The employees here could use a lesson in customer service. Just awful staff who don't give a **…read moreregarding customers or the packages. Multiple items have gone missing when dropped off here. Do not trust this store or the staff that work there.

Great service here. The guys always greet you with a smile. Quick and easy at this location.read more

I use the print shop for binding very often. Whether you deal with Kelly or any of the other…read morestaff, they are extremely professional - all of them well experienced and can give good advice, but mainly they are painstaking in the quality of their work...they get it as close to perfect as possible, a pleasure to work with them. Bob

Stopped to get a turkey sandwich and received a cookie as well as some bread. Nice surprise and…read morewill definitely drop by again when need to pick up a sandwich

When it comes to high quality printing and a team with impeccable attention to detail, you will be…read morein good hands here. The highlight of my experience was the team and their 5/5 service. They were extremely professional and communicative from beginning to end. I appreciated they were able to work with my deadline around the holidays and responded to my questions promptly and with clarity. When I received my finished product, I was blown away by the stunning execution -- they brought my project to life! After trying multiple print shops over the years, I am grateful Printing Ideas exceeded my expectations from my first visit. I cannot recommend this business highly enough!

I can't say enough about my experience working with Steve and his team. The speedy, friendly,…read moreprofessional communication; the high-quality materials, and the best value for my money -- by a long shot. I've tried other print shops, with "good enough" results, but Printing Ideas has gone above and beyond every time. So glad I found this shop. Thanks again, Steve and team!

Kept the back door open while it was freezing cold ; scanners powered off so that cost me $5 ;…read moremysterious burning smell that even the delivery guy noted and the manager says the smell "it comes and goes" ; um a manager should have an answer and a solution !! OMG duck this place purely for safety reasons if nothing else ; incompetence IMHO

I've always had particularly good luck when asking FedEx to pack extremely fragile servers and…read morenetwork equipment. This was no exception and even on a weekday the place was extremely busy (1pm) due to its close proximity to a mall. There were at least 5 people ahead of me and all counters were opened. They have a hand cart in case you need to wheel some heavy items over. I had several pieces of equipment to ship and each one was nicely packaged for a 3 day FedEx Express Saver delivery. Usually when doing self-packing in the old days, I would have stuff come back with missing rack ears or slightly dinged up edges. In this case I paid for the extra filler, double wall boxes and everything arrived in good condition. Props to them for packing things so well and making sure it didn't exceed any weight limits. It's always tough finding specialty boxes that fit server equipment. Nobody asked for my ID (though many years ago I did get asked but that was for a retail purchase and not with an account #). I gave them our corporate FedEx account number and all they did was confirm my name. Not sure what happened with others but the manager on duty was the one that helped me. She knew exactly which items to ring up for the specialty boxes. Chalk it up to good luck perhaps because the items arrived a day early, exceeding expectations hence my 5 star rating for FedEx.

My company has worked with The Queue for the last 6 months and they are unbelievably efficient with…read moretop notch customer service. Every rep at The Queue that I have worked with has listened patiently to my requests, followed up on a timely basis and presented beautiful work. My only hesitation in writing this review is that I don't want all businesses to find out about The Queue but praise had to be given.

The Queue is awesome! I have worked with many printers and The Queue has been the best experience…read morei've had. They have great prices and they do amazing work. They are so super friendly and will do everything to make sure your project comes out exactly how you want. Andrew and Joaquin were so great to work with, I really do not have anything bad to say at all. If you're looking for a great printer in the area, don't look anywhere else, just go to The Queue!

I don't know why I am always shocked when I see GAM delivering a stationary order that I had just…read moreplaced a few hours prior! The turn-around time is exceptional - as well as the product quality and customer service! That's why my company has been working with GAM for about 20 years!

All I can say is wow! Beyond high-quality professional packaging, what really sets GAM apart is…read moretheir amazing customer service. When a hiccup came up due to a last-minute edit on our work product, they handled it with flexibility, understanding, and kindness. Don't hesitate, these are the people you want to work with on your next big project! They have your back.

Disappointing... bigger definitely is NOT better. Since Commonwealth sold to ubeo, the level of…read moreservice definitely has deteriorated. While I am so happy with the machine, I'll recommend looking elsewhere when the lease is up. Slow to serve, slow to deliver supplies. So sad...

Our company used to have equipment with this company and one day we cancelled the service. Liz,…read morethe lady I spoke with was very rude and combative and just hung up the phone when she got what she needed from me. Highly unprofessional if someone like her works there.

We needed glass frosting installed fairly quickly. They were very helpful and offered a few options…read moreand did mockups for us to see how it would look. Very happy with their service.

I am offended and appalled by the way they treat their customers. I purchased signs from them for…read more4 of my locations. I contacted them because it has been only 2 years and the signs are deteriorating. Their response is "we will work a proposal for you to repurchase." What type of customer service or even care do they project. You are on your own and will lose your money and community standing as our advertising and business identification deteriorating before your very eyes. What a waste and lots of money spent with them.

This was the quickest visit I have had at a UPS store. I brought in a package with a prepaid label…read more The employee scanned the label and gave me a receipt. The location was convenient.

Ended up going to this location after I was treated rudely at the Pentagon city location. Thank you…read morefor taking care of my shipping needs. The young man at the counter was excellent.