I've gone to this location, several times and have had the most friendly service. Brought, all…read morethree of vehicles. Today they lost my business local and in Nevada . They must have new management, bc the 2 females running things are awful, and will run away business. Been paying $85 , on the same 2 vehicles,I usually do it for my mom's vehicle, but wasn't in town . I told her we have a military account and it's recorded . I sent her ,they charged her $120, "Could not find my account . Obviously someone there is not recording accurately ! " When I called to take care of the matter . They didn't care , rude , unprofessional, would not give a credit , void , and redo? I was hung up on while I was still talking and had to recalI. I asked for corporate and they had no information! Then they tell me at the end of a conversation. The military discount is not a percentage anymore , only $10. They took advantage of a 70 year old woman, when we could have gone somewhere else and paid $40 less and been treated with respect'n If you want rude unprofessional service this is your place ! I gave you a chance to make things right and you refused!

Amazing service and staff!!! I had an emergency with my truck and an important family…read moreOccasion in Baton Rouge to get to quickly. The team assessed our issue, came up with a game plan, and got us back on the road in less than 15 minutes!! I had already let family members know we might miss the event because I was expecting a few hours minimum... but we made it on time. I am so thankful that this is where we chose to bring our vehicle . Whenever I'm in Louisiana... this is now my go-to team -Denito

We HIGHLY recommend Sulphur Automotive for any car needs. We were on our spring break trip…read moreFrom Houston to Florida and had engine trouble, found them and they were very professional, courteous, honest and helpful. Very clean place. Very much appreciated everything they did to get us fixed and back on the road.

Had an appointment for this coming up Monday, was called at noon today (Friday) that they could…read moreget our cars new tires on now if we could come over. That was at 1300 by 1500 they were complete. When most places say we are a little slow today we are shutting down early. At Meads they call thier clients to get them taken care of first. Great value fantastic service, and a knowledgeable crew. Wish I could give them 10 stars!!! Thanks Meads!

Great service! Just be prepared to drop off and leave for a while depending on work being done…read more They stay pretty busy

Do not go here!!! We had an issue with our tires after driving on I-10 and wanted to get all four…read moreof our tires replaced. The man knowing we were in need, tried to up-charge us 1100 for 4 new tires. We called the nearest discount tire 14 minutes away and the same 4 tires were priced around 740. If you can make it to another tire shop please do so because if you're in need, they will take advantage of your problem.

This is not a good place at all they do not have any mechanics. Nobody that works. There is…read morecertified. I did an application there was interviewed store manager Miss Harley told me to give my two weeks at my job that I was hired which was a lie during my job interview. I had to work on a vehicle due to the fact that they're mechanics could not fix the brakes. I wouldn't trust this place with my vehicle or anyones.. Stay clear of this place unless you want your car to be not safe from nobody being certified

Pumpelly?? By all appearances this is your typical Conoco Gas Station…read more They have Ethanol free gasoline....that's non-Ethanol gasoline...not free gasoline, you cheap SOBs...j/k I usually fill up here. The goats that chew my grass short like the taste and Ethanol give the horses that pull my carriage heartburn... I didn't win on the lotto tickets I got here, but I won't hold that against them. 4 stars....I'm a fan...

They were busy, but the line moved quickly. Everything was explained fully. I feel the value was…read morethere. Will go back at the next refill.

I came here earlier to get an oil change sat in my car for 30 minutes so I left then I come back…read moreand sit in line for 20+ minutes and then the guy walks out and tells me unfortunately we can't change your oil cause we're about to close he should've came out and said something earlier I would not recommend this place to nobody

Excellent tire center for a single woman in a strange town to get tire work done. I over reacted…read morebecause I THOUGHT they scratched my rim, when in fact it was a paste they use to place on the rim to keep from scratching it. Dustin was so calm with me as he sprayed water on my rim to remove the debris left behind. Dustin further explained he looked at the video to see if his employee was actually negligent in the way he did his job. Pumpelly found 2 patches on my tire and replaced both for FREE! I highly recommend Pumpellys Tire Center to handle all your tire needs as they stand by the quality we deserve....especially a single lady.

This location is excellent in treating your vehicle with personal care. Excellent customer service…read moreis a given. You are appreciated and treated as if you are a family member. The work performed here can't get any better. Also, although they work quickly to get you back on the road, they have a very comfortable waiting area with TV and coffee if you wish to wait. In my book, there is no other tire service center in Sulphur that measures up to Pumpelly's Tire Center.

A lot to unpack here- So this all started in March 2024, Check engine light kept coming on, brought…read moremy truck in a couple times, apparently if they cant find a cause they charge you $240.00 for the diagnostics and not the factory warranty... Finally they recognized that there was a problem. It took almost 6 weeks to diagnose the issue... about 6 weeks they had my truck, then the problem wasn't what they thought it was... funny what you can find when you actually take something apart and look with your eyes, not your computer. At this point I've already lost money for work and sick time dealing with repeated shop visits. So a few days after getting my truck, it starts throwing codes... a bunch of codes... Service 4 W Drive, Service engine, 4WD off, etc. I took the truck in and told them I needed to go to Alabama for work the next day, what do i do? They said they don't believe its anything mechanical so no worries, go ahead and drive it, come see us when you get back. Folks, the truck broke down in Mobile, Alabama at the gas pump. I had to miss work, get a hotel room, my boss is really tired of hearing "my truck broke down" and "the dealership said", at this point I might as well just say my dog ate my homework. GM road side assistance took my truck to the local dealership, they gave me a rental the next day and said Chevy Reunite would bring my truck to me in Louisiana. The next day, Friday at around 4:00PM the Alabama dealership calls me and said my truck is fixed. They stated that whoever put my truck back together should really go back to school. (Navarre in Sulphur). They stated that my wiring harness had not been secured and the wiring was not grounded... After waiting a week, GM still could not give me a date or delivery window for my truck. Folks I had to drove 12 hours round trip to go get my truck in Alabama. Dealing with Chevy customer care was a total joke also. I lost thousands over the course of 2 1/2 months dealing with this, I explained everything and they directed me to page 13 of the warranty... My lost wages and hardships are not their problem. I asked for a simple lift kit (thinking about the upcoming hurricane season) as compensation after they tried to offer me 6 months of OnStar... after i countered, they offered me an additional 30k mile warranty... knowing full well i already paid for an aftermarket warranty which is a lot better than GM's hula hoop, penny pincher, factory warranty... I declined. I want a lift kit, They don't pay full price for their own parts and the techs aren't making $150.00 an hour for labor... make it happen. They stone walled me, added $750.00 in chevy points to my account and said that's all you get, not our problem. I've lost sick time, wages, gas expenses, time with my kids, and I've never been more stressed out over a vehicle in my life. This was pure negligence, not a mechanical issue or a part failure... but that's all on me, right? I've had Chevy's since i was able to drive, i was loyal to the brand for 20 years, this is the last GM product I will ever buy. 4 months is how long it took to get any kind of reimbursement from Chevy Customer Care, and I got a fraction of the losses I incurred. Pics are from the dealership receipt in Mobile, AL referring to the work done here in Sulphur

Id give negative to infinity stars if it were an option .has anyone felt that when they picked…read morethere vehicle up from being serviced that it was a totally different vehicle ,a put together piece of junk but the vin matches ur paperwork .u tell them about it and they tell u to prove it.i have and I have found like 5 different cars with the same vin different states different color.leave a response please if u have had the same issue thanks