how it's important to buy insurance or how I should upgrade to 2-day shipping. I've only had to wait in a "line" once (there were two people in front of me). Also, I love how I can drop off any package with a prepaid label, regardless if it's through UPS or not. Saves me a lot of time.

awful really bad customer service and their system was down so I couldn't send a package, rejected…read morefrom store immediately upon entry

Parcel Plus has NEVER failed me, ever. They are knowledgeable, courteous, professional, friendly,…read moreand efficient. They understand their customers' needs and tailor their services to fit the situation perfectly. They also have several other features in their store, which serves a wide range of mailing and greeting card needs, including copies and .pdf creation. Thank you to Steve and his team for the best-run operation in Sterling. Robin

I had to have paperwork notarized in a hurry last week after my bank messed it up. They took care…read moreof everything immediately when they saw the deadline I was under. I can't thank and recommend them enough, thanks guys!!

We scheduled an appointment with the notary public at this location 48 hours in advance. When we…read morearrived at the appointment time with our paperwork, the teenagers working told us that the notary public decided to leave for the day and would not be coming back. I would understand if there had been some sort of emergency, but this guy just wanted to leave early on a Friday afternoon and stand up his scheduled 3:00 appointment. I no longer trust this location.

I've used them repeatedly, both for specialized color photocopying and the inevitable Amazon…read morereturns. They have an efficient crew who, when not inundated with customers, are very helpful.

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents