As we left the recycling plant, we noticed this place. We certainly don't need another dog. We…read morealready have two rescues that keep us plenty busy. But we did want to check out the volunteer possibilities. Super friendly staff and a very organized volunteer process. All the dogs we visited were wagging tails and looking at us expectedly! Certainly worth adopting!! Their faces were so cute. I wanted to take them all home. The two volunteers we engaged in conversation were supreme-o. They were happy, smiling, and upbeat in a way in which it seems they really enjoyed their work. I cannot speak to the adoption process or costs, but it seems like it would run smooth. They have several rooms where dogs can go to meet and greet with potential adopters. I'm not sure about outdoor spaces or how you have your present dogs meet a potential foster sister or brother. I'll make sure to get clarification on that next time.

I have nothing but bad things to say about a place that hinders you from access to looking for an…read moreanimal to adopt and or identify as a lost animal. You must make an appointment to access their facility which will Couse far less adoptions and hinder people from getting a lost pet back. The animals wellbeing and future should out way anything. Creating an invariant for the staff not having to earn their wage out-waying over the animals best interest is applying.

The best! Beautiful and clean facility with cozy private rooms. The staff was friendly,…read moreprofessional, and attentive to Luna's medical needs. She has megaesophagus and requires a Bailey's chair to sit up for her meals. They provided this nervous mama with daily pics and updates. Luna was so happy to play with other dogs again and receive lots-o-love from everyone! It warms my heart how much they love everyone's furbabies. She was tuckered out Highly recommend!

This is the best pet boarding facility in Alaska. Our twins have stayed here multiple times and…read moreit's well worth the drive from Anchorage. We have total peace of mind while our boys are here. We love that the staff sends us photo updates and that they get to spend a lot of time outside playing. On their most recent stay, we also booked some newly offered spa services. The boys got baths and nail trims. They smell so fresh and have the cutest little bandanas on, and remarkably, their nail trims were successful. I don't know how the staff did it, but Amos has never successfully had his nails trimmed anywhere else. He is a shy dog and he gets grumpy about his nails, so I think it speaks volumes to the level of trust the staff built with him in just a week. Pretty amazing! If you need to board a pet, Lakeside Pet Retreat is a must.

Wonderful people ! Truly gifted with animals. Our untrained gullump of a dog, never having had its…read morenails done took less than 10 minutes !!

wow! just WOW! I LOVE petzoo! like, what can I say? IT'S FANTASTIC! bird care is on point, the…read morereptiles are clearly loved, the invertebrates are treated phenomenally, the rodents have good care, and so do the fish! they carry fun bird toys, high quality treats and food, good travel cages, good flight cages! my only issue is the hamster cages being sold and some of the rope bird toys with the copper bells or the mirrors. if those toys were replaced with shredding toys, you'd be golden! and you can have niteangel cages be sold instead of the ovo hamster cages! aside from those few things, it is a fantastic business! keep it up guys! lots of love from my cockatiel and I!

I frequently go to the Palmer and Eagle River locations and have no complaints. Last Saturday I…read morewent to the WASILLA location to pick up some freeze dried dog food (they were out of it in Palmer) because I was headed north to an appointment in Talkeetna. I realized I had forgotten to pick-up the four bags of kibble I had paid for 20 minutes earlier in Palmer. I am a handicapped senior. The manager curtly told me they couldn't do that and refused to call the Palmer store, leaving me no choice but to be late for my appointment because I had to go back to the Palmerbstore and get the fI've bags of kibble. when I got back to aPalmer, Palmer store told me that had the WASILLA store called, this could have been done without my driving back to Palmer. The wasilla store manager, in my opinion was both rude and lazy because I asked her to call and she pointedly refused to do so.

After reading some recent reviews I wanted to add some positive. Palmer Vet Clinic did a great job…read morewith our dogs, including solving a difficult diagnosis for one of our dogs when she was a puppy. Angela at the front desk is awesome. She has been so kind and compassionate to me. She's a straight shooter. Dr Van Pelt and Dr Perdue have both been wonderful with our dogs. We do not live in the area anymore but they were great. They did have one vet for a short while who is no longer there who I truly disliked, but everyone else? Wonderful.

This place sucks. We had taken pets here for years long ago. Well long ago they were decent…read more Nowadays...stay far far away. Some of the vet techs are nice...but that's it. Some of the absolute worst service, worst advice ever received.

They shaved my dog bald in the middle of winter after I told them to leave hair on my dog. They…read moreshaved his whiskers and eye lashes OFF. DO NOT TAKE YOUR PET HERE. I had to leave a star cause yelp makes you

1/10 Experience - Will Not Be Returning For context I've…read morebeen coming here to get my dog groomed for the past two years. When I arrived I was informed the business is under new ownership... I brought my dog in for an 8:30am grooming appointment, but it wasn't until 8:55 when the manager finally arrived and opened the shop. She apologized, but quickly followed it with excuses. I remained polite, but when I asked a few basic questions about the services, she responded with unnecessary rudeness. She had told me I'd receive a call 20 minutes before my dog was finished so I could plan my pickup accordingly. Instead, she called after he was already done. When I mentioned I was 20 minutes away, she became short and dismissive over the phone. When I arrived, she didn't greet me, she just punched the total into the card reader. I asked how my dog did during the groom, and again, her tone was rude and unwelcoming, though she briefly said he did fine. Before the appointment, I had clearly explained how I wanted my dog groomed, including trimming his tail and face like we always do. Neither was done properly, his tail looked untouched, and his face was barely trimmed. On top of that, his ears were still wet, suggesting they didn't fully dry him. His legs were patchy and unevenly groomed as well as around his groin area was untouched. He looked bad. To make matters worse, she was texting on her phone as I was checking out. This experience was unprofessional from start to finish. I won't be returning, and I wouldn't recommend this place to others.

I have two German shepherds with endless energy. I work from home and they'd never been boarded…read moreover night. I was a little nervous, because even though they are angels with me, you just never know how they will react in different environments. I received the cutest picture and message updates from Ponderosa. My pups had the best first time and we will 100% be using their facilities whenever we need a safe place to watch our babies

Warning for travelers with flights. Extremely disappointed. We dropped our young dogs off today…read morejust before 10am and within 20 minutes we were called and told to come pickup our dogs. When we dropped them off they placed them in the yard. we brought their stuff in and they showed us their space. That was it and then we left. It was quite rushed. When they called they said your dogs are scared and won't let us approach them so you need to come pick them up. I asked if we could sit with them till they become comfortable and were told no but we could talk about it when we get there. They already had all of our stuff packed up and there was no real discussion. They said they had a schedule they needed to keep and this wasn't the place for our dogs. There was no working with us or attempt to try to make the dogs comfortable. In the end we had no choice but to cancel the vacation because boarding facilities are all full because of the Holiday. What a crappy thing to do to people to not even attempt to work with you especially since they offer 2 different drop off times of morning and evening.

Wasilla Vet does not care about your pet, only their pay!!!…read more They were fully prepared to let my 5 year old Western Siberian Laika, Daisy dog, die unnecessarily! Daisy dog was pregnant and had a miscarriage. Friday her discharge was green/brown. I called Wasilla Vet, where she had been a patient, they couldn't get her in until Tuesday. I called every day to see if they had any cancellations so Daisy dog could be seen. No was all they said with absolutely no concern for Daisy dogs status. Never even asked any questions about how she is doing. Finally Tuesday came and upon an examination the Dr diagnosed Daisy dog with Pyometra. Said she needed surgery immediately or she won't survive. Dr said she only has days to live in the condition she is in. Actually told me "she'll be lucky to make it until Friday". I tried to schedule the surgery, but their calendar was full. Said they can 'squeeze' her on Friday morning. I reminded them that they just told me she will be dead by Friday. "There is nothing we can do until Friday" is what I was told. I begged them to bump another less emergent surgery and they informed me thay cannot do that. Told me if I want it done sooner I'll need to call an ER vet. I called, they charge $5000 for the same $1600 surgery. That's out of my budget and Wasilla Vet was well aware of that. They wished me the best, said they hope Daisy dog makes it until Friday and sent us on our way. I called numerous vets pleading for help! Finally Faith at Bering Sea Animal Clinic in Chugiak heard my cry, understood the severity of the situation and went above and beyond to get Daisy dog the life saving surgery she needed. She got her into the clinic at 6:30 Wednesday morning. As in the very next day. I will be switching my pets to Bering Sea Animal Clinic and I highly recommend you do the same! Don't let your pet be a victim of Wasilla Vets carless greed!

Wasilla Vet Clinic was super sweet with my pup. They were very considerate of my concerns and were…read morewilling to tell me if a test wasn't absolutely necessary. They are amazing! We'll definitely be back.