I eat at this Bojangles regularly, and one of the reasons I keep coming back is the consistency…read more The food is always fresh, the breakfast is a great value, and the customer service is usually excellent. Today was a perfect example of both the strengths and challenges this location faces. There were only three employees working because, unfortunately, it seems they continue to have staffing issues on Sundays. Even with such a short staff, the team was doing everything they could to keep things moving while maintaining a positive attitude and providing great customer service. That said, a 20-minute wait in the drive-thru is simply too long. The employees working today were not the problem--they were working hard and doing their best under difficult circumstances. Management really needs to find more dependable employees to support the team. On a positive note, my biscuit was hot, fresh, and delicious. Also, the young guy working with the injured arm was awesome--friendly, hardworking, and professional throughout the entire experience. I appreciate the effort of the employees who showed up today and hope management can get them the support they deserve.

Went through drive through on a Saturday around lunch super fast food, lady was super friendly,…read morefresh food.

This location just opened up in McCalla. The food is always good and hot. The young guy at the…read morecounter was very nice and polite. I ordered the 3 tender combo and 4 hot honey mustard wings. The tenders were hand breaded and were seasoned well and the wings were a 10! That flavor was so good. So glad McCalla is getting more food options. Casual place to pick up lunch or dinner. The seating area is small so keep that in mind you're trying to dine in. Can't wait to try more items on the menu.

Great front end service. Workers prepping the food were doing a great job. Prices were very…read morereasonable.

I arrived at 5:34pm there were 6 other customers , three at two tables so not very busy. I ordered…read morebig breakfast 3 eggs over medium sausage patties, toast soft hash browns and grits. Thirty three minutes later my food arrives. Two eggs , one broken, very crispy hash browns no toast. The server returned with another egg also broken with my toast. No excuse for the cook on this one just a bad job. I will check out Waffle House next week.

Terrible service!! waited 18 minutes nobody ever even took drink order so we left. The manager was…read moreless than concerned and was using excuses like we dont have e people! Well if you can't handle your customers you need to close down!

10/10 subs every time; i get a fairly customized sub and it always comes out correct…read more I place my order and its typically done under 10 minutes, which is a lifesaver! And the staff there is awesome! They always treat me well, and the vibes are always good!! It seems like a happy bunch of coworkers together. Highly Recommend This Location!

After leaving facility visiting God son we did not want a heavy meal, so we decided on this spot…read more Calm for a Saturday evening. Checkout was a breeze, atmosphere was also quiet. Our order was delivered quickly. Sandwich was a bit pricey, but oh well.

Dairy Queen hasn't been visited by me since I was a child. I used to love going to DQ after one of…read moremy basketball or softball games. There were specific places I liked for specific sports. Anywho, DQ coupons were mailed to me so I figured why not try them out just for fun. Who knows what kind of nostalgic magic could come about. The staff that took my to go order on my first visit could use some one on one training. She had no menu knowledge and did not appear to know how to fully operate the register. Another staff member came over to assist inputting my order before heading back to her post (they were pretty busy). The initial member continued to struggle at the register with no sign of help from management or a team lead. My order consisted of flame thrower chicken strips with vanilla soft serve, toast and fries. For whatever reason this item caught my eye while scanning the menu. A bacon cheeseburger deluxe (double) was ordered in addition to the above. Chicken strips were pipping hot (major plus) and overall not too bad for a fast food restaurant. DQ gave me a flame thrower burger instead of the bacon cheeseburger I had ordered. I called the store, selected the prompt for a manager and was told to have the replacement made upon my next visit since I was unable to return same day. Fast forward to my next visit. The wait to take my order was lengthy due to limited staff being on the clock at my time of arrival. I brought my receipt, ordered regular chicken strips with gravy, fries and a small strawberry shake for my friend and brought my receipt to have the correct burger remade for me. Shawn's attitude towards the burger remake and her condescending remarks towards her coworker were extremely unprofessional. The way she spoke to him was as if she was scolding a child instead of speaking to a mutual adult was unacceptable. The gentleman remade the burger with no issue. My 6 strip basket was made into a 4 strip basket which I corrected them on when I heard it being questioned. Shawn stated "I don't know, read the ticket, I know I rang it up right". She in fact didn't ring my order in correctly. The strip count of 6 was correct, however, she input dine in instead of take out and a medium strawberry shake instead of the small that was ordered. Upon receiving my order there was bbq sauce and honey mustard neither of which were ordered and no gravy. This was brought up to the staff and eventually fixed. Once I got home... I realized there were 5 instead of 6 tenders and these were puny compared to the flamethrower order. After my visit, I decided to not even call because I honestly didn't feel it would be properly taken care of. My first visit went well and would have had me return even if I did not experience an error in my order. The cashier needed to be trained but wasn't unpleasant. Weird and unpleasant second experience to say the least. This visit alone turned me off to any future visits or recommending this particular store to anyone. ** DQ Fan Relations response: Poor process for complaints/poor experiences to be addressed. I should not have to jump through hoops to connect to a franchise owner.

I love the summer time because my all time favorite blizzard is out, COTTON CANDY! I really don't…read moreeat lots of sweets but I will always splurge when it comes to this! The crunch of the cotton candy bits with the yummy syrup is sooo nice and brings me back to childhood. I will have to say, I was sad that after getting halfway through my blizzard it was only vanilla soft serve. The blizzard was not mixed all the way through and could have used a little more cotton candy bits. Maybe next time I should just pay for extra bits to ensure the entire blizzard is an actual blizzard and not soft serve. I think blizzard prices have gone up a lot and think it's worth it if the blizzard is actually mixed thoroughly!